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Retails Associate Jobs in Washington, DC (NOW HIRING)

Retail Associate

Fairfax, VA

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Sterling, VA

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Kingstowne, VA

$14.75 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Washington, DC ยท On-site

$16.75 - $19.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Clinton, MD ยท On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Silver Spring, MD ยท On-site

$15.75 - $18.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Rockville, MD

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Upper Marlboro, MD

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Laurel, MD ยท On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Burke, VA

$15.25 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Manassas, VA

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Oxon Hill, MD ยท On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Woodbridge, VA ยท On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Montgomery Village, MD ยท On-site

$16 - $18.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Halethorpe, MD ยท On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Columbia, MD

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Fairfax, VA ยท On-site

$15.50 - $18/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Glen Burnie, MD ยท On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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Showing results 1-20

Retails Associate information

What is the difference between Retails Associate vs Cashier?

AspectRetails AssociateCashier
Primary RoleAssist customers, stock shelves, and maintain store displaysHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, attention to detail
Work EnvironmentRetail store, customer-facingRetail store, checkout area
Common CertificationsNone typically requiredCash handling certification optional

While both roles work in retail environments, a Retails Associate provides broader customer service and store support, whereas a Cashier primarily focuses on processing transactions at the checkout. Many retail jobs combine these duties, but understanding the distinction helps in job searches and career planning.

What are the key skills and qualifications needed to thrive as a Retail Associate, and why are they important?

To thrive as a Retail Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is important. Excellent communication, patience, and adaptability help you effectively interact with diverse customers and handle challenging situations. These skills ensure efficient store operations, satisfied customers, and a positive shopping experience that drives sales.

What are Retail Associates?

Retail Associates are frontline employees who assist customers in stores, help them find products, answer questions, and process sales transactions. They are responsible for maintaining store appearance, stocking shelves, and ensuring a positive shopping experience for customers. Retail Associates may also handle returns, resolve customer complaints, and provide product recommendations. Their role is essential for delivering excellent customer service and supporting the overall operations of a retail store.

What are some common challenges Retail Associates face during busy shopping seasons, and how can they effectively manage them?

During peak shopping periods like holidays and sales events, Retail Associates often experience higher customer volumes, longer shifts, and increased pressure to restock shelves quickly. Managing these challenges involves maintaining a positive attitude, efficiently prioritizing tasks, and communicating clearly with team members. Proactively assisting customers and staying organized on the sales floor can help Retail Associates deliver great service, even during hectic times. Teamwork and adaptability are key to overcoming these busy periods successfully.

Retail Associate - Customer Service

GOODWILL IND OF THE CHESAPEAKE INC

Glen Burnie, MD โ€ข On-site

$16/hr

Full-time

Posted 28 days ago


Job description

Retail Associate -Customer Service

Glen Burnie Retail Store

Full Time $16.00/hourly

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.

This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.

What Youโ€™ll Do

  • Greet and assist customers and donors in a professional, friendly manner
  • Help donors unload items, issue donation receipts, and maintain accurate records
  • Support merchandise production by sorting, pricing, and tagging goods
  • Stock and maintain organized sales floor and backroom areas
  • Operate a cash register and POS system accurately
  • Assist with daily opening, closing, and recovery tasks
  • Support fundraising initiatives and uphold Goodwillโ€™s mission
  • Follow safety, cleanliness, and housekeeping standards

Schedule & Availability

  • Full Time hours
  • Weekend availability (Saturday and Sunday) is required
  • Ability to work flexible shifts, including evenings and holidays
  • Reliable transportation required for each scheduled shift

What Weโ€™re Looking For

  • High school diploma or equivalent preferred
  • Customer service, retail, or material handling experience preferred
  • Ability to follow instructions and work with frequent interruptions
  • Strong communication and teamwork skills
  • Dependable, adaptable, and service-oriented

Additional Role Details

  • Some locations may require forklift operation (certification provided if needed within 30 days of hire)
  • Must be able to read clothing tags and labels in English

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Work at Goodwill?

Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE, including Disability/Vets

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