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Roadside Assistance Customer Service Jobs in Spring, TX

Dollartree

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Educational Assistance * And much more! We are an equal opportunity employer and committed to ... Mason Road,Katy,Texas 77450 10794 Dollar Tree

FleetPride, Inc.

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Provide service to customers by phone or in person through sales of heavy-duty parts in accordance ... Coordinate road call requirements with appropriate teams and/or drivers all pertinent information ...

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All JobsRoadside Assistance Customer Service JobsRoadside Assistance Customer Service Jobs in Spring, TX

Roadside Assistance Customer Service information

See Spring, TX salary details

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How much do roadside assistance customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for roadside assistance customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a roadside assistance customer service?

A Roadside Assistance Customer Service job involves helping customers who experience vehicle breakdowns or emergencies while on the road. Representatives take calls, assess situations, and dispatch appropriate services such as towing, tire changes, jump-starts, or fuel delivery. They provide reassurance, collect necessary details, and ensure quick assistance. Strong communication and problem-solving skills are essential in this role.

What are the most common challenges faced by roadside assistance customer service representatives?

One of the most common challenges in this role is managing calls from customers who may be frustrated, anxious, or in urgent situations due to vehicle breakdowns. Representatives often need to quickly assess the situation, coordinate with towing or service providers, and provide clear instructions—all while maintaining a reassuring tone. Balancing multiple cases efficiently and adapting to unexpected situations are crucial aspects of the job. However, the role is highly rewarding for those who enjoy problem-solving and helping others in times of need.

What are the key skills and qualifications needed to thrive in the roadside assistance customer service position, and why are they important?

To thrive as a Roadside Assistance Customer Service representative, you should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with dispatch software, call center systems, and GPS tracking tools is often required. Standout candidates demonstrate empathy, patience, and the ability to remain calm under pressure when assisting customers in stressful situations. These skills ensure prompt, effective support for motorists in need, enhancing customer satisfaction and safety.

What are popular job titles related to Roadside Assistance Customer Service jobs in Spring, TX?

For Roadside Assistance Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Roadside Assistance Customer Service jobs in Spring, TX look for?

The top searched job categories for Roadside Assistance Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Roadside Assistance Customer Service jobs?

Cities near Spring, TX with the most Roadside Assistance Customer Service job openings:

Roadside Assistance Customer Service jobs near you
Infographic showing various Roadside Assistance Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Service Associate

Dollartree

Katy, TX • On-site

$13.25 - $18.25/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,541 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time870 S. Mason Road,Katy,Texas 7745010794Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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