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Room Service Associate Jobs in Detroit, MI (NOW HIRING)

Marriott

At Your Service Agent

Detroit, MI · On-site

$16.75 - $21/hr

May process room service orders, answer questions on menu selection and record transactions in ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

At Your Service Agent

Detroit, MI

$16.75 - $21/hr

May process room service orders, answer questions on menu selection and record transactions in ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Sage Hospitality

Houseperson

Detroit, MI · On-site

$14.25 - $17.50/hr

... associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a ... By providing genuine service we build relationships with our guests and value for our shareholders ...

Sage Hospitality

Houseperson

Detroit, MI

$14.25 - $17.50/hr

... associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a ... By providing genuine service we build relationships with our guests and value for our shareholders ...

Sage Hospitality

Houseperson

Detroit, MI · On-site

$14.25 - $17.50/hr

... associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a ... By providing genuine service we build relationships with our guests and value for our shareholders ...

TJX Companies

fitting room associate

Troy, MI · On-site

$14.25 - $14.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

fitting room associate

Troy, MI · On-site

$14.25 - $14.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

fitting room associate

Troy, MI · On-site

$14.25 - $14.75/hr

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Sage Hospitality

Room Attendant

Detroit, MI · On-site

$13.75 - $17.25/hr

... associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a ... By providing genuine service we build relationships with our guests and value for our shareholders ...

Sage Hospitality

Room Attendant

Detroit, MI · On-site

$13.75 - $17.25/hr

... associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a ... By providing genuine service we build relationships with our guests and value for our shareholders ...

Sage Hospitality

Room Attendant

Detroit, MI · On-site

$13.75 - $17.25/hr

... associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a ... By providing genuine service we build relationships with our guests and value for our shareholders ...

Compass Group

PATIENT SERVER (FULL TIME)

Novi, MI · On-site

$17/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Summary: Responsible for patient food service on assigned units, including menu ...

Compass Group

PATIENT SERVER (FULL TIME)

Novi, MI · On-site

$17/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Summary: Responsible for patient food service on assigned units, including menu ...

Compass Group

PATIENT SERVER

Novi, MI · On-site

$17/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Summary: Responsible for patient food service on assigned units, including menu ...

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All JobsRoom Service Associate JobsRoom Service Associate Jobs in Detroit, MI

Room Service Associate information

See Detroit, MI salary details

$9

$17

$27

How much do room service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for room service associate in Detroit, MI is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is a room service associate?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What are some common challenges room service associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are the key skills and qualifications needed to thrive as a room service associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What are the most commonly searched types of Room Service jobs in Detroit, MI?

The most popular types of Room Service jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Room Service Associate jobs?

Cities near Detroit, MI with the most Room Service Associate job openings:

Room Service Associate jobs near you
Infographic showing various Room Service Associate job openings in Detroit, MI as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,434 per year, or $18 per hour.

At Your Service Agent

Marriott

Detroit, MI • On-site

$16.75 - $21/hr

Full-time

Re-posted 17 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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