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Returns Associate Jobs in Elko, NV (NOW HIRING)

FERGUSON

Delivery Truck Driver - Non CDL

Elko, NV · On-site

Ferguson is a community of proud associates who operate with the shared purpose of building ... Pick up customer returns, validating product match for credit requests * Perform daily pre-trip and ...

SUPPLY.com

Delivery Truck Driver - Non CDL

Elko, NV

Ferguson is a community of proud associates who operate with the shared purpose of building ... Pick up customer returns, validating product match for credit requests * Perform daily pre-trip and ...

GameStop Inc

Retail Keyholder (Store 7802)

Elko, NV

$14.25 - $18.75/hr

Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 7802)

Elko, NV · On-site

$14.25 - $18.75/hr

Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

Smith's Food and Drug

Bakery/Deli Clerk

Elko, NV · On-site

Establish and maintain a safe and clean environment that encourages our customers to return. Assist ... Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

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Showing results 21-40

All JobsReturns Associate JobsReturns Associate Jobs in Elko, NV

Returns Associate information

See Elko, NV salary details

$10

$16

$21

How much do returns associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for returns associate in Elko, NV is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.64 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Elko, NV are hiring for Returns Associate jobs?

Cities near Elko, NV with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Elko, NV as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,735 per year, or $16.7 per hour.

Delivery Truck Driver - Non CDL

Ferguson Enterprises, LLC

Elko, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Ferguson Waterworks rating

9.2

Company rating: 9.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

18th of 428 rated retail wholesalers

Job description

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Would you like a truck driving career where you can be home daily with no nights or weekends? Join our team today!
The PERKS of working for Ferguson:
  • Competitive compensation
  • Safe Driver incentive
  • Hourly bonus potential
  • Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
  • 401(K) Retirement Savings Plan with company match
  • Paid time off (vacation, sick, personal, holiday, and parental leave)
  • Employee Assistance Programs
  • Associate discounts
  • Community involvement opportunities
  • Opportunities for growth and advancement both professionally and financially

Qualifications:
  • 1-3 years of commercial truck driving experience is strongly preferred
  • Must be at least 21 years of age
  • Must have a Valid Drivers license
  • Follow all DOT standards and regulations
  • Must currently have, acquire, and/or maintain a valid DOT Medical card in order to meet driver requirements.
  • Ability to lift items that weigh up to 50lbs
  • A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus
  • Strong communicator with a customer-focused approach
  • Able to navigate and operate basic technology, including iPads

Responsibilities:
  • Deliver materials to the customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material
  • Pick up customer returns, validating product match for credit requests
  • Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to supervisor
  • Follow and implement all company safety policies and procedures
  • Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging and stocking incoming material
  • Ability to work overtime as needed
  • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

*Pre-employment drug and background screening required*
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$16.39 - $24.58
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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