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Returns Processor Jobs in Lockbourne, OH (NOW HIRING)

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

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Hub Driver

Columbus, OH · On-site

$15.25 - $18.50/hr

Returns & Restocking - Pick up returns, process merchandise, and restock items from route deliveries efficiently and accurately. * Customer Assistance & Product Knowledge - Assist DIY customers in ...

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Returns Processor information

See Lockbourne, OH salary details

$8

$16

$25

How much do returns processor jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for returns processor in Lockbourne, OH is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.94 per hour, depending on experience, location, and employer.

What are some common challenges Returns Processors face and how can they be managed effectively?

Returns Processors often encounter challenges such as handling high volumes of returned merchandise during peak seasons, managing discrepancies in return documentation, and ensuring products are accurately inspected and sorted. Effective time management, attention to detail, and clear communication with warehouse and customer service teams are key to overcoming these challenges. Utilizing inventory management systems and following established return policies can also help streamline the process and minimize errors.

What is the difference between Returns Processor vs Refund Specialist?

AspectReturns ProcessorRefund Specialist
CredentialsBasic computer skills, sometimes customer service experienceCustomer service training, basic financial knowledge
Work EnvironmentWarehouse, retail, or distribution centersCall centers, retail support offices
Industry UsageRetail, e-commerce, logisticsRetail, financial services, e-commerce
Job FocusProcessing returned items and updating inventoryHandling refund requests and processing financial reimbursements

While both roles involve customer interactions and processing transactions, Returns Processors primarily handle returned items and inventory updates, whereas Refund Specialists focus on managing refund requests and financial reimbursements. Understanding these differences helps employers and job seekers identify the right position based on skills and work environment.

What are the key skills and qualifications needed to thrive as a Returns Processor, and why are they important?

To thrive as a Returns Processor, you need strong organizational skills, attention to detail, and basic knowledge of inventory management, typically supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is commonly required. Effective communication, problem-solving abilities, and reliability help you stand out in this role. These skills ensure accurate and efficient processing of returned goods, minimizing errors and maintaining smooth warehouse operations.

What does a Returns Processor do?

A Returns Processor is responsible for handling returned merchandise in a warehouse or retail environment. Their main duties include inspecting returned items, verifying return authorization, processing refunds or exchanges, and updating inventory records. They ensure that products are correctly sorted, restocked, refurbished, or disposed of according to company policies. Returns Processors play a crucial role in maintaining inventory accuracy and customer satisfaction by ensuring the returns process is smooth and efficient.
What cities near Lockbourne, OH are hiring for Returns Processor jobs? Cities near Lockbourne, OH with the most Returns Processor job openings:
Customer Service Return Agent - Columbus Airport

Customer Service Return Agent - Columbus Airport

Enterprise Holdings

Columbus, OH

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

96th of 149 rated vehicle equipment hire


Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

The starting pay for this position is $15.00 / hour. 

This position is located at Columbus Airport (CMH) - 4106 International Gateway Columbus, OH 43219.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

The schedule available is: 

  • Monday - 11:00am to 7:30pm 
  • Tuesday - 11:00am to 7:30pm
  • Wednesday - OFF
  • Thursday - OFF
  • Friday - 11:00am to 7:30pm
  • Saturday - 11:00am to 7:30pm
  • Sunday - 11:00am to 7:30pm

We are hiring now for immediate openings.  Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)  

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