Returns Processing Associate Jobs in Aurora, IL (NOW HIRING)

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Summit School Services LLC is currently seeking an experienced Claims And Insurance Associate to work on a hybrid basis out of our Corporate Headquarters in Warrenville, Illinois. This position will report to the Director of Liability Claims and will primarily be responsible for general support of the Risk And Insurance Department, with specific focus on working with the company's field operations and the claims TPA to manage the company's light duty and return to work programs.

Responsibilities Include:

• Assisting our Customer Service Centers (CSC's) and the claims TPA with the Company's light duty and return to work (RTW) programs to ensure our injured employees receive the best attention and are assisted in their transition back to their roles:
• Identifying light duty/transitional duty assignments that will allow an employee's early return to work.
• Assist in ensuring the medical validity of work restrictions and job accommodations requested by our employee or health care provider.
• Work closely with our field locations, our Third Party Administrator, the employee and their treating physician to coordinate return to work within the restrictions assigned.
• Hold ownership for the injured employee's progression from "light duty" to full duty return to work. This includes clarifying status and progression with treatment providers and ensuring that field offices are aware of updated restrictions and anticipated full duty return to work.
• Assisting our Customer Service Centers (CSC's) and the claims TPA with resolving third party liability claims.
• Assisting with general insurance inquiries, insurance renewals, and liaising with Summit's insurance broker and other advisors.
• Administrative support for the Risk And Insurance Department, inclusive of:
• Processing mail and invoice payments
• Customer service support as required
• Other duties as required.

$67k - $82k

Qualifications

Requirements Include:

• Minimum three (2-5) years relevant experience, ideally in a workers compensation claims management or risk management environment. Knowledge of insurance, claims, litigation handling and terminology preferred.
• Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint).
• Effective organizational, interpersonal and communication skills.
• Time management skills to prioritize multiple tasks to meet deadlines and coordinate flow of materials and correspondence in the department.
• Well-developed written and verbal communication skills.
• Dependable, attention to details and ability to follow/interpret procedures
• Degree related to Occupational Health Care, Loss Control Management or Risk Management (desired)
• This is a hybrid position with a requirement of working from our Warrenville office 1-2 days per week.

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.