Returns Processing Associate Jobs in Toronto, ON

About the Role

As a Quality Control Associate you will take a hands-on approach to maintaining and continuously improving our product quality control processes. Reporting to the Supervisor, Quality Control , you will play a key role in ensuring our Production Associates have all essential high-quality ingredients required to make delicious and safe  meal kits for our customers.

What you will be doing:

• Receive inbounding and inventory SKUs from the Warehouse department and conduct quality control inspections to ensure products adhere to required specifications.
• Work closely with the Warehouse team to achieve quality targets, in addition to performing regular inspections on packaged products for lot codes.
• Respond to Quality and/or BBD issues on the production lines
• Maintain clear and concise communication with the Operations, Procurement, and Logistics teams; in cases of product non-conformance, alongside maintaining a photo database of product non-conformances.
• Lead production associates for ingredient sorting.
• Perform quality control inspections on work-in-progress and finished products to ensure products meet Company Standards.
• Ensure accuracy and efficiency at designated ship-out stations, and complete logs and records as required.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Conduct environmental monitoring and equipment calibration verification, (Environmental sampling & ATP swabbing)
• Provide support to FSQA Supervisor.
• Perform Quality Assurance inspections as they pertain to Finished Product, Raw Materials, Water and Cleaning & Sanitation.
• Perform sensory on shelf stable raw materials.
• Monitor PRPs and PC's.
• Ensure all Out of Spec findings, as they pertain to the aforementioned, are addressed through the procedures as they pertain to "Deviation, Corrective Action & Preventative Measures", "Food Safety Assessment" and "Product Holds".
• Conduct internal inspection on a periodic basis, i.e. GMP audits and pre operational inspections.
• Ensure water samples are sent out to Accredited Laboratories on a periodic basis for analytical testing. 
• Provide support to the management teams in troubleshooting and resolving problems in the Production Process.
• Ensure GMPs and Management of allergens is followed as per procedures.
• Ensure spillages are cleaned up immediately to eliminate the potential for cross contamination of allergens.
• Other duties as assigned

At a minimum, you have: 

• Post-secondary education in Biological, Chemical or Food Sciences diploma
• 6 Months to 1 year experience working in QC/QA in a food processing, manufacturing or service industry
• Willing and able to push, pull, and lift up to 50lbs
• Has experience with standing for prolonged periods of time including regular bending, twisting and walking
• Understanding the Safe Food for Canadians Regulations and GFSI schemes
• Willing and able to work in a refrigerated environment (0C to 4C) 
• Ability to communicate in English, both verbal and written
• Familiar with MS Office, Google Apps and comfortable learning new technologies. 
• Ability to prioritize, remain calm and alert while multitasking in a fast-paced and deadline oriented environment. 
• Ability to work independently and within a team environment, in addition to having strong interpersonal skills. 
• Level 1 First Aid is considered an asset.

What you'll get in return:

• Competitive salary and health benefits
• Shift premiums are available for afternoon and overnight shifts
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It's no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

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