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Returns Associate Jobs in Utah (NOW HIRING)

Bass Pro Shops

Part Time Customer Care Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Carmax

Supply Associate

South Jordan, UT · On-site

$15.25 - $19/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

Carmax

Supply Associate

South Jordan, UT

$15.25 - $19/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

CarMax, Inc.

Supply Associate

South Jordan, UT · On-site

$15.25 - $19/hr

Return incorrect or defective parts to vendors promptly * Follow CarMax Environmental, Health and ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

Burlington Stores

Cashier Associate - Part Time

Orem, UT · On-site

$14.50/hr

Process layaways, returns, and exchanges * Perform other tasks as assigned by manager from time-to ... Part-time associates, based on hours worked, may be eligible for Burlington's benefits package ...

Burlington Stores

Cashier Associate - Part Time

Orem, UT · On-site

$14.50/hr

Process layaways, returns, and exchanges * Perform other tasks as assigned by manager from time-to ... Part-time associates, based on hours worked, may be eligible for Burlington's benefits package ...

Intuit

Seasonal Tax Associate - Local

Salt Lake City, UT · On-site

$56K - $75K/yr

You will leverage your tax expertise to provide full service tax return preparation, tax advice ... TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public ...

Hire Velocity, LLC

Supply Associate - SLC

South Jordan, UT · On-site

$15.25 - $19/hr

Return incorrect or defective parts to vendors promptly * Follow Environmental, Health and Safety ... Completion of Supply Associate Workstation Certifications and adherence to competency standards

Carmax

Inventory Associate

West Jordan, UT

$15 - $18.75/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Inventory Associate

South Jordan, UT · On-site

$15.25 - $19/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities in Utah are hiring for Returns Associate jobs? Cities in Utah with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Utah as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution.
Retail Sales Associate (St. George, UT)

Retail Sales Associate (St. George, UT)

Staples

Saint George, UT • On-site

$13.30/hr

Other

Dental, Vision, Retirement, PTO

Posted yesterday

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 619 frontline employees who took The Breakroom Quiz

425th of 715 rated retailers

Job description

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance
  • And many more benefits
  • Compensation based on qualifications and experience

Help both your customers and your store win.
  • Multitask on cashier, sales, and merchandising responsibilities
  • Respond quickly and resourcefully to customer requests and concerns
  • Create a positive, inviting environment for customers
  • Understand and use basic selling skills to engage and present solutions
  • Handle returns and online pick-ups
  • Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Must be able to and want to engage with customers and understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
  • Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.

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