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Returns Associate Jobs in Dallas, TX (NOW HIRING)

Distribution Associate

Irving, TX · On-site

$15.50 - $20.75/hr

Customer return processing * Full case order selecting and replenishment processing * Order ... Associate Kiosks etc. * Ability to lift up to 80 lbs * Ability to follow simple directions (verbal ...

Dollar/Thrifty Customer Service Associate As a Dollar/Thrifty Customer Service Associate, you will ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Tax Associate

Princeton, TX · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Haltom City, TX · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Dallas, TX · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Prosper, TX · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Dallas, TX · On-site

$54K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Mesquite, TX · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Aubrey, TX · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Arlington, TX · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Lewisville, TX · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Richardson, TX · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Forney, TX · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Frisco, TX · On-site

$54K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Irving, TX · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Mesquite, TX · On-site

$55K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Arlington, TX · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Mansfield, TX · On-site

$52K - $69K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Plano, TX · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Showing results 21-40

Returns Associate information

See Dallas, TX salary details

$11

$17

$21

How much do returns associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for returns associate in Dallas, TX is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.08 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Dallas, TX?

The most popular types of Returns jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Returns Associate jobs?

Cities near Dallas, TX with the most Returns Associate job openings:

Infographic showing various Returns Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,614 per year, or $17.1 per hour.

Distribution Associate

Essendant

Irving, TX • On-site

$15.50 - $20.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 hours ago


Essendant rating

7.5

Company rating: 7.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

175th of 419 rated retail wholesalers


Job description

Company Description

At Essendant Inc., it is our intention to be the fastest and most convenient solution for workplace essentials. To do this, we need exceptionally talented, bright, innovative and driven employees. If you would like to be part of the team that helps unlock the potential of our customer-partners and those they serve, this is your chance to be involved. Essendant Inc. is a leading national wholesale distributor of workplace essentials, with consolidated net sales of $5.3 billion. Essendant stocks a broad assortment of over 160,000 products, including technology products, traditional office products, office furniture, janitorial and breakroom supplies, industrial supplies, and automotive aftermarket tools and equipment. 

At Essendant, we offer our employees a wide-range of Medical and Dental options, as well as Dependent Care Reimbursement Accounts and Flexible Spending Accounts. Work/life balance is encouraged and we support that with Paid Vacations/PTO and Paid Holidays. We promote growth by assisting with Tuition Reimbursement. Our employees' futures are important to us; therefore we offer a 401(k) plan, Life Insurance, AD&D and more.

                                                            WE ARE BEYOND ESSENTIAL

Essendant is an equal opportunity employer and will not discriminate on the basis of race, color, religion, sex, national origin, disability or protected veteran status.

Job Description

Distribution Associate 2 - Job Description



Primary Purpose



An advanced-level distribution role that requires frequent
material handling equipment use. This role utilizes cutting edge technology in
a fast paced environment to delight and create value for our customers by
moving our business products accurately and timely



Major Responsibilities




  • One or more of the following critical supply chain
    functions that assist in delivering product to our customers.

    • Inbound freight receiving

  • Full case receiving stocking

  • Customer return processing

  • Full case order selecting and replenishment processing

  • Order shipping and truck loading

  • Typically requires the use of Stock Pickers, Reach
    Trucks, Counter Balance Forklifts and Electric Pallet Jacks.

  • Ensure proper trailer docking procedures are followed;
    unload trailer, stage product and inspect pallets for quantity and
    damages; remove damaged product and validate all paperwork to the load
    (i.e., piece count, signatures, etc.); properly annotate discrepancies on
    freight bill or appropriate documents; utilize warehouse technology to
    verify and process freight and create receiving manifest and receipt
    tickets.

  • Place receipt tickets on correct item(s) on pallet;
    sort pallet between bulk and shelf items; transport pallet or cartons to
    appropriate zone or location; remove carton(s) from pallet, green rack or
    cart and place in designated warehouse location.

  • Print applicable Return Goods Report; obtain and enter
    return authorization number into warehouse technology and print and apply
    return ticket(s); inspect return item for quantity and quality assurance;
    clean, repackage and/or repair item (if necessary); complete necessary
    oral and written communication (i.e., order supplies; credit or return
    information); disposition item to appropriate location.

  • Obtain pick label(s) and locate appropriate items and
    quantities; place shipping/pick label on carton and prepare carton; follow
    packing slip process and apply to carton as necessary; place carton/bags
    on conveyor or rolling equipment for transport to appropriate staging
    location; stock "HOT Replenishments" as needed.

  • Review system and/or order to determine what is short
    or out at location and utilize warehouse technology to 'look up' alternate
    locations for item; if available obtain carton from bulk location or
    reaches from shelf location; document receipt transactions and follow
    warehouse technology procedures to process order.

  • Unload fulfilled carton/bags and stage for shipping on
    appropriate pallet; apply stretch wrap to completed pallets; write
    appropriate information on pallet placard or shrink wrap; stage pallets
    and load truck; secure and stabilize cartons and pallets throughout the
    loading process.

  • Maintain
    a clean and safe work environment following all policies and procedures

  • Active
    participant in our Lean Continuous Improvement culture and process.

  • Understand
    and demonstrate Essendant's Core Values.

  • Performs other duties as assigned.






Warehouse/Distribution-related experience helpful.



Material handling experience helpful.





Qualifications

Skills/Knowledge Required




  • Highly dependable individual demonstrating key USI
    Values including Teamwork, Integrity, Honesty and Accountability.

  • Ability to perform all required tasks within the scope
    of Distribution 2 to the level of established productivity required and in
    keeping with applicable Standard Operating Procedures, rules, established
    processes and Quality guidelines.

  • Ability to operate equipment in a safe and controlled
    manner, i.e., box erector, tape machine, Taylor Dunn, pallet jack and
    walkie-rider.

  • Ability to leverage appropriate technology in an
    effective manner in performance of the function, i.e., pick-to-voice,
    computer, scanner, Associate Kiosks etc.

  • Ability to lift up to 80 lbs

  • Ability to follow simple directions (verbal and
    written) in English.

  • Ability to perform basic math.



Education and Experience



High School diploma or GED equivalent preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.


What Essendant employees say

Pay

Benefits

Hours and flexibility

Workplace

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