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Roadside Service Jobs in Ohio (NOW HIRING)

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Emerine's towing provides Emergency Roadside Service for North East Ohio. We are growing and Due to this growth, we are now interviewing to fill multiple service tech. positions. We are currently ...

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PM services and roadside repairs * Brakes, no-starts, electrical, and general repairs * Light, medium, and heavy-duty diesel/gas vehicles * Customer communication and job documentation Schedule ...

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Roadside Service information

See Ohio salary details

$8

$16

$25

How much do roadside service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for roadside service in Ohio is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by roadside service professionals, and how can they be managed effectively?

Roadside Service professionals often encounter challenges such as unpredictable weather conditions, working in high-traffic areas, and handling urgent requests during peak hours. Effective communication, situational awareness, and adherence to safety protocols are key to managing these challenges. Many employers provide specialized training and support to help technicians work efficiently and safely, and team members often collaborate to share information about routes and best practices for difficult situations.

What is a roadside service job?

Roadside service jobs involve assisting motorists who experience vehicle problems while traveling, such as flat tires, dead batteries, or running out of fuel. Professionals in these roles respond to calls for help, assess the situation, and provide on-the-spot repairs or towing services if necessary. Roadside service workers may work for auto clubs, towing companies, or insurance providers, and must have good mechanical skills and customer service abilities. Their goal is to get drivers safely back on the road as quickly as possible.

What are the key skills and qualifications needed to thrive as a roadside service technician, and why are they important?

To thrive as a Roadside Service Technician, you need strong mechanical aptitude, problem-solving skills, and a valid driver’s license, often supported by automotive repair certifications. Familiarity with diagnostic tools, tow equipment, and mobile dispatch systems is typically required. Excellent communication, patience, and customer service skills help technicians reassure and assist clients in stressful situations. These abilities ensure prompt, effective roadside assistance, customer satisfaction, and safety in unpredictable environments.

What is the difference between Roadside Service vs Towing Technician?

AspectRoadside ServiceTowing Technician
CredentialsDriver's license, basic automotive knowledgeDriver's license, specialized towing certifications
Work EnvironmentOn the road, assisting stranded motoristsAt towing yards or on the road, transporting vehicles
Employer & IndustryAuto clubs, roadside assistance companiesTowing companies, auto repair shops
Common Search/ComparisonRoadside Service vs Towing Technician

While both roles involve assisting motorists, Roadside Service technicians primarily provide on-the-spot help like jump-starts and tire changes, whereas Towing Technicians focus on transporting vehicles to repair shops or other locations. Both roles require driving skills and automotive knowledge, but Towing Technicians often need specialized certifications. Understanding these differences helps job seekers find the right career path in vehicle assistance services.

What are popular job titles related to Roadside Service jobs in Ohio? For Roadside Service jobs in Ohio, the most frequently searched job titles are:
Infographic showing various Roadside Service job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,217 per year, or $16.5 per hour.

Emergency Roadside Service Dispatcher- Nights

Forward Air Corporation

Groveport, OH • On-site

$23 - $25/hr

Full-time

Posted 9 days ago


Job description


Position: Emergency Roadside Service Dispatcher
Pay Rate: $23.00 - $25.00 per hour
Schedule: Weds, Thurs, Fri every other Saturday 6pm - 6am
Job Description:
The Emergency Roadside Service Dispatcher is responsible for answering calls and providing customer service to our fleet of Independent Contractors and our terminals that have company owned assets when their equipment is in need of repair. This is a call center position that is focused on providing quick resolution to mechanical and maintenance issues of our fleet of trucks and trailers in order to ensure the safe operation of all equipment owned and leased to Forward Air.
Core Duties & Responsibilities:
  • Provide assistance for service of trucks and trailers in need of repair
  • Troubleshoot maintenance solutions to resolve equipment issues quickly & efficiently
  • Act as a liaison between 3rd party service providers and our internal customers
  • Manage all PO & work orders for maintenance request from our terminal locations
  • Maintain accurate records to ensure needed repairs are completed
  • Develop a strong relationship with Independent Contractors
  • Respond to customers efficiently, thoroughly, and professionally
  • Manage customer and driver expectations to align with operational capabilities
  • Other duties as assigned

Requirements:
  • Prior experience with truck, trailer, and/or forklift repair
  • Self-motivated problem-solver with strong desire to meet customer needs
  • Strong verbal and written communication skills
  • Desire for a long-term career with an industry leading company
  • Ability to present and maintain a positive corporate image in a fast paced environment
  • Proactively establish and maintain effective working team relationships with all support departments
  • Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
  • Must be willing to work a flexible schedule

Skills:
  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic
  • Must have the ability to work in a fast paced environment
  • Experience with AS400 operating systems is a plus
  • Transportation industry knowledge and experience is a plus

Forward Air is an Equal Opportunity employer.
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