Risk Control Associate Jobs in Wooster, OH (NOW HIRING)

Job Summary:

The Part Time Event Security Staff are responsible for property security and asset protection throughout the buildings and property at the Hall of Fame Village.

Essential Job Functions/Responsibilities:

• Provide superior guest service to visitors, guests, clients, vendors, and staff.
• Direct the response to complaints, security breaches, internal theft/control issues, etc. through thorough incident investigation.
• Possess a strong working relationship with external clients and organizations.
• Ensure the delivery of high standard, professional security service across the campus.
• Ensure that the security team spaces, and equipment are prepared to support security operations.
• Work with adjacent teams to address maintenance, custodial, and facility issues and improvements.?
• Patrols buildings and/or general guard routes and communicates issues as they are found.
• Monitor cameras and video as required from the control room.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Assist in keeping campus clean and neat while on patrol.
• All other duties as assigned.

HOURLY / NON-EXEMPT POSITION

Required Knowledge, Skills, & Desired Qualifications:

• Minimum of High School Diploma or GED. Associates degree or Certification preferred.
• Must be at least 19 years of age.
• One year of prior experience working in security, criminal justice, law enforcement, or military highly desired.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Exceptional verbal and written communication skills.
• Ability to read/write, comprehend instructions, and communicate in English.
• Valid driver’s license in compliance with agency standards required.
• Must be able to work a flexible schedule as required (nights, weekends, and holidays as necessary).
• Must be a flexible and reliable team player, both within own department and entire organization.
• Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.

• The ability to lift up to 25 pounds regularly.
• The ability to work in various Ohio weather conditions, inside and outside.
• The ability to move safely over uneven terrain, steps, or in construction zones.
• The ability to see and respond to hazardous situations.
• The ability to sit, stand, squat, and walk for periods of time as required for the position.
• Must be able to hear, see, and speak.
• Ability to smile and make eye contact to make a friendly impression when greeting guests, vendors, and other employees.
• Ability to comprehend instructions and retain information.
• Must have manual dexterity necessary to complete all job duties.
• Must be available to work in Canton, Ohio.

• Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.
• Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.
• Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.
• Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.
• Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.
• Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.
• Coaching and Development: Encourages and inspires others’ development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same.
• Execution: Ability to take plans and successfully execute against them.

ABOUT HALL OF FAME VILLAGE

Hall of Fame Village is a multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame’s campus in Canton, Ohio. The Village features over 100 acres of immersive experiences to dine, shop, and be entertained and includes 8 different venues. Tom Benson Hall of Fame Stadium is a world-class 23,000 seat, sports and entertainment stadium with luxury suites, rooftop cabanas, and other premium spaces for private, corporate, and special events. ForeverLawn Sports Complex is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality, ticketing, and coaching/classroom/medical building. Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds. Constellation Center for Excellence is a 75,000-square-foot mixed-use facility for sports-centric research and programming, office, and retail space. Fan Engagement Zone is an 82,000-square-foot sports and entertainment-themed retail promenade. Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides, an outdoor amphitheater, bar area with patio, space for food trucks, a walking path, and the largest man-made water feature in Ohio. Currently under construction are a 144,000 sq. ft. football-themed waterpark and a seven-story, 130,000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information, visit www.HOFVillage.com.

Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.