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Retail Technology Associate Jobs in Durham, NC (NOW HIRING)

Big Lots

Retail Store IT Systems Lead

Henderson, NC · On-site

Associates degree in Information Systems, Business, or a related field (or equivalent experience). * 3+ years of experience in retail systems or IT operations, including vendor and project management.

Lowe's

Seasonal Retail Sales Associate

Raleigh, NC · On-site

$14.50 - $16.75/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Chapel Hill, NC · On-site

$12.75 - $14.75/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Durham, NC · On-site

$14.50 - $16.75/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Knightdale, NC · On-site

$13.50 - $15.50/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Apex, NC · On-site

$11.50 - $13.25/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Burlington, NC · On-site

$12.50 - $14.50/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Roxboro, NC · On-site

$13.25 - $15.25/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Garner, NC · On-site

$13.25 - $15.50/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Lowe's

Seasonal Retail Sales Associate

Mebane, NC · On-site

$13 - $15/hr

Listens to and responds knowledgeably and promptly to customer and associate questions by taking ... Less than 1 Year Experience using common retail technology, such as smart phones and tablets * Less ...

Athleta

Retail Sales Associate - Fenton

Cary, NC

$14.75 - $17/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

New

Old Navy

Retail Sales Associate - Mebane Tanger

Mebane, NC

$13 - $15/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

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All JobsRetail Technology Associate JobsRetail Technology Associate Jobs in Durham, NC

Retail Technology Associate information

See Durham, NC salary details

$9

$17

$37

How much do retail technology associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for retail technology associate in Durham, NC is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.73 per hour, depending on experience, location, and employer.

What is a retail technology associate?

Retail Technology Associates are professionals who support and maintain the technology systems used in retail environments. They help ensure that point-of-sale (POS) systems, inventory management software, and other digital tools operate smoothly so that retail operations run efficiently. Their responsibilities may include troubleshooting technical issues, training staff on new technologies, and collaborating with vendors to implement upgrades. Retail Technology Associates play a key role in enhancing the customer experience by keeping retail technology up-to-date and functional.

What are the key skills and qualifications needed to thrive as a retail technology associate?

To thrive as a Retail Technology Associate, you need a solid understanding of retail operations, point-of-sale (POS) systems, and troubleshooting, typically supported by a relevant associate degree or equivalent experience. Familiarity with POS software, inventory management systems, and basic IT support tools is commonly required. Strong customer service, problem-solving skills, and effective communication help you efficiently address user issues and collaborate with store teams. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

How does a retail technology associate typically collaborate with store staff and IT teams to implement new technologies?

Retail Technology Associates play a key role in bridging the gap between technical teams and store personnel. They often work closely with store managers and frontline staff to assess technology needs, provide training on new systems like POS or inventory software, and troubleshoot issues as they arise. Additionally, they coordinate with IT departments to ensure smooth rollouts and ongoing support for hardware and software solutions. This collaborative approach helps ensure that technological upgrades are both effective and user-friendly for retail operations.

What is the difference between Retail Technology Associate vs Retail Sales Associate?

AspectRetail Technology AssociateRetail Sales Associate
Primary FocusImplementing and maintaining retail technology systemsAssisting customers and selling products
Required SkillsTechnical knowledge, troubleshooting, software proficiencyCustomer service, communication, product knowledge
Work EnvironmentRetail stores, tech support settingsRetail stores, customer-facing roles
Common CertificationsIT certifications, retail technology trainingSales and customer service certifications

The Retail Technology Associate primarily focuses on supporting retail technology systems, while the Retail Sales Associate concentrates on customer service and sales. Both roles are essential in retail environments but differ in technical versus customer-facing responsibilities.

What cities near Durham, NC are hiring for Retail Technology Associate jobs?

Cities near Durham, NC with the most Retail Technology Associate job openings:

Retail Technology Associate jobs near you
Infographic showing various Retail Technology Associate job openings in Durham, NC as of August 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,042 per year, or $17.8 per hour.

Retail Store IT Systems Lead

Variety Stores LLC

Henderson, NC

Full-time

Re-posted 4 days ago

Job description

Job Title: Retail Store Systems Lead
Department: Retail Technology / Store Operations
Reports To: Director of Store Systems
Location: On-Site
Employment Type: Full-Time

Position Summary:

The Retail Store Systems Lead is responsible for the end-to-end support and performance of store technology systems across all retail locations. This includes managing relationships with the POS vendor, ensuring PCI compliance, maintaining POS depot hardware, and overseeing system implementation for store openings, closings, and special projects. The role plays a key part in aligning technology initiatives with operational excellence and compliance requirements in a fast-paced retail environment.

Key Responsibilities:

POS Vendor Management

  • Serve as the primary point of contact for the POS software/hardware vendor.
  • Manage vendor SLAs, support escalations, updates, and performance reviews.
  • Coordinate system upgrades, feature deployments, and bug fixes with vendor teams.

PCI Compliance & Security

  • Ensure all store systems are compliant with PCI DSS requirements.
  • Coordinate with InfoSec and compliance teams on audits, remediation plans, and data protection protocols.
  • Maintain documentation and participate in regular reviews of security practices across store environments.

POS Depot & Hardware Maintenance

  • Oversee inventory, repair, and lifecycle management of POS hardware across all locations.
  • Manage depot processes including RMA handling, staging, and shipping of equipment.
  • Coordinate hardware refreshes and replacements in collaboration with field teams.

New Store Openings & Closures

  • Lead the technical planning and execution of store technology deployments for new locations.
  • Coordinate timelines and system installations across construction, operations, and IT teams.
  • Ensure proper decommissioning, data sanitation, and asset recovery for closing stores.

Project Management

  • Lead cross-functional technology projects including hardware/software rollouts, infrastructure upgrades, and system enhancements.
  • Develop and maintain project plans, communicate milestones, and manage risks.
  • Document procedures and provide post-project analysis to identify improvements.

Qualifications:

  • Associates degree in Information Systems, Business, or a related field (or equivalent experience).
  • 3+ years of experience in retail systems or IT operations, including vendor and project management.
  • Strong knowledge of POS systems (hardware and software), preferably NCR, Toshiba, or Oracle MICROS.
  • Solid understanding of PCI compliance and security best practices.
  • Experience coordinating cross-functional teams and managing timelines across departments.
  • Excellent communication, problem-solving, and organizational skills.

Preferred Skills:

  • Familiarity with service desk/ticketing platforms (e.g., ServiceNow, Jira, Happyfox).
  • Project Management certification (PMP, CAPM, or similar) is a plus.
  • Experience in retail technology deployments at scale (multi-unit, national footprint).
  • Understanding of networking basics, cabling, and low-voltage system planning.