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Returns Associate Jobs in Utah (NOW HIRING)

Carmax

Supply Associate

West Valley City, UT · On-site

$15.25 - $19.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Riverton, UT

$15.50 - $19.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

West Jordan, UT

$15 - $18.75/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory Associate

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Layton, UT · On-site

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

CarMax, Inc.

Inventory Associate

South Jordan, UT · On-site

$15.25 - $19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Sandy, UT · On-site

$13.25 - $18/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Inventory Associate

Sandy, UT

$15.25 - $19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Murray, UT · On-site

$13.25 - $17.75/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Inventory Associate

South Jordan, UT

$15.25 - $19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

South Jordan, UT

$15.25 - $19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory Associate

Riverton, UT

$15.50 - $19.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory Associate

West Valley City, UT

$15.25 - $19.25/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Sandy, UT

$15.25 - $19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Orem, UT · On-site

$12.25 - $16.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Hertz

Customer Service Associate

Salt Lake City, UT

$17/hr

Customer Service Associate As a Dollar/Thrifty Customer Service Associate, you will be interacting ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Service Associate

Salt Lake City, UT

$17/hr

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Shoe Station

Store Associate

Ogden, UT

$11/hr

Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

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All JobsReturns Associate JobsReturns Associate Jobs in Utah

Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities in Utah are hiring for Returns Associate jobs? Cities in Utah with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Utah as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution.
Supply Associate

Supply Associate

Carmax

West Valley City, UT • On-site

$15.25 - $19.25/hr

Full-time

Posted 24 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 367 frontline employees who took The Breakroom Quiz

26th of 716 rated retailers

Job description

7167 - Salt Lake City - 11213 S Jordan Gtwy, South Jordan, Utah, 84095CarMax, the way your career should be! 

Position Overview

As a Flow Inventory Associate, you’ll play a critical role in maintaining CarMax’s best-in-class vehicle inventory and customer experience. This position is ideal for individuals who enjoy working in a fast-paced, hands-on environment and take pride in accuracy and organization. You’ll handle vehicle receiving and shipping, lot maintenance, merchandising, and photo uploads, ensuring every car meets CarMax’s quality standards. Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency and trust our customers expect.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Maintain accurate inventory by following CarMax inventory processes.
  • Receive and secure vehicles shipped to CarMax and prepare title packets for transfers.
  • Perform lot maintenance and merchandising, ensuring display areas are clean and organized.
  • Prep vehicles for customer returns and loaners, including washing and vacuuming.
  • Execute photo station process for carmax.com listings.
  • Drive vehicles on and off the lot for repairs, storage, and auction support.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Valid driver’s license and ability to meet CarMax driving standards.
  • High school diploma or equivalent work experience preferred.
  • Ability to read, interpret, and accurately transcribe data for inventory records.
  • Completion of Inventory Associate workstation certifications and assigned trainings.
  • Ability to safely lift up to 50 lbs and work in both indoor and outdoor environments.
  • Flexible availability, including nights, weekends, and holidays.
  • Ability to stand or walk for extended periods in a fast-paced, high-energy environment.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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