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Risk Operations Jobs in Reno, NV (NOW HIRING)

As a Care Operations Specialist, the primary responsibilities include making outbound calls to ... Handle excessive usage, international and fraud work from partner consumer risk management team.

Prepares reports and communicates project status and risk to project management leaderships ... care operations. * Working experience of creating and maintain customer and ACO provider ...

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Director of Finance and Operations Lake Tahoe School Incline Village, Nevada (Lake Tahoe) Salary ... Facilities and risk management experience. The Ideal Candidate We are looking for someone who:

... operational issues (non-customer-facing) * Monitor KPIs (TAT, OTD, quality, productivity, aging) and drive corrective action where trends indicate risk * Coach and mentor Service Delivery Managers to ...

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Senior Data Center Operations Engineer

Reno, NV · On-site

$105K - $143K/yr

Lead day-to-day operational support, including equipment installation, cabling, and facility rounds ... Strong situational awareness and risk assessment capabilities to drive safe, effective resolutions

Senior Data Center Operations Engineer

Reno, NV · On-site

$105K - $143K/yr

Mentor and train junior operations staff; ensure proper documentation and SOP adherence ... Strong situational awareness and risk assessment capabilities to drive safe, effective resolutions

Develop, document, and enforce internal controls and A/R policies to mitigate risk and ensure ... operations, or a related finance role, ideally within a high-growth technology or SaaS company

Develop, document, and enforce internal controls and A/R policies to mitigate risk and ensure ... operations, or a related finance role, ideally within a high-growth technology or SaaS company

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Risk Operations information

See Reno, NV salary details

$11

$26

$53

How much do risk operations jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for risk operations in Reno, NV is $26.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.19 per hour, depending on experience, location, and employer.

What are the most common challenges faced by professionals in Risk Operations, and how can they be overcome?

Professionals in Risk Operations frequently encounter challenges such as rapidly evolving fraud tactics, balancing regulatory compliance with efficient operations, and managing large volumes of data for decision-making. Staying updated with the latest fraud trends and regulatory changes is essential, as is collaborating closely with compliance, customer service, and IT teams. Utilizing advanced analytics tools and ongoing training can help address these challenges, ensuring risks are identified quickly while maintaining a positive customer experience.

What are risk operations?

Risk operations refer to the processes and teams within an organization that are responsible for identifying, assessing, managing, and mitigating risks related to business activities. This can include monitoring transactions for fraud, ensuring compliance with regulations, analyzing data to detect suspicious activity, and implementing controls to protect the company from financial and reputational harm. Risk operations professionals often work closely with legal, compliance, and security teams to develop strategies and tools that minimize potential losses. Their work is essential for maintaining trust with customers and meeting regulatory requirements.

What are the key skills and qualifications needed to thrive as a Risk Operations professional, and why are they important?

To thrive in Risk Operations, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by a relevant degree. Familiarity with risk management systems, data analysis tools like Excel or SQL, and sometimes certifications such as FRM or CAMS are typically required. Excellent problem-solving abilities, communication, and adaptability help you stand out in this role. These skills are vital for accurately identifying, assessing, and mitigating operational risks to protect the organization's assets and ensure regulatory compliance.

What is the difference between Risk Operations vs Risk Analyst?

AspectRisk OperationsRisk Analyst
Required CredentialsBachelor's degree, certifications like FRM or CRM often preferredBachelor's degree, certifications like FRM or CRM often preferred
Work EnvironmentOperational teams, risk management departments, often in financial institutionsAnalytical teams, risk management units, in finance and banking sectors
Employer & Industry UsageUsed across financial services, banking, insurance for risk management processesCommonly employed in finance, banking, and investment firms for risk assessment

Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.

What are the most commonly searched types of Risk Operations jobs in Reno, NV? The most popular types of Risk Operations jobs in Reno, NV are:
What are popular job titles related to Risk Operations jobs in Reno, NV? For Risk Operations jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Risk Operations jobs in Reno, NV look for? The top searched job categories for Risk Operations jobs in Reno, NV are:
Infographic showing various Risk Operations job openings in Reno, NV as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $54,428 per year, or $26.2 per hour.
Care Operations Specialist - (on site)

Care Operations Specialist - (on site)

Best Buy

Reno, NV • On-site

$17.16 - $26.30/hr

Full-time

Posted 4 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,758 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description


As a Care Operations Specialist, the primary responsibilities include making outbound calls to customers, responding to a high volume of Customer Service email correspondence, researching, and resolving billing and general account issues, porting support and completion, and providing information to customers on our products and services. The position is accountable for maintaining a high level of customer support and driving continuous process improvement on an ongoing basis.
This role is on site, which means you must be located within a drivable distance to our Best Buy Health office in Reno, NV or San Antonio TX.
What you'll do
  • Support customer and internal emails for updates, complaints etc.
  • Process physical mail from customers. Customer Complaints, ACH inputs, PEP updates etc. along with sending outgoing mail.
  • Work interdepartmentally like coaching or processing account updates from Customer Service, Commercial care, Billing operations and logistics.
  • Handle porting request updates, errors and cancels.
  • Handle excessive usage, international and fraud work from partner consumer risk management team.
  • Support commercial Hospital at Home account updates.
  • Perform data entry and maintain document-related spreadsheets and reports

Basic Qualifications
  • Minimum 2 years of customer service experience required

Preferred Qualification
  • Prior call center experience preferred
  • Prior experience in wireless or telecommunication industry preferred
  • Previous business writing and analysis preferred
  • Prior correspondence writing preferred
  • Knowledge of Microsoft Office Suite including Word, Excel, Outlook, Power Point

What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
  • Physical and mental well-being support via Best Buy Health Wellness Program
  • Comprehensive benefits including tuition reimbursement, caregiver support, and more
  • Generous Best Buy employee discount

About us
Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.
Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE.
Reasonable Accommodation
Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

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BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966