ZipRecruiter

Log In

1

Revenue Assurance In Telecom Jobs in Arkansas (NOW HIRING)

MCI Military Recruitment

VP BPO Sales

AR · Remote

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Track record of exceeding revenue targets in competitive environments * Expertise in long sales ...

Ohio State University

... in a healthcare environment. Ability to work more than 1 service line, 2 or more revenue cycle ... Performance meets departmental standards for quality assurance, teamwork, customer service, and ...

previous pagenext page

Showing results 21-40

All JobsRevenue Assurance In Telecom JobsRevenue Assurance In Telecom Jobs in Arkansas

Revenue Assurance In Telecom information

What is revenue assurance in telecom?

Revenue Assurance in Telecom refers to the set of processes and tools used by telecommunications companies to ensure that all revenue due is accurately captured, billed, and collected. It involves identifying, preventing, and correcting revenue leakage caused by errors in billing, provisioning, or network configuration. Revenue Assurance professionals analyze data, implement controls, and work across departments to minimize financial losses and maximize profitability. Their work is crucial for maintaining accurate financial reporting and ensuring the company’s financial health.

What skills and qualifications are needed to thrive as a revenue assurance professional in telecom?

To thrive as a Revenue Assurance professional in Telecom, you need strong analytical skills, a solid understanding of telecom business processes, and typically a degree in finance, accounting, or engineering. Familiarity with revenue assurance tools, data analytics platforms (like SQL, Excel, or specialized RA software), and knowledge of telecom billing systems are essential. Attention to detail, problem-solving abilities, and effective communication skills help professionals identify issues and collaborate across departments. These competencies ensure accurate revenue capture, minimize financial leakage, and support the financial integrity of telecom operations.

What are common challenges faced by revenue assurance professionals in telecom and how can they be addressed?

Revenue Assurance professionals in telecom often encounter challenges such as identifying and mitigating revenue leakages, managing complex billing systems, and ensuring data integrity across multiple platforms. Staying updated with rapidly evolving technologies and regulatory requirements can also be demanding. To address these challenges, professionals typically collaborate closely with IT, finance, and operations teams, regularly conduct audits, and implement automated monitoring tools to detect discrepancies early. Continuous learning and process optimization are key strategies for success in this role.

What is the difference between Revenue Assurance In Telecom vs Billing Analyst?

AspectRevenue Assurance In TelecomBilling Analyst
CredentialsRelevant certifications like Certified Revenue Assurance Professional (CRAP)Billing certifications or finance/accounting background
Work EnvironmentTelecom companies, focusing on revenue processesTelecom or utility companies, focusing on billing systems
Employer & IndustryTelecom providers, network operatorsTelecom companies, billing service providers

Revenue Assurance In Telecom focuses on identifying revenue leaks and ensuring revenue integrity across telecom networks, while Billing Analysts primarily handle billing processes, invoice generation, and customer account management. Both roles require understanding of telecom operations, but Revenue Assurance has a broader scope in revenue risk management.

What job categories do people searching Revenue Assurance In Telecom jobs in Arkansas look for?

The top searched job categories for Revenue Assurance In Telecom jobs in Arkansas are:

Revenue Assurance In Telecom jobs near you
Infographic showing various Revenue Assurance In Telecom job openings in Arkansas as of September 2026, with employment types broken down into 1% Internship, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

VP BPO Sales

MCI Military Recruitment

AR • Remote

Full-time

Re-posted 12 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding our market presence, building strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients.

As VP of BPO Sales, you will play a critical role in shaping the company’s growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Strategic Sales Leadership
    Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.

  • Enterprise Client Acquisition
    Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.

  • Relationship Management
    Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.

  • Solution Development
    Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.

  • Market Expansion
    Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.

  • Sales Team Development
    Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.

  • Performance Management
    Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.

  • Cross-Functional Collaboration
    Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.

  • Budget Oversight
    Manage the sales budget, ensuring optimal resource allocation and ROI.

  • Industry Representation
    Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.


Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business, Marketing, or related field; MBA preferred
  • 10+ years of progressive sales experience, with at least 5 years in the BPO industry
  • Proven success in selling complex outsourcing solutions to enterprise clients
  • Track record of exceeding revenue targets in competitive environments
  • Expertise in long sales cycles, high-value contract negotiation, and consultative selling
  • Exceptional leadership, team-building, and strategic planning skills
  • Strong communication, presentation, and relationship-building abilities
  • Proficiency in CRM systems and sales analytics tools
  • Deep understanding of BPO operations, market dynamics, and client needs
  • Willingness to travel extensively for client meetings and industry events
  • Ability to foster a culture of innovation, accountability, and continuous improvement