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Room Service Associate Jobs in Waukee, IA (NOW HIRING)

Room Service Associate

West Des Moines, IA · On-site

$11 - $11.55/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home ...

Room Service Associate

West Des Moines, IA · On-site

$11 - $11.55/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to ...

Room Service Associate

West Des Moines, IA · On-site

$11 - $11.55/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to ...

Room Service Associate

West Des Moines, IA · On-site

$11 - $11.55/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to ...

Room Service Associate

West Des Moines, IA · On-site

$11 - $11.55/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to ...

Customer Service Associate

West Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

West Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

West Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

West Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Customer Service Associate

Des Moines, IA · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

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Showing results 1-20

Room Service Associate information

See Waukee, IA salary details

$9

$17

$26

How much do room service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for room service associate in Waukee, IA is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.62 per hour, depending on experience, location, and employer.

What is a room service associate?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What are some common challenges room service associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are the key skills and qualifications needed to thrive as a room service associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What cities near Waukee, IA are hiring for Room Service Associate jobs?

Cities near Waukee, IA with the most Room Service Associate job openings:

Infographic showing various Room Service Associate job openings in Waukee, IA as of June 2026, with employment types broken down into 67% Full Time, 32% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,263 per year, or $17.4 per hour.

Room Service Associate

Atrium Hospitality

West Des Moines, IA • On-site

$11 - $11.55/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Atrium Hospitality rating

5.4

Company rating: 5.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

77th of 108 rated hotels


Job description

Hotel :

Des Moines Sheraton

1800 50th Street

West Des Moines, IA 50266

Part time

Compensation Range : $11-$11.55

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!

  • Invest in Your Future - 401(k) plan with company match.

  • Comprehensive Health Coverag e - Medical, dental, and vision insurance options.

  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

  • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do:

  • Greet guests, manage dining reservations, and provide attentive table service

  • Take and deliver food and beverage orders accurately and efficiently

  • Process guest payments and ensure proper reporting of tips

  • Maintain cleanliness and organization of dining stations and service areas

  • Support team by assisting with phone orders, amenities, and guest inquiries

What We Are Looking For:

  • Six (6) months of customer service, restaurant, or cashier experience (preferred)

  • Food Safety and Alcohol Awareness certifications (or ability to obtain within 60 days)

  • Friendly, professional demeanor with a genuine passion for hospitality

  • Ability to lift up to 50 lbs, bend, squat, and stand for long periods

  • Flexible availability including days, early mornings, evenings, weekends, and holidays

Why Atrium?

Hear it from Karyn H. "I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I've worked and really does feel like a family atmosphere."

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!


What Atrium Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Atrium Hospitality logo

About Atrium Hospitality

Sourced by ZipRecruiter

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2015