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Returns Department Associate Jobs in Illinois (NOW HIRING)

As a commission associate in our home department , you are accountable for driving customer service ... General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to ...

Sales Associate

Belleville, IL · On-site

$13.50 - $18.50/hr

Department: Operations Title: Sales Associate Reports to: Store Management FLSA Status: Non-Exempt ... for returns, voids and checks Handles maintenance and housekeeping duties as assigned Provides ...

Sales Associate

Belleville, IL · On-site

$13.50 - $18.50/hr

Department: Operations Title: Sales Associate Reports to: Store Management FLSA Status: Non-Exempt ... for returns, voids and checks • Handles maintenance and housekeeping duties as assigned • ...

STORE/NIGHT LEAD CLERK

Harwood Heights, IL · On-site

$13.25 - $17.75/hr

Establish and maintain a safe and clean environment that encourages our customers to return. Direct ... Communicate company, department, and job specific information to associates. * Collaborate with ...

STORE/NIGHT LEAD CLERK

Chicago, IL · On-site

$14 - $18.50/hr

Establish and maintain a safe and clean environment that encourages our customers to return. Direct ... Communicate company, department, and job specific information to associates. * Collaborate with ...

Maintain appropriate forms pending return of material. * Inspect condition of returned material ... department supervisor/manager where necessary. * Maintain counter stock as needed. * May assist ...

Showing results 41-60

Returns Department Associate information

What are the most commonly searched types of Returns Department jobs in Illinois?

The most popular types of Returns Department jobs in Illinois are:

Infographic showing various Returns Department Associate job openings in Illinois as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.

Home Commission Associate

JCPenney

Springfield, IL • On-site

Full-time

Re-posted 28 days ago


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 684 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores


Job description

As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.
Primary Responsibilities:
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  • Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers.
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  • General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor-provided training and skill practice.
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  • Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a home commission associate will possess the following:
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  • Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
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  • Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
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  • Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.


What JCPenney employees say

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