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Robotics Startup Jobs in Massachusetts (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world's first fully autonomous ...

Realtime Robotics

Senior Engineer, Robotics

Boston, MA · On-site

$113K - $155K/yr

We're redefining how robots are deployed. Our platform enables users to simulate, test, and ... Desire to work in a fast-paced startup environment Benefits * Competitive Healthcare Coverage

Formlabs

Startup Founder

Somerville, MA · On-site

$254K - $266K/yr

They are seeking a Startup Founder to act as a mini-CEO, responsible for identifying and scaling ... Preferred : • Robotics, Mechanical Engineering, Computer Science Degree, or related • ...

10Beauty

Principal Robotics Software Engineer

Burlington, MA · On-site

$146K - $197K/yr

... paced startup environment! What You'll Do: * Own and evolve the long-term technical architecture of the software that powers our robotic consumer product, with a focus on its performance and ...

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Robotics Startup information

What is a robotics startup?

A Robotics Startup job involves working in an early-stage company focused on developing robotic technologies. Roles vary widely, including engineering, software development, product management, and business development. Employees often wear multiple hats, contributing to both technical and strategic aspects. The work environment is fast-paced, requiring innovation, adaptability, and problem-solving skills. It's an opportunity to build cutting-edge robotics solutions while growing with the company.

What are some of the key challenges faced when working at a robotics startup?

At a robotics startup, you’ll often face challenges such as navigating rapid prototyping cycles, balancing hardware and software integration issues, and adapting quickly to shifting project priorities. Teams are usually small and highly collaborative, so you may need to wear multiple hats and contribute outside your primary area of expertise. Additionally, limited resources and tight timelines can require creativity and resilience. Overcoming these challenges offers valuable experience, growth opportunities, and the chance to make a significant impact on the company’s success and product innovation.

What are the key skills and qualifications needed to thrive in a robotics startup, and why are they important?

To thrive in a robotics startup, you need a strong background in engineering, computer science, or robotics, as well as practical experience in hardware and software integration. Familiarity with industry-standard tools such as ROS (Robot Operating System), CAD software, embedded systems, and possibly certifications in machine learning or automation is often expected. Problem-solving, creativity, adaptability, and effective communication are critical soft skills in this fast-evolving field. These capabilities are vital because startups require innovative thinking, multidisciplinary collaboration, and the agility to rapidly develop and iterate products.

What are the most commonly searched types of Robotics Startup jobs in Massachusetts?

The most popular types of Robotics Startup jobs in Massachusetts are:

What are popular job titles related to Robotics Startup jobs in Massachusetts?

For Robotics Startup jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Robotics Startup jobs in Massachusetts look for?

The top searched job categories for Robotics Startup jobs in Massachusetts are:

Robotics Startup jobs near you
Infographic showing various Robotics Startup job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, and 13% Nights. Highlights an 87% In-person, and 13% Hybrid job distribution.

Technical Support Engineer

10Beauty

Burlington, MA • On-site

$100K - $115K/yr

Full-time

Posted 5 days ago

Job description

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world's first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.
As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!
Introduction:
We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.
This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.
What You'll Do:
  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have:
  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday-Sunday schedule on retail hours

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.
Salary Range
$100,000-$115,000 USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Thank you for considering 10Beauty!

Apply