The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Part Time Truck Processor (8a-2p)
Lancaster, OH · On-site
$13.50 - $14/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Part Time Truck Processor (8a-2p)
Lancaster, OH · On-site
$13.50 - $14/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Part Time Truck Processor (8a-2p)
Lancaster, OH · On-site
$13.50 - $14/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Part Time Truck Processor (8a-2p)
Lancaster, OH · On-site
$13.50 - $14/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Part Time Truck Processor (8a-2p)
$13.50 - $14/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Part Time Truck Processor (8a-2p)
$13.50 - $14/hr
Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Operations Specialist - Bilingual
$16 - $20.75/hr
Resolve customer complaints, process special orders, and process customer returns. * Process customer requests for Certificates of Analysis or Material Safety Data Sheets. * Follow up with customers ...
Operations Specialist - Bilingual
$16 - $20.75/hr
Resolve customer complaints, process special orders, and process customer returns. * Process customer requests for Certificates of Analysis or Material Safety Data Sheets. * Follow up with customers ...
Customer Experience Agent (On-Site)
Groveport, OH · On-site
$15.50 - $21/hr
Advise consumers on return process for defective claims and assist with processing eligible replacements. * Provide feedback to the upper management regarding incoming consumer contacts and provide ...
Customer Experience Agent (On-Site)
Groveport, OH · On-site
$15.50 - $21/hr
Advise consumers on return process for defective claims and assist with processing eligible replacements. * Provide feedback to the upper management regarding incoming consumer contacts and provide ...
Deep understanding of SAP financial integration within Procure to Pay processes, including 3-way match, GR/IR match, invoice processing, GR processing, and returns processing. * Expertise in ...
Quick apply
Deep understanding of SAP financial integration within Procure to Pay processes, including 3-way match, GR/IR match, invoice processing, GR processing, and returns processing. * Expertise in ...
Business Systems Analyst
Columbus, OH · On-site
Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing. * Participate in integration design meetings and create documentations ...
Quick apply
Business Systems Analyst
Columbus, OH · On-site
Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing. * Participate in integration design meetings and create documentations ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Administrative Assistant - CPA Firm
$17 - $22.75/hr
Organize and maintain office supplies, equipment, mail distribution, and client documentation storage. * Assist with assembling and electronically filing tax returns. * Process client invoices and ...
Administrative Assistant - CPA Firm
$17 - $22.75/hr
Organize and maintain office supplies, equipment, mail distribution, and client documentation storage. * Assist with assembling and electronically filing tax returns. * Process client invoices and ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Administrative Assistant - CPA Firm
Columbus, OH · On-site
$16.75 - $22.75/hr
Organize and maintain office supplies, equipment, mail distribution, and client documentation storage. * Assist with assembling and electronically filing tax returns. * Process client invoices and ...
New
Administrative Assistant - CPA Firm
Columbus, OH · On-site
$16.75 - $22.75/hr
Organize and maintain office supplies, equipment, mail distribution, and client documentation storage. * Assist with assembling and electronically filing tax returns. * Process client invoices and ...
New
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use ...
Returns Processor information
See Lockbourne, OH salary details
$8.77 - $10.30
6% of jobs
$10.30 - $11.83
6% of jobs
$13.15 is the 25th percentile. Wages below this are outliers.
$11.83 - $13.36
14% of jobs
$13.36 - $14.89
19% of jobs
The median wage is $15.27 / hr.
$14.89 - $16.42
15% of jobs
$16.42 - $17.94
13% of jobs
$18.09 is the 75th percentile. Wages above this are outliers.
$17.94 - $19.47
9% of jobs
$19.47 - $21
5% of jobs
$21 - $22.53
5% of jobs
$22.53 - $24.06
3% of jobs
$24.06 - $25.59
3% of jobs
$8
$16
$25
How much do returns processor jobs pay per hour?
What are some common challenges returns processors face and how can they be managed effectively?
What is the difference between Returns Processor vs Refund Specialist?
| Aspect | Returns Processor | Refund Specialist |
|---|---|---|
| Credentials | Basic computer skills, sometimes customer service experience | Customer service training, basic financial knowledge |
| Work Environment | Warehouse, retail, or distribution centers | Call centers, retail support offices |
| Industry Usage | Retail, e-commerce, logistics | Retail, financial services, e-commerce |
| Job Focus | Processing returned items and updating inventory | Handling refund requests and processing financial reimbursements |
While both roles involve customer interactions and processing transactions, Returns Processors primarily handle returned items and inventory updates, whereas Refund Specialists focus on managing refund requests and financial reimbursements. Understanding these differences helps employers and job seekers identify the right position based on skills and work environment.
What are the key skills and qualifications needed to thrive as a returns processor, and why are they important?
What does a returns processor do?

$15/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Enterprise Holdings rating
7.2
Based on 267 frontline employees who took The Breakroom Quiz
111th of 171 rated vehicle equipment hire
Job description
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The starting pay for this position is $15.00 / hour.
This position is located at the Columbus John Glennon International Airport (CMH) - 4106 International Gateway Columbus, OH 43219.
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
The schedule available is:
- Monday - 11:00am to 7:30pm
- Tuesday - 11:00am to 7:30pm
- Wednesday - OFF
- Thursday - OFF
- Friday - 11:00am to 7:30pm
- Saturday - 11:00am to 7:30pm
- Sunday - 11:00am to 7:30pm
We are hiring now for immediate openings. Responsibilities include:
- Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
- Remind customer to check for personal belongings
- Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
- Advise and review rental charges; and provide an accurate receipt to the customer
- Provide information in a professional and courteous manner regarding transportation to the airport terminal
- Thank customers using the prescribed dialogue
- Inquire about service, satisfaction and document dissatisfaction
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
- Use of proper statement to determine if vehicle is being returned with full tank of gas
- Complete a service alert for any mechanical and or body damage communicated by the customers.
- Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
- Keep lot organized for ease of access and traffic flow
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
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High School Diploma or G.E.D. required
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Must have a minimum of 1 year prior customer service retail or administrative support experience
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Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
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No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
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