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Robotics Operations Manager Jobs in Queens, NY (NOW HIRING)

Origin

US Customer Success Manager

Brooklyn, NY · On-site

The Customer Success Manager builds the operational systems, documentation, and support structures that allow Origin to scale robot deployments predictably and repeatably across US construction sites ...

Origin

US Customer Success Manager

Brooklyn, NY · On-site

The Customer Success Manager builds the operational systems, documentation, and support structures that allow Origin to scale robot deployments predictably and repeatably across US construction sites ...

Origin

US Customer Success Manager

New York, NY · On-site

The Customer Success Manager builds the operational systems, documentation, and support structures that allow Origin to scale robot deployments predictably and repeatably across US construction sites ...

Formic

Robotics Field Service Engineer

New York, NY · On-site

Fleet Operations operates at the intersection of robotics, controls, and real-world factory ... Build professional, trusted relationships with plant managers and site personnel * Operate with ...

Formic

Robotics Field Service Engineer

Newark, NJ · On-site

Fleet Operations operates at the intersection of robotics, controls, and real-world factory ... Build professional, trusted relationships with plant managers and site personnel * Operate with ...

Kindredventures

Head of Operations

Manhattan, NY · On-site

$120 - $160/hr

... Robotics Deployments to align delivery commitments with customer expectations. Team Building * Operations Bench: Hire, develop, and scale the operations bench: program managers, ops analysts ...

Formic

Robotics Field Service Engineer

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fleet Operations operates at the intersection of robotics, controls, and real-world factory ... Build professional, trusted relationships with plant managers and site personnel * Operate with ...

Mecka AI

Head of Operations

New York, NY · On-site

$200K - $240K/yr

... Robotics Deployments to align delivery commitments with customer expectations. Team Building * Operations Bench: Hire, develop, and scale the operations bench: program managers, ops analysts ...

Jones Lang LaSalle IP, Inc.

Mech & Robotics Tech

Carteret, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with a Computerized Maintenance Management System (CMMS) * Experience with robotic or electromechanical operation and maintenance * Able to troubleshoot basic input and output functions ...

JLL

Mech & Robotics Tech

Carteret, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with a Computerized Maintenance Management System (CMMS) * Experience with robotic or electromechanical operation and maintenance * Able to troubleshoot basic input and output functions ...

Amazon

Software Engineer, XR , Fauna

New York, NY · On-site

... manage data collection tasks, robot selection, and telemetry - Collaborate with robotics, ML, and operations engineers to translate teleoperation and data-collection requirements into shipping XR ...

Amazon

Software Engineer, XR , Fauna

New York, NY · On-site

... manage data collection tasks, robot selection, and telemetry - Collaborate with robotics, ML, and operations engineers to translate teleoperation and data-collection requirements into shipping XR ...

Aescape Inc.

Robotics Test Engineer

Manhattan, NY · On-site

$140 - $170/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... manage tests, fixtures and test software on the factory floor. You will sit within Operations ... Join a trailblazing robotics and AI company building the future of recovery * The chance to make a ...

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All JobsRobotics Operations JobsRobotics Operations Manager JobsRobotics Operations Manager Jobs in Queens, NY

Robotics Operations Manager information

See Queens, NY salary details

$32.3K

$66.2K

$123.7K

How much do robotics operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for robotics operations manager in Queens, NY is $66,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What does a Robotics Operations Manager do?

A Robotics Operations Manager oversees the daily operations and management of robotic systems within an organization. Their responsibilities typically include supervising a team of technicians and engineers, ensuring the smooth functioning of robotic equipment, optimizing workflows, and troubleshooting issues as they arise. They also collaborate with other departments to implement automation solutions, train staff on new technologies, and ensure compliance with safety standards. This role is vital for maximizing efficiency, reducing downtime, and driving innovation in industries that rely on robotics.

What are the key skills and qualifications needed to thrive as a Robotics Operations Manager, and why are they important?

To thrive as a Robotics Operations Manager, you need expertise in robotics systems, operations management, and a relevant engineering or technical degree. Familiarity with automation software, PLC programming, robotics platforms, and project management tools is typically required, along with certifications such as PMP or Six Sigma. Strong leadership, problem-solving, and communication skills help drive team performance and ensure smooth project execution. These competencies are crucial for optimizing robotic operations, minimizing downtime, and maintaining efficient, safe workflows.

What are some common challenges faced by a Robotics Operations Manager, and how can they be addressed?

A Robotics Operations Manager often encounters challenges such as integrating new robotics technologies with existing systems, maintaining uptime for robotic fleets, and ensuring operational efficiency. These challenges can be addressed by fostering close collaboration between engineering, IT, and operations teams, as well as implementing proactive maintenance schedules and regular training programs for staff. Staying updated with industry advancements and fostering a culture of continuous improvement also help mitigate operational disruptions and maximize the value of robotics investments.

What is the difference between Robotics Operations Manager vs Robotics Engineer?

AspectRobotics Operations ManagerRobotics Engineer
Required CredentialsBachelor's degree in engineering, management experienceBachelor's or master's in robotics, electrical, or mechanical engineering
Work EnvironmentOversees operations, manages teams, coordinates projectsDesigns, develops, tests robotic systems
Industry UsageManufacturing, logistics, automation companiesResearch labs, product development, engineering firms
Common Search IntentManaging robotic operations, overseeing teamsDeveloping robotic solutions, technical design

The main difference between a Robotics Operations Manager and a Robotics Engineer lies in their focus. The Operations Manager oversees robotic systems' deployment and team management, while the Engineer concentrates on designing and developing robotic technologies. Both roles require technical knowledge, but their responsibilities and work environments differ significantly.

Is a robotics operations manager a high paying job?

Robotics operations managers typically earn higher-than-average salaries due to their specialized skills in robotics, automation, and operations management. Compensation varies based on experience, industry, and location, but it is generally considered a well-paying role within engineering and technology fields.

What are popular job titles related to Robotics Operations Manager jobs in Queens, NY?

For Robotics Operations Manager jobs in Queens, NY, the most frequently searched job titles are:

What job categories do people searching Robotics Operations Manager jobs in Queens, NY look for?

The top searched job categories for Robotics Operations Manager jobs in Queens, NY are:

What cities near Queens, NY are hiring for Robotics Operations Manager jobs?

Cities near Queens, NY with the most Robotics Operations Manager job openings:

Robotics Operations Manager jobs near you

US Customer Success Manager

Origin

Brooklyn, NY • On-site

Full-time

Re-posted 3 days ago

Job description

About Origin
Origin (previously 10xConstruction) is building general-purpose autonomous robots for US construction to tackle rising costs, safety risks, and labour shortages. Our modular, multi-trade platform combines purpose-built hardware with real-time site intelligence to navigate complex environments and execute tasks with precision. Trained in high-fidelity simulation and already deployed on live sites, our robots deliver 5x faster execution, 250%+ margin expansion, and significant cost savings. Join India's most talent-dense robotics team consisting of individuals from IITs, Stanford, UCLA, etc.
About the role
The US Customer Success Manager owns the full deployment lifecycle of Origin's drywall finishing construction robot - from first assembly and commissioning through live site operations, operator training, customer reporting, and account expansion. The role leads a team of Site Deployment Interns / Engineers on the ground in the US, and ensures every robot is deployed safely, operates reliably, and delivers measurable value to the customer. The Customer Success Manager builds the operational systems, documentation, and support structures that allow Origin to scale robot deployments predictably and repeatably across US construction sites, driving ≥ 90% customer retention and on-time project delivery.
Key Responsibilities
  • Lead and develop a team of Site Deployment team in the US - hire, and coach them through live customer deployments.
  • Build the operator training program and certification framework - Robot Operator Guide, Technician / Forward Deployment Guide (FAQ + structured troubleshooting), and trainer certification criteria.
  • Own the end-to-end site readiness process for every customer engagement - site readiness checklist completed before robot arrival.
  • Maintain a standardized deployment timeline document for every engagement, covering setup, operation, and teardown.
  • Ensure site safety induction is completed by every Robot operator before accessing any construction site - enforce PPE, exclusion zones, and GC safety protocols.
  • Operate as the primary on-call escalation for live deployments - track issues and bugs from robot operations, follow the escalation matrix, and drive query resolution against an on-call first-response SLA.
  • Deliver a structured Deployment Performance Report after every engagement covering: time taken, area coverage, expected vs. delivered quality, rework rate, and human vs. robot contribution.
  • Run weekly, monthly, and quarterly client reviews (written reports + in-person meetings) to keep customers updated on project status.
  • Obtain customer sign-off at the conclusion of every deployment; collect structured feedback and translate it into formal product / process requirements for the engineering team.
  • Close the customer feedback loop - inform customers when their input has resulted in a product or process change.
  • Operate a robot scheduling system that prevents conflicts across concurrent deployments and tracks fleet utilization for resource planning.
  • Maintain zero unlogged safety incidents or near-misses across all deployments; ensure 100% of incidents and near-misses are reported within the required window.
  • Partner with internal teams to drive seamless deployments, rapid issue resolution, and measurable account expansion.

Required Qualifications and Skills
  • Bachelor's degree in Construction Management, Civil / Structural Engineering, Mechanical Engineering, or a closely related field - through a degree program, trade school, or equivalent hands-on field experience.
  • 4-6 years of experience in customer success, field service, deployment engineering, or operations - ideally with construction equipment, automation, or robotics in the US market.
  • Strong working knowledge of US construction sites - site safety protocols, PPE, GC / sub-contractor dynamics, and working around other trades on active jobs.
  • Customer-facing professionalism - can represent Origin in a customer review, conduct a deployment debrief, and manage expectations clearly and calmly.
  • Structured documentation skills - produces clear, consistent logs, reports, and checklists that others can use.
  • Working knowledge of drywall finishing (finish levels L0-L5 per GA-214, joint types, compound types, sanding technique) OR demonstrated ability to ramp on a construction trade quickly.
  • Available for active US site work, often 5 days/week during deployments, with flexible start times aligned to construction crew schedules.
  • Comfortable with on-call responsibility for live deployments; willing to travel to customer sites across the US during ramp.

Preferred Experiences
  • Direct trade experience in drywall installation, taping, finishing, or painting - professionally or through academic program fieldwork.
  • Prior experience training or supervising construction workers or tradespeople in new processes or tools.
  • Familiarity with NYC construction workflow - DOB permits, GC / sub relationships, union vs non-union dynamics, and project scheduling on high-rise residential and commercial jobs.
  • Experience in a customer-facing role at an early-stage hardware or robotics company - comfortable wearing multiple hats.
  • Experience scaling operational processes - documentation, checklists, escalation matrices, training certifications.

Preferred Skills
  • Customer success / account management
  • Standard Operating Procedure (SOP) and training material creation
  • Construction site safety management (OSHA awareness preferred)
  • Drywall finishing technique and quality assessment
  • Cross-functional collaboration with Operations, sales, and quality teams
  • Clear, structured written communication and reporting

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