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Ropes Course Jobs in Missouri (NOW HIRING)

Guest Experience Supervisor

Saint Louis, MO · On-site

$17.50 - $20/hr

Supervision of other subsidiary attractions as required, such as Ropes Course & Mirror Maze. * Supervision of other areas as required, such as Merchandise and Photography. * Work closely with all ...

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Ropes Course information

What are the key skills and qualifications needed to thrive in the ropes course position?

To thrive as a Ropes Course Facilitator, you need strong knowledge of safety protocols, risk management, and physical fitness, often supported by first aid/CPR certification and, in some cases, professional facilitator training. Familiarity with ropes, harnesses, belay systems, and equipment inspection techniques is essential for maintaining a safe environment. Leadership, clear communication, and motivational skills help in effectively guiding and encouraging participants of varying abilities. These abilities ensure the safety, engagement, and positive experience of all participants in a ropes course environment.

What are the typical responsibilities of a ropes course facilitator?

A Ropes Course Facilitator is responsible for setting up and inspecting course equipment, leading safety briefings, supervising participants while on course, and providing guidance or assistance as needed. They work closely with other staff members to manage groups, respond to emergencies, and ensure that all activities adhere to established safety standards. Facilitators also help foster teamwork and personal growth among participants by encouraging them throughout the course. This hands-on, dynamic role often involves working outdoors in varying weather conditions and collaborating frequently with both colleagues and participants.

What is a ropes course?

A Ropes Course job involves facilitating and supervising participants as they navigate high and low rope elements designed for team-building, personal development, and adventure. Responsibilities typically include ensuring safety, providing instructions, assisting with harnesses and equipment, and encouraging participants. Strong communication, leadership, and risk management skills are essential. Many roles are seasonal and take place in outdoor adventure parks, summer camps, or corporate training programs.

What are the most commonly searched types of Ropes Course jobs in Missouri? The most popular types of Ropes Course jobs in Missouri are:
What are popular job titles related to Ropes Course jobs in Missouri? For Ropes Course jobs in Missouri, the most frequently searched job titles are:
Infographic showing various Ropes Course job openings in Missouri as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Temporary. Highlights an 100% In-person job distribution.

Guest Experience Supervisor

LM SERVICES CORPORATION GROUP

Saint Louis, MO • On-site

$17.50 - $19.75/hr

Other

Posted 25 days ago


Job description

  • Assist in the implementation of the operating policies and procedures for the Guest Experience Department.
  • In collaboration with the Guest Experience Manager, review customer satisfaction and trends to anticipate needs and meet guest expectations.
  • Observe and report daily facility conditions and situations to the Guest Experience Manager.
  • Assist in the development and implementation of staff scheduling across the department to ensure efficient and appropriate coverage.
  • Ensure all staff receive their allocated break and ensure daily coverage.
  • Ensure the facility is clean, safe and presented to the highest of standards.
  • In collaboration with Guest Experience Manager, ensure all admission and sales data is captured to maximize reporting potential.
  • Monitor and manage guest experience and flow to ensure a safe and enjoyable journey.
  • Monitor, manage and ensure all guest experience targets are achieved.
  • Lead the Guest Experience team to deliver memorable and unique experiences to guests.
  • Assist in the implementation of department training programs to achieve the best guest experience.
  • Assist in the training and development of team members to provide the necessary skills and knowledge in order to perform their jobs.
  • Entertain, engage and empower team members to reduce turnover and increase retention.
  • Motivate and inspire team members to perform at their very best through role modeling, providing feedback, reward and recognition, respect and frequent communication.
  • Assist in overseeing on-the-job training programs in order to establish the needs of the business.
  • Supervision of other subsidiary attractions as required, such as Ropes Course & Mirror Maze.
  • Supervision of other areas as required, such as Merchandise and Photography.
  • Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.
  • In collaboration with the Life Sciences Department, ensure animal welfare and care standards are upheld.
  • In collaboration with Life Sciences Department and the Aquarium Foundation, ensure exhibits and programs engage, educate and entertain diverse audiences.
  • Work closely with the Aquarium Foundation to ensure volunteers and educators provide exemplary guest service and engagement.

  • One to two years in a supervisory role, ideally in the tourism or hospitality related industry.
  • Experience supervising teams preferred.
  • Exceptional leadership skills and proven experience.
  • Excellent verbal and communication skills.
  • Strong listening, presentation and decision-making skills.
  • Commercial understanding and the ability to anticipate guests' needs.
  • Technically minded and proficient in Microsoft Office Excel, Outlook, PowerPoint and Word.
  • Creative problem solver who thrives when presented with a challenge.
  • Energetic and eager to tackle new projects and ideas.

The individual must possess the following abilities to perform the essential functions of the job, with or without reasonable accommodation, using some or a combination of the abilities.
  • Ability to stand for long periods of time.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to lift and carry up to 50 pounds.

Other:
  • Upon employment all team members are required to comply with the standards, rules and regulations, which may be established by the Company and updated from time-to-time. Team members who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • The leisure business functions seven days a week. Due to the seasonal nature of the industry, team members may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property. Team members may also be required to attend group and/or department meetings in addition to the work shift as necessary.
  • This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.