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Runner In Restaurant Jobs in Massachusetts (NOW HIRING)

Dunkin'

Restaurant Manager

Franklin, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

Dunkin'

Restaurant Manager

Bellingham, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

Dunkin'

Restaurant Manager

Harwich, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

Dunkin'

Restaurant Manager

Wellfleet, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

Dunkin'

Restaurant Manager

Harwich, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

Dunkin'

Restaurant Manager

South Yarmouth, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

Dunkin'

Restaurant Manager

Milford, MA · On-site

$46K - $62K/yr

... keep them running. What We Offer: * Competitive salary * Vacation time * Health and Dental ... Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately ...

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All JobsRunner In Restaurant JobsRunner In Restaurant Jobs in Massachusetts

Runner In Restaurant information

What is a runner in a restaurant?

Restaurant runners, also known as food runners, are staff members who support servers and kitchen staff by delivering food and beverages from the kitchen to guests' tables. They ensure that dishes reach the correct table promptly and often help with clearing plates, refilling water, and checking in with guests to enhance their dining experience. Runners play a vital role in maintaining efficient service flow, especially during busy periods, and help ensure that guests receive their meals in a timely and presentable manner.

What are the key skills and qualifications needed to thrive as a runner in a restaurant, and why are they important?

To thrive as a Runner in a restaurant, you need strong organizational skills, physical stamina, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and basic tray-carrying techniques is often required. Excellent communication, teamwork, and a customer-focused attitude are standout soft skills for this role. These abilities ensure efficient food delivery, smooth restaurant operations, and a positive dining experience for guests.

What are the main challenges faced by a runner in a busy restaurant, and how can these be managed effectively?

One of the main challenges for a runner in a busy restaurant is maintaining speed and accuracy while delivering food and drinks to the correct tables, especially during peak hours. Effective communication with kitchen staff and servers is crucial to ensure that orders are delivered promptly and correctly. Staying organized, keeping calm under pressure, and being attentive to guests' needs can help manage these challenges. Additionally, runners often work as part of a fast-paced team, so collaborating and assisting colleagues when needed is key to ensuring smooth service.

What is the difference between Runner In Restaurant vs Busser In Restaurant?

AspectRunner In RestaurantBusser In Restaurant
Primary RoleDeliver food from kitchen to tables, assist serversClear tables, reset for new guests, maintain cleanliness
Required SkillsKnowledge of menu, good communication, quick deliveryAttention to detail, cleanliness, teamwork
Work EnvironmentFast-paced restaurant floor, close interaction with kitchen and serversRestaurant floor, focus on table maintenance and cleanliness
CertificationsNone typically required, but food safety knowledge helpfulNone typically required

Both roles are essential in restaurant service, with Runners focusing on food delivery and Bussers on maintaining cleanliness. Runners often require quick movement and communication skills, while Bussers emphasize attention to detail and teamwork. Understanding these differences helps job seekers find the right fit in restaurant operations.

Do food runners get paid well?

Food runners typically earn an hourly wage that is close to minimum wage, often supplemented by tips from customers. Their total pay can vary based on location, restaurant type, and tips received, but generally, it is considered an entry-level position with moderate pay.

Is a runner in a restaurant the same as a waiter?

A runner in a restaurant is responsible for delivering food from the kitchen to tables and assisting waitstaff, but they do not take orders or handle customer service like waiters. Waiters take orders, serve food, and interact directly with guests, often requiring knowledge of menu items and customer service skills. Both roles work together to ensure a smooth dining experience but have different responsibilities.

What are popular job titles related to Runner In Restaurant jobs in Massachusetts?

For Runner In Restaurant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Runner In Restaurant jobs in Massachusetts look for?

The top searched job categories for Runner In Restaurant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Runner In Restaurant jobs?

Cities in Massachusetts with the most Runner In Restaurant job openings:

Runner In Restaurant jobs near you

Restaurant Manager

Dunkin'

Franklin, MA • On-site

$46K - $62K/yr

Full-time

Medical, Dental, PTO

Re-posted 7 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,248 frontline employees who took The Breakroom Quiz

79th of 107 rated fast food restaurants

Job description

DESCRIPTION
We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.
What We Offer:
  • Competitive salary
  • Vacation time
  • Health and Dental Insurance
  • Fun, fast paced environment
  • Free meals and drinks while you work
  • Tons of opportunity for growth!

What You'll Do:
  • Maintain a customer service focus, passion for results, and a desire to develop a great team
  • Hire, train and develop employees, communicating job expectations and providing feedback
  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards and systems are executed
  • Prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Set sales goals and track results

If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!
REQUIREMENTS
  • Arrives on time
  • Great with guests
  • Can foresee problems before they occur
  • A leader and role model for the employees
  • Previous managerial experience strongly preferred
  • Previous fast food/quick service restaurant experience required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills

This Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with Dunkin' | Faulkner, a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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