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Returns Associate Jobs in Cleveland, OH (NOW HIRING)

Stock Associate

Cleveland, OH · On-site

$16.50/hr

Advertised Compensation: $16.50 an hour This Stock Associate Job Is for You, If You Enjoy ... Counts and completes all appropriate paperwork for merchandise returns to vendors * Receives ...

Warehouse Associate

Cleveland, OH · On-site

$15.50 - $18.50/hr

The Warehouse Associate is charged with the responsibility of shipping, receiving and storage of ... Maintains all reporting concerning parts returns to vendors. Stock Order Receiving: * Responsible ...

Tax Associate

Willoughby, OH · On-site

$54K - $72K/yr

Tax Associate Hantz Group is a Michigan-based financial company that works with individuals and ... In addition to completing tax analysis and preparing tax projections and returns you'll collaborate ...

Warehouse Associate

OH · On-site

$15.50 - $18.50/hr

The Warehouse Associate is charged with the responsibility of shipping, receiving and storage of ... Maintains all reporting concerning parts returns to vendors. Stock Order Receiving: * Responsible ...

Tax Associate

Solon, OH · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Strongsville, OH · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Mayfield Heights, OH · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Lorain, OH · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Lakewood, OH · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Euclid, OH · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Medina, OH · On-site

$52K - $69K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Maple Heights, OH · On-site

$55K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Elyria, OH · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Stow, OH · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Painesville, OH · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Cleveland, OH · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Richmond Heights, OH · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Streetsboro, OH · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Lyndhurst, OH · On-site

$56K - $75K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Tax Associate

Lakewood, OH · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Showing results 21-40

Returns Associate information

See Cleveland, OH salary details

$10

$16

$21

How much do returns associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for returns associate in Cleveland, OH is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.74 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Cleveland, OH are hiring for Returns Associate jobs?

Cities near Cleveland, OH with the most Returns Associate job openings:

Infographic showing various Returns Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,916 per year, or $16.8 per hour.

Stock Associate

Dufry

Cleveland, OH • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Opportunity, growth, and meaningful rewards! We offer:
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • *401(k) retirement plan
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.
Advertised Compensation: $16.50 an hour
This Stock Associate Job Is for You, If You Enjoy:
  • General stock duties such as picking orders, pricing product, ordering product, loading, and unloading trucks
  • Working at the Cleveland Hopkins Airport

Your Team is counting on you as a Stock Associate to:
  • Provide flexibility and open availability to work any shift, any day of the week, including weekends & holidays
  • Work a full-time schedule

Stock Associate Key Responsibilities:
  • Protects all company assets in the stock area including non-stock merchandise
  • Provides a safe and clean environment for stock personnel
  • Places stock orders as required
  • Counts and receives incoming merchandise; reports shortages/overages to management in a timely manner, before required deadlines
  • Counts and completes all appropriate paperwork for merchandise returns to vendors
  • Receives freight, loads, and unloads trucks
  • Provides ongoing stock replenishment to the sales floor
  • Isolates, sorts, and organizes all damaged and outdated products for subsequent supplier credits and returns
  • Organizes all merchandise for annual inventory
  • Assists in inventory and reconciliation of inventory variances
  • Notify management of out-of-stock merchandise
  • Assist in stocking of stores and backrooms
  • Assist in trash removal and recycling

Required Qualifications:
  • Attention to detail with a high degree of accuracy
  • Good time-management skills and problem-solving abilities
  • Ability to multi-task
  • Ability to lift 60lbs
  • Ability to work in environment exposed to the elements, both hot and cold
  • Ability to communicate effectively
  • Previous stockroom or warehouse experience

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").
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