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Riverbend Jobs information
What are the key skills and qualifications needed to thrive as a Riverbend Jobs professional, and why are they important?
What are Riverbend Jobs?
What is the typical team structure and collaboration style for positions at Riverbend Jobs?
What is the difference between Riverbend Jobs vs Riverbend Customer Service Representative?
| Aspect | Riverbend Jobs | Riverbend Customer Service Representative |
|---|---|---|
| Required Credentials | Varies by position, often includes high school diploma or equivalent | High school diploma or equivalent, customer service experience preferred |
| Work Environment | Multiple industries, including manufacturing, logistics, and administration | Call centers, retail, or office settings |
| Employer & Industry Usage | Used broadly across industries for various roles | Specific to customer service roles within Riverbend's industries |
Riverbend Jobs refers to a broad job listing platform for various roles across multiple industries, while Riverbend Customer Service Representative is a specific role focused on customer support. The main differences lie in the scope and specialization, with the former encompassing many positions and the latter targeting customer service functions.

Job description
Location:Â Kohler, WI
Opportunity
The Riverbend Billing Coordinator oversees the confidential management of all member billing activities. This role serves as a liaison between Member Services, Accounting, and Club Operations, ensuring billing accuracy and seamless financial experience for members while supporting the General Manager with administrative and payroll-related functions.
Specific Responsibilities
Member Billing & Account ManagementÂ
- Prepare, review, and process member invoices, including monthly statements, initiation fees, dues, assessments, and usagebased charges.Â
- Ensure accurate posting of charges related to dining, lodging, events, retail, and other club services.Â
- Monitor member accounts for discrepancies, credits, adjustments, and unapplied payments; research and resolve issues promptly.Â
- Maintain accurate and uptodate member account records in the club management and accounting systems.Â
- Ensure accurate setup and closure of member accounts across all Kohler platforms.Â
- Assist with daily, monthly, and periodend reconciliations related to member activity and revenue.Â
- Support internal and external audits by providing documentation, reports, and detailed account research.Â
- Partner with Accounting, Food & Beverage, Events, Reservations, and Club Operations to ensure prompt charge capture and billing accuracy.Â
Member Communication & ServiceÂ
- Serve as a primary point of contact for members about billing inquiries, statements, and payment questions.Â
- Communicate financial information with professionalism, discretion, and a serviceoriented mindset.Â
- Coordinate with General Manager & Sales Executive to ensure billing aligns with membership agreements and Club policies.Â
Administrative & Executive SupportÂ
- Manage purchase orders (POs) monthly and identify any that have expired or require renewal.Â
- Process and pay invoices accurately, following internal controls and approval procedures.Â
- Meet regularly with the General Manager to review payroll items, weekly priorities, and administrative tasks requiring followup.Â
- Track deadlines and ensure prompt completion of administrative and financerelated action itemsÂ
Reporting & ConfidentialityÂ
- Prepare billing, revenue, and administrative reports for leadership as requested.Â
- Monitor outstanding balances and support collection efforts in a professional, membercentric manner.Â
- Maintain strict confidentiality of member financial data and Club records at all times.Â
Professional StandardsÂ
- Uphold the Club's service philosophy, professionalism, and discretion in all interactions.Â
- Demonstrate accuracy, accountability, and sound judgment in financial and administrative responsibilities.Â
- Maintain strong organization skills and diligence while managing multiple priorities and deadlines.
Work Environment / Schedule Â
- This is a five day a week, onsite position. Â
- Position is primarily Monday - Friday, with typically one Saturday per month, or as needed, to ensure business needs are meet. Â
- Professional attire needed and provided by Riverbend. Â
This is a Full-Time position working weekdays and weekends. Shifts vary between 8am-11pm.