Robotics Operations Manager Jobs in Gloucester, VA

Koniag IT Solutions, LLC a Koniag Government Services company, is seeking an AI Adoption Specialist with TS/SCI security clearance to support KITS and our government customer at Joint Base Langley-Eustis (JBLE), VA. 

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The AI Adoption Specialist provides embedded, hands-on support to accelerate the integration and operational use of Artificial Intelligence (AI), Robotic Process Automation (RPA), and AI-adjacent tools across Air Combat Command (ACC) HQ A3 staff located at JBLE, and virtually to ACC Directorates, and Branches as directed. This is a practitioner-first role: the incumbent works alongside mission personnel, learn their workflows, identifies practical AI/RPA opportunities, and builds user proficiency through applied instruction and collaborative solution development. Deep subject-matter expertise is not required; practical, applied proficiency and the ability to foster cultural adoption are essential.

The AI Adoption Specialist serves as a trusted advisor and enabler, ensuring AI and RPA tools are effectively identified, prototyped, integrated, and sustained within daily operations. The role emphasizes user engagement, and mission-driven technical support across the ACC in both classified and unclassified environments.

Essential Job Functions:

Core Tasks:

• Assist in the development of long-term strategic plans for AI/RPA integration across ACC directorate and wings.
• Active TS/SCI or TS with SCI eligibility
• Collect and synthesize data to inform AI/RPA adoption strategies and measure mission impact.
• Coordinate AI/RPA integration activities across multiple functional areas and units.
• Establish and maintain relationships with internal and external stakeholders to support AI/RPA integration.
• Identify AI/RPA opportunities through direct observation of workflows and user engagement.
• Monitor and evaluate the effectiveness of AI/RPA tools and provide recommendations for improvement.
• Provide applied hands-on training to users on AI/RPA tools in ACC mission-relevant contexts.
• Provide technical advisory support on AI/RPA integration, ensuring compliance with cybersecurity, data governance, and classification requirements.
• Support the prototyping, testing, and transition of AI/RPA solutions into sustained operations.
• Translate technical AI/RPA concepts into ACC mission-relevant guidance for operational users.

Additional Core Tasks:

• Assist in the development of training materials, standard operating procedures (SOPs), and user guides for AI/RPA tools.
• Coordinate with AI/RPA Solutions Architect to conduct needs assessments to identify skill gaps and training requirements.
• Facilitate user-driven innovation challenges (e.g., solution-a-thons, ideation workshops).
• Maintain knowledge repositories and update materials based on user feedback and evolving tool capabilities.
• Participate in governance bodies, technical exchanges, and working groups related to AI/RPA adoption.

Knowledge, Skills, and Abilities (KSAs)

Core Knowledge:

• Knowledge of AI, RPA, and machine learning concepts and their operational application in DoD/IC mission contexts.
• Knowledge of cybersecurity, data governance, and records management policies applicable to DoD networks (NIPRNet, SIPRNet, AFSCI).
• Knowledge of DoD and Air Force AI ethical principles, data strategies, and governance structures.
• Knowledge of IT integration and secure network operations across classified and unclassified environments.
• Knowledge of performance measurement, KPIs, and mission outcome evaluation.

Additional Knowledge:

• Knowledge of Air Force information security, OPSEC, and CUI handling requirements.
• Knowledge of enterprise AI and RPA platforms (e.g., Ask Sage and other DoW derived tools, e.g., Envision).

Core Skills:

• Skill in delivering hands-on, mission-relevant instruction to technical and non-technical users.
• Skill in identifying practical AI/RPA use cases through direct observation and user engagement.
• Skill in prototyping and testing AI/RPA solutions in operational environments.
• Skill in translating complex technical concepts into actionable, user-friendly guidance.
• Skill in building and maintaining stakeholder relationships and facilitating cross-functional collaboration.

Additional Skills:

• Skill in creating basic knowledge materials, advise on SOP development, and job aids tailored to mission-specific workflows.
• Skill in data analysis and reporting to inform adoption strategies and measure ROI.
• Skill in using collaboration and reporting tools (e.g., Power BI, Tableau, SharePoint, DAF365).

Core Abilities:

• Ability to work independently and proactively identify AI/RPA opportunities without waiting to be tasked.
• Ability to adapt support and instruction to each user's proficiency level and mission context.
• Ability to shift fluidly between hands-on coaching, applied instruction, and practical solution development.
• Ability to communicate effectively with diverse audiences, including senior leaders, technical personnel, and end users.
• Ability to maintain TS/SCI clearance and comply with all security and operational requirements.

Additional Abilities:

• Ability to learn and apply new AI/RPA tools quickly.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Work Environment and Physical Demands

Location and Environment: 

• Primary Work Location:Joint Base Langley-Eustis (JBLE), Virginia
• Classified Facilities: Regular work in Sensitive Compartmented Information Facilities (SCIFs) and secure spaces
• Workspace:Government-provided office space in secure facility; access to NIPRNet, SIPRNet, and collaboration tools 
• Classified Work:Regular access to classified environments (SIPRNet, AFSCI) required for coordination and stakeholder engagement 

  Travel & Schedule Expectations 

• In-person presence at JBLE during normal duty hours (0800–1700 EST, Monday–Friday, excluding federal holidays).
• Travel: as required to support ACC Directorates and Wing AI/RPA adoption activities, coordinated through ACC A3/AI Division.
• Work in both classified and unclassified environments; ability to operate in SCIFs and meet all physical security requirements.
• Ability to sit, stand, and use computers for extended periods; ability to lift and transport training materials and equipment as needed.

Schedule and Availability: 

• Core Hours:0800-1700 EST, Monday-Friday), with occasional extended hours to meet mission deadlines or support operational events 
• Flexibility:Occasional early morning or evening meetings to accommodate ACC schedules across time zones 
• Telework: No telework eligibility for unclassified administrative tasks; all classified work must be performed on-site in approved facilities

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352