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Retail Technology Associate Jobs in Alberta (NOW HIRING)

Overview Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable ... Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a ...

New

Retail Sales Associate, Banff

Calgary, AB · On-site

CA$17 - CA$25/hr

Req Id: 430961 Join us as we embark on this new journey, blending the best in tech retail with ... As a Sales Associate, you'll be an expert in all things tech * Build a connection with customers to ...

Req Id: 430733 Join us as we embark on this new journey, blending the best in tech retail with ... As a Sales Associate, you'll be an expert in all things tech * Build a connection with customers to ...

Headquartered in Southern California, Skechers-the Comfort Technology Company-has spent over 30 ... As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ...

Assistant Manager

Edmonton, AB · On-site

CA$20.50/hr

Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations. Teamwork & Leadership * Serve as Manager ...

Be Seen First

Engage customers directly on the retail floor and share the benefits of our client's financial ... technology to maximize operational efficiency.

Be Seen First

Engage customers directly on the retail floor and share the benefits of our client's financial ... technology to maximize operational efficiency.

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Retail Technology Associate information

What are Retail Technology Associates?

Retail Technology Associates are professionals who support and maintain the technology systems used in retail environments. They help ensure that point-of-sale (POS) systems, inventory management software, and other digital tools operate smoothly so that retail operations run efficiently. Their responsibilities may include troubleshooting technical issues, training staff on new technologies, and collaborating with vendors to implement upgrades. Retail Technology Associates play a key role in enhancing the customer experience by keeping retail technology up-to-date and functional.

What are the key skills and qualifications needed to thrive as a Retail Technology Associate, and why are they important?

To thrive as a Retail Technology Associate, you need a solid understanding of retail operations, point-of-sale (POS) systems, and troubleshooting, typically supported by a relevant associate degree or equivalent experience. Familiarity with POS software, inventory management systems, and basic IT support tools is commonly required. Strong customer service, problem-solving skills, and effective communication help you efficiently address user issues and collaborate with store teams. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

How does a Retail Technology Associate typically collaborate with store staff and IT teams to implement new technologies?

Retail Technology Associates play a key role in bridging the gap between technical teams and store personnel. They often work closely with store managers and frontline staff to assess technology needs, provide training on new systems like POS or inventory software, and troubleshoot issues as they arise. Additionally, they coordinate with IT departments to ensure smooth rollouts and ongoing support for hardware and software solutions. This collaborative approach helps ensure that technological upgrades are both effective and user-friendly for retail operations.

What is the difference between Retail Technology Associate vs Retail Sales Associate?

AspectRetail Technology AssociateRetail Sales Associate
Primary FocusImplementing and maintaining retail technology systemsAssisting customers and selling products
Required SkillsTechnical knowledge, troubleshooting, software proficiencyCustomer service, communication, product knowledge
Work EnvironmentRetail stores, tech support settingsRetail stores, customer-facing roles
Common CertificationsIT certifications, retail technology trainingSales and customer service certifications

The Retail Technology Associate primarily focuses on supporting retail technology systems, while the Retail Sales Associate concentrates on customer service and sales. Both roles are essential in retail environments but differ in technical versus customer-facing responsibilities.

What cities in Alberta are hiring for Retail Technology Associate jobs? Cities in Alberta with the most Retail Technology Associate job openings:

Retail Sales Associate

Canna Cabana

Red Deer, AB • On-site

Part-time

Posted 3 days ago

New


Job description

Overview

Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team at Red Deer Gaetz. Join us and become an important part of a company where the sky is the limit.Address: Red Deer Gaetz - Unit 130 6751 50 Avenue  Red Deer Gaetz, Red Deer, Alberta T4N 4C9 Canada 

Responsibilities
  • Greet customers and discuss type, quality, and quantity of merchandise or services required
  • Maintain a high level of product and service knowledge
  • Replace used stock, rotate current stock, and ensure satisfactory inventory levels
  • Participate in merchandising and promotional activities for accessories.
  • Ensure store conditions are consistently upheld to established standards
  • Adapt communication style in order to deliver information effectively to a range of individuals
  • Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
  • Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
  • Take orders from customers and prepare products for purchase
  • Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
  • Assist with display of merchandise
  • Assist with inventory management
  • Ensure accuracy in all transactions, inventory, and procedures
  • Participate in all manner of store maintenance
  • Prepare merchandise for purchase
  • Work in partnership with management and other employees to maximize store sales and in-store presence
  • Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met
  • Available to work any shift depending on Store Operation
  • General housekeeping of store spaces (vacuum / sweep sales floor area, wipe down counters & glass display cabinets, etc.)
  • ID customers as required by Cannabis Retail Store Handbook
  • Abide by all company policies and procedures as directed by the Store/Assistant Managers
Qualifications
  • Must have valid SellSafe Certification
  • Post Secondary degree / diploma preferred
  • A valid First Aid certification is considered an asset
  • Ability to work any shift based on business needs, Monday to Sunday
  • Ability to work nights, holidays and weekends and different locations
  • Experience in sales and customer service preferred
  • Excellent written and verbal communication skills
  • Team player mentality
  • Ability to compute basic mathematical problems
  • Attention to detail
  • Passion and excitement for cannabis and all of its derivatives
  • Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advise

Job Types: Part-time, Permanent

Why You Should Apply:

  • The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -

SellSafe Cannabis Staff Training | AGLC

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

  • Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
  • Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
  • Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
  • E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada's Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail's Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don't miss the High Tide profile pages on SEDAR+ and EDGAR.

Employment Type: PART_TIME