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Room Operations Manager Jobs in New York (NOW HIRING)

We are excited to share that we are growing our Tap Room concept across Greater Long Island and NYC, and we are looking for experienced Restaurant Operations Managers to join our team. We are seeking ...

Competitive Salaries withample room for career growth * Annual Bonus Eligibility * 15 days of paid ... The Operations Manager hastwo main purposes day-to-day: ensuring the seamless operation of the ...

The Operations Manager is responsible for planning and directing operations to improve productivity ... Balance the hotel room type inventory * Ensure all areas of the lobby, Mezzanine level and F&B ...

Swingers - the crazy golf club is looking for a Operations Manager to join our team in Nomad! We ... Competitive Salaries with ample room for career growthβ€― * Annual Bonus Eligibility * 15 days of ...

This 242-room hotel, located on the corner of Maiden Lane and Broadway, is housed in a historic ... Residence Inn New York World Trade Center 170 Broadway New York, NY 10007 The Operations Manager is ...

Competitive Salaries with ample room for career growth * Annual Bonus Eligibility * 15 days of paid ... The Operations Manager has two main purposes day-to-day: ensuring the seamless operation of the ...

Competitive Salaries with ample room for career growth * Annual Bonus Eligibility * 15 days of paid ... The Operations Manager has two main purposes day-to-day: ensuring the seamless operation of the ...

Operations Manager

Manhattan, NY Β· On-site

$60K - $80K/yr

We also keep the break room stocked with complimentary snacks and beverages. About the Role The Operations Manager oversees the organization's day-to-day operations to promote efficiency ...

Respond to guest complaints and operational issues in a timely and professional manner.* Assist with daily room inventory management and operational readiness to maximize guest satisfaction and ...

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Room Operations Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do room operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for room operations manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a room operations manager?

To thrive as a Room Operations Manager, you need strong organizational abilities, hospitality management experience, and a relevant degree or equivalent work history. Familiarity with property management systems (PMS), housekeeping software, and industry certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help you manage staff and ensure guest satisfaction. These competencies are crucial for maintaining efficient operations, high service standards, and a positive guest experience in hotel environments.

What are some common challenges faced by room operations managers and how can they be addressed?

Room Operations Managers often face challenges such as balancing guest satisfaction with operational efficiency, managing high occupancy periods, and handling staffing issues. To address these, it’s important to maintain clear communication with both guests and team members, implement efficient scheduling practices, and use data-driven tools to monitor room turnover and cleanliness. Building a collaborative team culture and staying adaptable to changes can help ensure smooth daily operations and enhance the overall guest experience.

What is the difference between Room Operations Manager vs Front Desk Supervisor?

AspectRoom Operations ManagerFront Desk Supervisor
CredentialsExperience in hotel operations, hospitality management certificationsCustomer service experience, hospitality or hotel management background
Work EnvironmentOversees multiple departments, manages overall room operationsSupervises front desk staff, handles guest check-ins and inquiries
Industry UsageUsed in larger hotels and resorts for operational oversightCommon in hotels for front desk team leadership

The Room Operations Manager focuses on overall room department management, including coordination with housekeeping and maintenance, while the Front Desk Supervisor primarily manages guest services at the front desk. Both roles require hospitality experience but differ in scope and responsibilities.

What does a Room Operations Manager do?

A Room Operations Manager oversees the daily operations of hotel or hospitality room services, ensuring guest satisfaction, managing staff, and maintaining quality standards. They coordinate housekeeping, front desk, and maintenance teams, often using management software, and may require relevant certifications or experience in hospitality management.

What cities in New York are hiring for Room Operations Manager jobs?

Cities in New York with the most Room Operations Manager job openings:

Restaurant Operations Manager

Massapequa, NY β€’ On-site

Tap Room
Traveler AccommodationΒ β€’Β 11 - 50 employees

$68K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

Upstream Hospitality Group is a growing restaurant group with multiple hospitality concepts across Long Island, NYC, and beyond. We are excited to share that we are growing our Tap Room concept across Greater Long Island and NYC, and we are looking for experienced Restaurant Operations Managers to join our team.
We are seeking hands-on, guest-facing restaurant leaders who are passionate about hospitality, team culture, and strong daily operations. This role is ideal for hospitality professionals who enjoy leading from the floor, supporting both FOH and BOH teams, creating great guest experiences, and helping bring the Tap Room culture to life as we continue to grow.
Key Responsibilities
  • Lead and support daily restaurant operations to ensure smooth shift execution.
  • Be visible and guest-facing during service, creating a positive and consistent guest experience.
  • Maintain Tap Room standards for hospitality, food quality, cleanliness, safety, and service.
  • Coach, train, and develop team members through daily feedback and hands-on leadership.
  • Support kitchen operations, including line readiness, ticket times, prep standards, food quality, sanitation, and communication between FOH and BOH.
  • Respond quickly and professionally to guest and team member concerns.
  • Monitor labor, staffing, sales, and overall shift performance.
  • Support cash handling, deposits, manager paperwork, and required administrative tasks.
  • Assist with hiring, onboarding, training, and developing team members.
  • Communicate maintenance issues, operational needs, and service opportunities to the General Manager and leadership team.
  • Ensure company policies, safety standards, and compliance expectations are followed.

Ideal Candidate Background
  • Experience in fast casual, full-service, or high-volume restaurants preferred.
  • Brings a strong passion for hospitality and understands how guest-facing leadership supports Tap Room culture.
  • Strong understanding of both front-of-house and kitchen operations.
  • Strong communication, coaching, and problem-solving skills.
  • Ability to support, motivate, and hold team members accountable.
  • Food safety knowledge or certification preferred.
  • Flexible schedule required, including nights, weekends, and holidays.

What Success Looks Like
  • Tap Room culture is represented through genuine hospitality, teamwork, pride, and a strong guest-first approach.
  • Daily shifts run smoothly with strong communication between FOH and BOH.
  • Team members are coached, supported, and held accountable to Tap Room standards.
  • Food quality, service standards, cleanliness, and safety expectations are consistently maintained.
  • The restaurant is prepared for service, with strong line readiness, staffing, and operational execution.
  • The Restaurant Operations Manager is a visible, hands-on leader who supports the team and helps the business grow.

Compensation & Benefits
  • 401(k) with company match
  • Health Care Benefits : Medical, Dental, Vision
  • Paid time off
  • Flexible scheduling
  • Complimentary team member meals
  • Employee discounts
  • Opportunities for advancement

Compensation: $68,000.00 - $72,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We're Always Accepting Applications
At Tap Room, we're always looking for great people to join our team! All positions you see posted here are open for applications year-round. Even if we're not actively hiring for a specific role, we encourage you to apply anytime.
Please note: Submitting an application means your information will be added to our applicant tracking system. While you may not hear from a hiring manager right away, we review all submissions and will be in touch if we'd like to invite you for an interview.
Tap Room began in 2011 with two bartenders-James Bonanno and David Johnson-who shared a vision: to build more than just a bar, but a place where great food, craft beer, and genuine hospitality brought people together. What started as a single neighborhood spot in Patchogue has grown into a fast-growing hospitality group with multiple locations across Long Island, known for its welcoming vibe, strong team culture, and consistent guest experience.
Our mission is to be your local casual gathering place for real food and craft beverages, and to meet friends and make new ones
At the core of everything we do are the values that define Tap Room and shape how we treat our guests, support one another, and grow our teams:
Quality - In all that we do
Hospitality - Delivering experience
Pride - Care about what you do and be proud of your actions
Teamwork - Being there for each other to achieve our goals
Say Yes - Decision-making to be accommodating to everyone in our business
We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.
Join the TapFam!