1

Returns Processing Clerk Jobs in Reno, NV (NOW HIRING)

WARRANTY CLERK

Carson City, NV ยท On-site

$21 - $25/hr

The Warranty Clerk plays a crucial role in assisting the Warranty Administrator to ensure customer ... returns. * Help make everything compliant for Warranty process which is asked of from General ...

WARRANTY CLERK

Carson City, NV ยท On-site

$16 - $17.75/hr

The Warranty Clerk plays a crucial role in assisting the Warranty Administrator to ensure customer ... returns. * Help make everything compliant for Warranty process which is asked of from General ...

Inventory Clerk

Reno, NV ยท On-site

$16.75 - $20.25/hr

Complete essential Returns & Refusals functions. Essential Duties and Responsibilities Perform ... Process debit and credit adjustments while utilizing accurate reason codes. Perform related ...

Online Grocery Pick-Up Clerk

Reno, NV ยท On-site

$15 - $17.75/hr

Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ... return to on-line shopping. Process the orders through the point of sale (POS) system Follow ...

Inventory Control Clerk

Reno, NV ยท On-site

$17 - $20.50/hr

Complete essential Returns & Refusals functions. Essential Duties and Responsibilities Perform ... Process debit and credit adjustments while utilizing accurate reason codes. Perform related ...

FRONT END/COURTESY CLERK

Reno, NV ยท On-site

$12.50 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return ... Process customer transactions through the check lane quickly, accurately, and efficiently.

Stockroom Clerk

Carson City, NV ยท On-site

$18 - $22/hr

... process. Key Responsibilities * Store and organize electronic components, bare printed circuit ... Return unused components from completed work orders to their proper stockroom locations and ...

... process. Key Responsibilities * Store and organize electronic components, bare printed circuit ... Return unused components from completed work orders to their proper stockroom locations and ...

FRONT END/COURTESY CLERK

Reno, NV ยท On-site

$12.50 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return ... Process customer transactions through the check lane quickly, accurately, and efficiently.

FRONT END/COURTESY CLERK

Reno, NV ยท On-site

$12.50 - $16.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return ... Process customer transactions through the check lane quickly, accurately, and efficiently.

Position Summary Processes member sign ups, renewals and added cards. Educates members and ... Places return items on shelf or leaves in cart or on flatbed. * Cleans department, stocks forms and ...

next page

Showing results 1-20

WARRANTY CLERK

Carson City, NV โ€ข On-site

$21 - $25/hr

Full-time

Re-posted 20 days ago


Job description

About the Role:

The Warranty Clerk plays a crucial role in assisting the Warranty Administrator to ensure customer satisfaction by managing warranty claims efficiently and accurately. This position involves processing warranty requests, verifying eligibility, and coordinating with service departments to facilitate product installations and repairs. The Warranty Clerk will also maintain detailed records of all warranty transactions, ensuring compliance with company policies and manufacturer guidelines. By effectively communicating with customers and service personnel, the Warranty Clerk helps to resolve issues promptly, contributing to the overall success of the retail operation. Ultimately, this role is essential in fostering trust and loyalty among customers by providing exceptional service and support.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Experience in automotive parts and warranty claims processing.
  • Proficiency in data entry and record-keeping.

Preferred Qualifications:

  • Previous experience in a retail trade environment.
  • Familiarity with service department operations and product installation activities.
  • Basic knowledge of automotive systems and components.

Responsibilities:

  • Process warranty claims and ensure all necessary documentation are complete and accurate in a timely manner.
  • Communicate with customers regarding warranty coverage and claim status, providing clear and timely updates.
  • Coordinate with the service department to schedule product installations and repairs as needed.
  • Coordinate with the Service Manager regarding any issues that may be present. 
  • Work with the Parts Manager with parts scrapping and Core returns.
  • Help make everything compliant for Warranty process which is asked of from General Motors and Dealer agreement to protect the dealer.
  • Post credit memos and adjust accordingly, anything which needs to be written off, discuss with Controller and Service Manager.
  • Maintain organized records of warranty transactions and customer interactions in the database.
  • Answer multi-line phone calls, addressing inquiries and resolving issues related to warranty claims and automotive parts.

Skills:

The required skills are essential for the Warranty Clerk to perform daily tasks effectively. Proficiency in automotive parts knowledge allows the clerk to accurately assess warranty claims and provide informed assistance to customers. Data entry skills are utilized to maintain precise records of warranty transactions, ensuring that all information is up-to-date and accessible. Strong communication skills are vital for answering phones and interacting with customers, as they help to resolve inquiries and build rapport. Additionally, the ability to solve basic math calculations is important for processing claims and verifying warranty coverage accurately.