1

Ryder Customer Service Jobs in Michigan (NOW HIRING)

At Ryder, there is more to being a supply chain professional than working on some of the nation ... Customer service satisfaction and expectation management * Staffing performance management and ...

At Ryder, there is more to being a supply chain professional than working on some of the nation ... and customer service specifications * Establish work schedules and procedures and coordinate ...

Position Description Ryder is hiring a Diesel Technician Trainee in Highland Park, Michigan ... Demonstrated customer service skills * Strong technical aptitude with ability to learn to use and ...

Position Description Ryder is hiring a Diesel Technician Trainee in Roseville, Michigan - providing ... Demonstrated customer service skills * Strong technical aptitude with ability to learn to use and ...

MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable ... Customer service satisfaction and expectation management * Staffing performance management and ...

Position Description Ryder is hiring a Diesel Technician Trainee in Roseville, Michigan - providing ... Demonstrated customer service skills * Strong technical aptitude with ability to learn to use and ...

Position Description Ryder is hiring a Diesel Technician Trainee in Roseville, Michigan - providing ... Demonstrated customer service skills * Strong technical aptitude with ability to learn to use and ...

Ryder is hiring a Diesel Technician Trainee in Roseville, Michigan - providing a stable company for ... Demonstrated customer service skills * Strong technical aptitude with ability to learn to use and ...

... Ryder employment requirements, for employment on this account, the United States Postal Service ... of the customer to which you are assigned. Responsibilities * This position is primarily ...

... Ryder employment requirements, for employment on this account, the United States Postal Service ... customer service. * Additional Responsibilities include but are not limited to: * Ensuring ...

New

... Ryder employment requirements, for employment on this account, the United States Postal Service ... of the customer to which you are assigned. Responsibilities * This position is primarily ...

... Ryder employment requirements, for employment on this account, the United States Postal Service ... of the customer to which you are assigned. Responsibilities * This position is primarily ...

next page

Showing results 1-20

Ryder Customer Service information

What are the typical daily responsibilities of a Ryder Customer Service representative?

As a Ryder Customer Service representative, your day-to-day responsibilities often include answering incoming calls and emails, assisting customers with rental inquiries, scheduling, billing questions, and resolving issues related to Ryder's transportation and logistics services. You’ll frequently liaise with internal teams such as dispatch, maintenance, and sales to ensure customer requests are fulfilled accurately and promptly. The role requires balancing efficiency with accuracy while maintaining a positive, professional demeanor in all customer interactions. Working as part of a collaborative team, you’ll also be expected to log customer interactions and follow up to ensure high satisfaction rates. This position provides a dynamic environment where no two days are exactly alike, making it ideal for those who enjoy problem-solving and customer engagement.

What are the key skills and qualifications needed to thrive in the Ryder Customer Service position, and why are they important?

To thrive as a Ryder Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and Ryder's proprietary logistics tools is typically required. Outstanding interpersonal skills, patience, and the ability to multitask under pressure set top candidates apart. These capabilities are vital to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining Ryder’s reputation for reliable service.

What is a Ryder Customer Service?

A Ryder Customer Service job involves assisting customers with rental inquiries, billing questions, and service-related concerns. Responsibilities typically include handling phone calls, emails, and online inquiries, as well as coordinating with other departments to resolve issues. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential. Employees may also provide support for roadside assistance, account management, and scheduling services.

What are the most commonly searched types of Ryder Customer Service jobs in Michigan?

The most popular types of Ryder Customer Service jobs in Michigan are:

What are popular job titles related to Ryder Customer Service jobs in Michigan?

For Ryder Customer Service jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Ryder Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Warehouse Customer Logistics Manager

Ryder

Bay City, MI

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Ryder rating

7.2

Company rating: 7.2 out of 10

Based on 512 frontline employees who took The Breakroom Quiz

186th of 362 rated logistics


Job description

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.

Job Description:

We are immediately hiring a Warehouse Customer Logistics Manager in Bay City, MI supporting our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Exempt / Salary paid Twice Per Month

  • Annual Salary Pay: $70,000-$80,000/year

  • Schedule: Monday-Friday

  • Hours: 7:00am-4:30pm

  • Warehouse operations management experience preferred

  • Experience leading inbound and outbound operations is preferred

To learn more about the Ryder Customer Logistics Manager role watch this video:

https://RyderCareers.Video/CLM-Tom

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

  • Medical, Dental, Vision Benefits start at 30 Days

  • 401 (K) Savings Plan with a company match

  • Discounted employee stock purchase options

  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

  • All major holidays paid and Paid time off within your first year

  • Up to 12 weeks paid maternity leave

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

Summary
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Essential Functions

  • Customer service satisfaction and expectation management

  • Staffing performance management and development of exempt and non-exempt employees

  • Manage day-to-day planning and scheduling

  • Health and Safety Management

  • State/Local/Federal regulations compliance


Additional Responsibilities

  • Performs other duties as assigned.


Skills and Abilities

  • Ability to work within international functional teams

  • High level analytical ability where problems are unusual and difficult

  • Demonstrated technical and professional skills in job-related area

  • Off shift support in the event of critical customer network disruption or crisis

  • Makes decisions in a a timely manner

  • Strong oral and written communications skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required

  • Logistics industry knowledge advanced required

  • Knowledge and understanding of Customer/Company local and Federal regulations advanced required

  • Fundamental knowledge of Supply Chain Management components intermediate required

  • Strong knowledge of Manufacturing and Production advanced required


Qualifications

  • H.S. diploma/GED required

  • Bachelor's degree in Business, Logistics, Supply Chain preferred

  • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

  • One (1) year or more direct supervisory/leadership experience required

  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

  • Logistics industry knowledge advanced required

  • Knowledge and understanding of Customer/Company local and Federal regulations. advanced required

  • Fundamental knowledge of Supply Chain Management components. intermediate required

  • Strong knowledge of Manufacturing and Production advanced required

#INDexempt

#LI-RK

Job Category

Logistics

Our Culture & Commitment:

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.


Your Voice. Your Success. The Future We Build Together.



Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$70,000

Maximum Pay Range:

$80,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.comor800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.


What Ryder employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom