Job Title: Exit Planning Case Manager (Weekend Shift)
Location: Bronx, NY (Migrant Shelter)
Schedule Options:
- Saturday & Sunday, 6:00 AM – 6:00 PM
- Saturday & Sunday, 1:00 PM – 1:00 AM
- Salary $28-$29 Per Hour
Position Summary
The Exit Planning Case Manager supports shelter residents in developing safe, realistic, and timely plans to transition out of the migrant shelter system. This role focuses on assessing each individual’s readiness for exit, identifying viable housing or relocation options, and addressing financial and logistical barriers. The Case Manager works closely with residents to explore reunification with family or friends, coordinate travel (local, domestic, or international), and evaluate interest in voluntary return to their country of origin.
Key Responsibilities
- Conduct standardized quick exit readiness assessments to evaluate each resident’s situation, needs, and timeline for leaving the shelter
- Develop individualized exit plans in collaboration with residents
- Assess options for safe exit, including:
- Reunification with family or friends
- Independent housing arrangements
- Relocation within the U.S. or internationally
- Identify and address financial, legal, and logistical barriers to exiting shelter
- Coordinate and facilitate transportation arrangements (local, domestic, and international travel)
- Discuss and assess interest in voluntary return to country of origin and support planning where appropriate
- Provide accurate information on available resources and services to support transition
- Maintain detailed and timely case documentation in accordance with program standards
- Collaborate with interdisciplinary teams, including shelter staff and external service providers
- Monitor progress toward exit goals and update plans as needed
- Ensure all services are delivered in a trauma-informed, culturally responsive, and client-centered manner
Qualifications
- Bachelor’s degree in Social Work, Human Services, or a related field (or equivalent experience)
- Prior experience working with migrant, immigrant, or asylum-seeking populations strongly preferred
- Demonstrated experience in case management, crisis intervention, or housing/navigation services
- Strong assessment, problem-solving, and organizational skills
- Ability to manage multiple cases and meet deadlines in a fast-paced environment
- Knowledge of barriers impacting migrant populations, including legal, financial, and cultural challenges
Language Requirements
- English, French and Spanish
- Additional languages highly desirable: Creole, Wolof, Yoruba, or other African languages
Core Competencies
- Cultural humility and sensitivity
- Strong interpersonal and communication skills
- Ability to build trust with vulnerable populations
- Critical thinking and independent decision-making
- Flexibility and adaptability in a dynamic environment
Work Environment
- On-site at a high-volume migrant shelter in the Bronx
- Weekend shifts with extended hours
- May require handling sensitive and urgent situations with professionalism and discretion