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Returns Associate Jobs in Riverside, CA (NOW HIRING)

CarMax, Inc.

Supply Associate

Redlands, CA · On-site

$24.50/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

Carmax

Supply Associate

Redlands, CA · On-site

$24.50/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

Carmax

Supply Associate

Redlands, CA · On-site

$24.50/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

BoxLunch & Hot Topic

Sales Associate

Mission Viejo, CA · On-site

$15.25 - $20.75/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Withum

Gift & Estate Valuation Associate

Irvine, CA · On-site

$65K - $90K/yr

The Valuation Associate can be based out of any of our U.S. office locations (New York, NY ... Organizing and inputting tax return and financial statement data into proprietary Excel valuation ...

Withum

Gift & Estate Valuation Associate

Irvine, CA · On-site

$65K - $90K/yr

The Valuation Associate can be based out of any of our U.S. office locations (New York, NY ... Organizing and inputting tax return and financial statement data into proprietary Excel valuation ...

Hertz

Customer Service Sales Associate

Santa Ana, CA · On-site

$18/hr

Dollar/Thrifty Customer Service Sales Associate The Dollar/Thrifty Customer Service Sales Associate ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

The Legacy Lawyers

2027 Summer Associate

Irvine, CA

$2.9K/wk

For all successful rising 1L Summer Associates, they will receive offers to return as rising 2L Summer Associates the following year. At The Legacy Lawyers, we're more than just a law firm. We're a ...

New

Carmax

Supply Associate

Menifee, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Redlands, CA · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Menifee, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Wildomar, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Mission Viejo, CA · On-site

$15.25 - $20.75/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Supply Associate

Murrieta, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Redlands, CA · On-site

$21.28 - $29.67/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Murrieta, CA · On-site

$21.28/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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All JobsReturns Associate JobsReturns Associate Jobs in Riverside, CA

Returns Associate information

See Riverside, CA salary details

$11

$18

$22

How much do returns associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for returns associate in Riverside, CA is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $19.04 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Riverside, CA? The most popular types of Returns jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Returns Associate jobs? Cities near Riverside, CA with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,560 per year, or $18.1 per hour.

Supply Associate

CarMax, Inc.

Redlands, CA • On-site

$24.50/hr

Full-time

PTO

Posted 8 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 371 frontline employees who took The Breakroom Quiz

24th of 732 rated retailers

Job description

6217 - Redlands - 1125 New York Street, Redlands, California, 92374
CarMax, the way your career should be!
Position Overview
As a Supply Associate, you play a key role in supporting our service operations by ensuring technicians have the correct parts when they need them. You will manage inventory accuracy, process incoming shipments, and provide outstanding customer service to internal and external customers. This position is ideal for individuals who are detail-oriented, thrive in a fast-paced environment, and want to contribute to a best-in-class automotive experience.
Why CarMax
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Identify and provide the correct parts for customer vehicles
  • Receive, inspect, and process incoming parts shipments into inventory
  • Maintain inventory accuracy through cycle counts and proper stocking levels
  • Control supplies to minimize waste and improve efficiency
  • Allocate parts using CarMax internal systems for smooth workflow
  • Return incorrect or defective parts to vendors promptly
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications
  • Completion of Supply Associate Workstation Certifications and adherence to competency standards
  • Ability to read, interpret, and accurately record data
  • Intermediate computer skills, including spreadsheet proficiency
  • Strong collaboration skills to work effectively with associates and vendors
  • Ability to perform multiple tasks in a fast-paced environment
  • Physical capability to lift up to 50 lbs and stand or walk for extended periods
  • Effective verbal communication skills for customer and team interactions

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$24.50 - $24.50
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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