... language to another as required (for bilingual positions) * Submit planned leave requests 6 or more ... KnowBe4, Lessonly, Virtual, Ongoing Training and/or Instructor-Led.) * Staying aware of TVC Pro ...
... language to another as required (for bilingual positions) * Submit planned leave requests 6 or more ... KnowBe4, Lessonly, Virtual, Ongoing Training and/or Instructor-Led.) * Staying aware of TVC Pro ...
Russian Language Remote Instructor information
What are the key skills and qualifications needed to thrive as a Russian Language Remote Instructor, and why are they important?
What are some common challenges faced by Russian Language Remote Instructors, and how can they be addressed?
What does a Russian Language Remote Instructor do?
What is the difference between Russian Language Remote Instructor vs Russian Language Tutor?
| Aspect | Russian Language Remote Instructor | Russian Language Tutor |
|---|---|---|
| Credentials | Typically requires teaching certifications or language proficiency tests | May not require formal certifications, but language proficiency is essential |
| Work Environment | Online teaching platforms, educational institutions, language schools | One-on-one online sessions or in-person tutoring |
| Employer & Industry Usage | Educational institutions, online language schools, corporate training | Private clients, language learning platforms, freelance work |
| Search & Comparison Intent | Looking for formal teaching roles with structured curricula | Seeking personalized, flexible language learning support |
The main difference between a Russian Language Remote Instructor and a Russian Language Tutor lies in their roles and settings. Remote Instructors often work for institutions with structured curricula, requiring certifications, while Tutors typically offer personalized lessons to individual students, often without formal credentials. Both roles involve online work and focus on language proficiency, but the scope and employment context differ.

Legal Customer Service Representative I (Russian Bilingual)18
Oklahoma City, OK • Remote
$18/hr
Full-time
Medical, Dental, Vision, PTO
Posted 15 days ago
Love's Travel Stops rating
5.8
Based on 777 frontline employees who took The Breakroom Quiz
395th of 722 rated retailers
Job description
TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.
Benefits: * $18 p/hr * Paid Time Off * Flexible Scheduling * Medical/Dental/Vision Insurance after 30 days * Career Development * Hiring Immediately
Welcome to TVC! The Outbound Legal Customer Service Representative (Legal CSR) acts as the first point of contact for our Pro-Driver members, answering and managing their inquiries for information or service.
Job Functions:
- Provide excellent customer service for members, attorneys, and associates through quality outbound phone calls.
- Place a minimum of 10 outbound calls by phone call, per hour
- Achieve and maintain a maximum 5-minute average call handle time
- Utilize a maximum of 30 minutes in Follow-Up status. (Follow-Up status is defined as time unavailable after a call.)
- Obtain specific information about membership and input into TVC personal portal
- Precisely note member files that accurately reflects the interaction
- Clearly explain and provide instruction to ensure the member completes any necessary paperwork, follows specific and applicable procedures for their situation
- Support translation of inbound and outbound phone calls, document, and e-mail on behalf of members, attorneys, courts, associates, and/or providers from one language to another as required (for bilingual positions)
- Submit planned leave requests 6 or more business days prior to the time being requested
- Maintain good attendance by being present and available during assigned shifts
- Report directly to Supervisor1 business day or more in advance for unplanned leave or emergencies.
- Achieve and maintain effective, responsive, and prompt communications with Manager, Supervisor and staff through virtual channels (I.e. Email, Phone Call, Teams Instant
Message and Teams Meetings.) - Complete assigned training material to company standards (I.e. KnowBe4, Lessonly, Virtual, Ongoing Training and/or Instructor-Led.)
- Staying aware of TVC Pro-Driver policies, plans, services, and procedures.
- Perform all other duties as assigned and required
- Employee will be expected to handle inbound calls in the event the outbound call volume is low.
Experience and Qualifications:
- High School Diploma (or GED) required (or relevant work experience)
- 2+ years customer service experience
- Must be fluent in English/Russian
- Working knowledge of MSOffice, data entry applications and conducting internet searches
- Keying speed of a minimum of 35 WPM
- Exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills
- Ability to work independently and with a team in a fast-paced environment
- Fluent in virtual communications. (Emails, Instant Messaging and Calls)
- Familiarity with legal terms is a plus
- Specific vision abilities may include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
- 40 hours per week; any overtime must be approved by Supervisor/Manager
- English/Russian Shift: Mon-Fri 9am - 6pm CST
- The location assignment is remote.
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
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Pay
Benefits
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About Love's Travel Stops
Sourced by ZipRecruiter
Industry
Gasoline stations
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US