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Root Cause Analyst Jobs in Atlanta, GA (NOW HIRING)

AllianceIT Inc

Senior Business Analyst

Atlanta, GA · On-site

$89K - $114K/yr

Document root-cause analysis, findings, business rules, and recommended resolutions in a format that can be understood by both technical and business audiences. * Help distinguish true defects from ...

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Root Cause Analyst information

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How much do root cause analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for root cause analyst in Atlanta, GA is $36.78, according to ZipRecruiter salary data. Most workers in this role earn between $25.23 and $43.07 per hour, depending on experience, location, and employer.

What is a root cause analyst?

A Root Cause Analyst is responsible for identifying and analyzing the underlying causes of problems within a system, process, or organization. They use data analysis, investigative techniques, and problem-solving methodologies to determine why an issue occurred and recommend long-term solutions. Their goal is to prevent recurrence by addressing the fundamental cause rather than just the symptoms. Root Cause Analysts often work closely with cross-functional teams to implement corrective actions and improve overall efficiency.

What are the typical responsibilities of a root cause analyst within a company?

As a Root Cause Analyst, your main responsibility is to investigate and identify the underlying reasons for recurring or significant issues affecting business processes, products, or services. This often involves gathering and analyzing data, conducting interviews or workshops with stakeholders, and documenting findings along with recommended corrective actions. You will typically work closely with cross-functional teams such as quality assurance, operations, and engineering to implement solutions and monitor their effectiveness. The role requires a proactive approach to problem-solving and a commitment to continuous improvement, making it both challenging and rewarding.

What are the key skills and qualifications needed to thrive in the root cause analyst position, and why are they important?

To thrive as a Root Cause Analyst, you need strong analytical abilities, problem-solving skills, and a background in quality management or process improvement, often supported by a related degree. Experience with tools such as Six Sigma, Fishbone Diagrams, 5 Whys Analysis, and data analytics software like Excel or Tableau is typically required, with certifications like Lean Six Sigma being advantageous. Excellent attention to detail, communication skills, and the ability to collaborate across teams set successful analysts apart. These skills ensure the effective identification and resolution of systemic issues, directly enhancing operational efficiency and reducing recurring problems.

How much does a root cause analyst make?

The average salary for a root cause analyst typically ranges from $60,000 to $90,000 per year, depending on experience, industry, and location. Professionals in this role often have skills in data analysis, problem-solving, and may use tools like Excel or SQL. Certifications such as Six Sigma can also influence earning potential.

What does a root cause analyst do?

A root cause analyst investigates underlying causes of problems or failures within processes, systems, or products. They analyze data, identify patterns, and recommend solutions to prevent recurrence, often using tools like fishbone diagrams or root cause analysis methodologies. Strong analytical skills and attention to detail are essential for this role.

What are popular job titles related to Root Cause Analyst jobs in Atlanta, GA?

For Root Cause Analyst jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Root Cause Analyst jobs in Atlanta, GA look for?

The top searched job categories for Root Cause Analyst jobs in Atlanta, GA are:

Root Cause Analyst jobs near you
Infographic showing various Root Cause Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $76,493 per year, or $36.8 per hour.

Quality Assurance Analyst (Customer Onsite)

Expeditors

Ellenwood, GA

Full-time

Medical, Life, PTO

Posted 15 days ago

Expeditors rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

Company Description

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems
Job Description

As a Quality Assurance Analyst, you will transition our customers' global logistics network from a reactive, compliance-heavy approach into a proactive leader in quality maturity. By bridging real-time non-conformances with continuous improvement (CI) initiatives, you will transform quality into a collaborative driver for sustainable, network-wide performance improvement. This role creates the operational bandwidth required to elevate site-level execution, ensuring standard compliance while turning QMS data into a proactive tool. You will equip operational teams with data-driven insights, structured root cause problem-solving, and targeted standards enablement to overcome symptom-level firefighting and isolated compliance tracking.

Top Daily Responsibilities:

  1. Review incoming quality requests, enforce standards validity, and oversee site-level Root Cause Corrective Action (RCCA) plans.

  2. Analyze historical performance data and audit results to identify emerging failure patterns and develop actionable mitigation plans.

  3. Partner directly with operations teams to perform root cause analysis, conduct training, and draft quality control documentation.

  4. Bridge site-level non-conformance tracking directly with network-wide continuous improvement initiatives and PFMEA risk updates.

Duties & Responsibilities:

Operations & Quality Governance

  • Oversee defect triage and standardize protocol execution to shift the network away from symptom-level firefighting.

  • Review site-level RCCA corrective action plans and coach operations teams to prevent defect recurrence.

  • Ensure audit findings and RCCAs are utilized as critical data points for systemic trend analysis rather than treated as transactional checklists.

Issue Management, Reporting & Escalation

  • Analyze historical performance data and audit results to identify emerging failure patterns.

  • Provide leadership with early visibility and actionable mitigation plans for proactive defect and risk reduction.

  • Track and manage real-time non-conformances, ensuring they are properly documented, escalated, and resolved systemically.

Continuous Improvement & Projects

  • Bridge site-level non-conformance tracking directly with network-wide continuous improvement initiatives and PFMEA risk updates.

  • Design, launch, and govern high-impact improvements to resolve root causes across the process rather than isolating symptoms at the local level.

  • Utilize formal root cause analysis tools (e.g., 5-Why, Fishbone, PFMEA) to drive sustainable process optimizations.

Stakeholder Management & Communication

  • Partner directly with cross-functional operations teams to conduct targeted training on quality standards.

  • Assist site teams in drafting clear, actionable quality control documentation.

  • Provide the structured training, protocols, and analytical guidance required to enable site teams to execute quality standards independently and collaboratively.

Qualifications

Experience and Education Requirements:

  • Bachelor’s degree or professional certification in Project/Program Management, Quality Systems, ISO9001 certified auditor, or related fields.

  • 5+ years of experience in Quality Assurance, quality control, or operational process engineering.

  • Proficiency with ISO 9001 standards, Six Sigma methodologies, and statistical analysis/data interpretation tools.

  • Hands-on experience with quality management software and formal root cause analysis tools (e.g., 5-Why, Fishbone, PFMEA).

  • Excellent written and verbal communication skills with a proven ability to train, facilitate, and drive cross-functional collaboration.


Additional Information

    Additional Information

    Expeditors offers excellent benefits:

    • Paid Vacation, Holiday, Sick Time
    • Health Plan: Medical
    • Life Insurance
    • Employee Stock Purchase Plan
    • Training and Personnel Development Program
    • Growth opportunities within the company
    • Employee Referral Program Bonus

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