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Retail Technology Associate Jobs in Maple Grove, MN

Athleta

Retail Sales Associate - Southdale

Edina, MN

$16.45 - $17/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

Gap

Retail Sales Associate - Arbor Lakes

Maple Grove, MN

$12.70 - $15.50/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

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All JobsRetail Technology Associate JobsRetail Technology Associate Jobs in Maple Grove, MN

Retail Technology Associate information

See Maple Grove, MN salary details

$10

$18

$39

How much do retail technology associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for retail technology associate in Maple Grove, MN is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $17.74 per hour, depending on experience, location, and employer.

What is a retail technology associate?

Retail Technology Associates are professionals who support and maintain the technology systems used in retail environments. They help ensure that point-of-sale (POS) systems, inventory management software, and other digital tools operate smoothly so that retail operations run efficiently. Their responsibilities may include troubleshooting technical issues, training staff on new technologies, and collaborating with vendors to implement upgrades. Retail Technology Associates play a key role in enhancing the customer experience by keeping retail technology up-to-date and functional.

What are the key skills and qualifications needed to thrive as a retail technology associate?

To thrive as a Retail Technology Associate, you need a solid understanding of retail operations, point-of-sale (POS) systems, and troubleshooting, typically supported by a relevant associate degree or equivalent experience. Familiarity with POS software, inventory management systems, and basic IT support tools is commonly required. Strong customer service, problem-solving skills, and effective communication help you efficiently address user issues and collaborate with store teams. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

How does a retail technology associate typically collaborate with store staff and IT teams to implement new technologies?

Retail Technology Associates play a key role in bridging the gap between technical teams and store personnel. They often work closely with store managers and frontline staff to assess technology needs, provide training on new systems like POS or inventory software, and troubleshoot issues as they arise. Additionally, they coordinate with IT departments to ensure smooth rollouts and ongoing support for hardware and software solutions. This collaborative approach helps ensure that technological upgrades are both effective and user-friendly for retail operations.

What is the difference between Retail Technology Associate vs Retail Sales Associate?

AspectRetail Technology AssociateRetail Sales Associate
Primary FocusImplementing and maintaining retail technology systemsAssisting customers and selling products
Required SkillsTechnical knowledge, troubleshooting, software proficiencyCustomer service, communication, product knowledge
Work EnvironmentRetail stores, tech support settingsRetail stores, customer-facing roles
Common CertificationsIT certifications, retail technology trainingSales and customer service certifications

The Retail Technology Associate primarily focuses on supporting retail technology systems, while the Retail Sales Associate concentrates on customer service and sales. Both roles are essential in retail environments but differ in technical versus customer-facing responsibilities.

What cities near Maple Grove, MN are hiring for Retail Technology Associate jobs?

Cities near Maple Grove, MN with the most Retail Technology Associate job openings:

Retail Technology Associate jobs near you

DESKTOP SUPPORT TECHNICIAN

RETAIL TECH INC

Chanhassen, MN

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Summary:  The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and software support, inventory management, network troubleshooting, and user account management.  The candidate should display a high level of communication, professionalism, and desire to contribute to the growing technical demands of Retail Tech.

Pay: $18 - 24.00 per hour

Essential Job Duties

  1. Provide support to office and remote users while educating them in non-technical terms.
  2. Troubleshoot hardware, software and network issues.
  3. Repair, upgrade, and install workstations, phones, monitors, etc.
  4. Create and manage user accounts for all required applications and systems.
  5. Write configuration and knowledge documents to build on standard processes and procedures.
  6. Manage all inventory.
  7. Report daily or weekly to the IT Manager with task and project updates, as needed.
  8. Communicate effectively with end users and other management.
  9. Participate in meetings for technology planning, updates, etc.
  10. With roughly 200+ end users across the country, the role requires limited travel to remote offices nearby, as well as in-office and remote-based support.
  11. Responsible for upholding and complying with information and information systems security policies and procedures, as defined by the manager of technology and security.
  12. Other duties as assigned.

Competencies:

  • Technical Skills
    • Advanced knowledge of Windows operating systems, including administration and troubleshooting
    • Intermediate level understanding of iOS and MacOS devices
    • Basic understanding of Linux distributions and using the terminal interface
    • Working knowledge of network devices, protocols, and services
    • Advanced knowledge of Office 365 services and applications
    • Working knowledge of computer repair and maintenance
    • Ability to type at least 50 wpm
  • Critical thinker
  • Organized
  • Excellent verbal and written communication
  • Personable and professional
  • Ability to teach end users in non-technical terms
  • Ability to manage tasks by priority and time constraints
  • Interested in details and processes
  • Tends to take notes and ask questions, displaying active engagement

Education and Experience:

  • At least 2 years of related technical experience or Associate degree in technology related studies.
  • At least an Associate degree in technology-related studies
  • Valid driver's license and dependable transportation

Supervisory Accountability: The position has no supervisory responsibilities.

Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job). The position is about 50/50 sitting and walking. The employee is frequently required to sit for long periods of time and work on a computer. Must be able to lift up to 20 lbs. at a time.

Work Environment: This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets.

Position Type and Expected Hours of Work: This is a full-time position. Normal business hours are Monday through Friday from 8 am - 5 pm. Additional time may be needed during evening and week-end hours to support business initiatives.

Travel: No travel is expected for this position.

Benefits: Eligible employees can elect a full line of benefits including Medical and Dental Insurance through BC/BS (100% of the employee rate and 50% of dependent rate paid by the company), company paid Long Term Disability and Life Insurance, Voluntary Vision and Short Term Disability Insurance, PTO, Holiday Pay, and a generous 401K plan.

Retail Tech INC. IS AN EQUAL OPPORTUNITY EMPLOYER

and participates in E-Verify upon employment

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