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Returns Associate Jobs in Utah (NOW HIRING)

Burlington Stores

Cashier Associate - Part Time

Orem, UT · On-site

$14.50/hr

Process layaways, returns, and exchanges * Perform other tasks as assigned by manager from time-to ... Part-time associates, based on hours worked, may be eligible for Burlington's benefits package ...

Intuit

Seasonal Tax Associate - Local

Salt Lake City, UT

$56K - $75K/yr

You will leverage your tax expertise to provide full service tax return preparation, tax advice ... TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public ...

Carmax

Supply Associate

South Jordan, UT · On-site

$22.37 - $26.40/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

CarMax, Inc.

Supply Associate

South Jordan, UT · On-site

$22.37 - $26.40/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

Carmax

Supply Associate

South Jordan, UT · On-site

$22.37 - $26.40/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

BoxLunch & Hot Topic

Sales Associate

Sandy, UT · On-site

$13.25 - $18/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Layton, UT · On-site

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Supply Associate

West Jordan, UT · On-site

$19.43 - $27.09/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Orem, UT · On-site

$12.25 - $16.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Supply Associate

Sandy, UT · On-site

$19.43 - $27.09/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

BoxLunch & Hot Topic

Sales Associate

Murray, UT · On-site

$13.25 - $17.75/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Carmax

Supply Associate

Riverton, UT · On-site

$19.43 - $27.09/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Salt Lake City, UT · On-site

$19.43 - $27.09/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities in Utah are hiring for Returns Associate jobs? Cities in Utah with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Utah as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.
Cashier Associate - Part Time

Cashier Associate - Part Time

Burlington Stores

Orem, UT • On-site

$14.50/hr

Part-time

Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 927 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier ! Are you a people person with an outgoing and friendly demeanor? Can you think on your feet in a fast-paced and demanding environment? Do you enjoy the satisfaction of positively impacting someone's day? If so, this may be the right role for you!
Cashiers are the heart of Burlington's success! As the last person our customers interact with in stores, you're tasked with the great responsibility of creating a lasting and positive memory of their Burlington shopping experience. By always maintaining a positive and professional attitude, and working to deliver excellent customer service that addresses all the customer's needs while getting them through the check-out process quickly and easily, our cashiers are key in helping us provide a world-class shopping experience to our customers.
Responsibilities:
  • Deliver excellent customer service with a positive, professional attitude
  • Accurately and efficiently ring on register
  • Process layaways, returns, and exchanges
  • Perform other tasks as assigned by manager from time-to-time

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.50 per hour - $14.50 per hour
Location 00186 - Orem
Posting Number P1-1071938-5
Address 340 E. University Parkway
Zip Code 84058
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.50 - $14.50 per hour

What Burlington employees say

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Workplace

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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