Retail Td Jobs (NOW HIRING)

Work Location: King of Prussia, Pennsylvania, United States of America

Hours: 40

Pay Details: $175,000 - $210,000 USD

Line of Business: Personal & Commercial Banking

Job Description

This role contributes to TD Bank U.S.'s overall strategic goals by leading the financial performance, client experience and operational efficiency of bank locations within a specific geographic area. This leadership role is accountable to drive consistent execution of behaviors and outcomes in Managers to achieve financial performance, client experience and operational efficiency. This role develops regional strategies to achieve business objectives and to maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

• Develops and executes regional-level strategies to meet sales and revenue targets.
• Drives the growth of deposits, loans, and other retail banking products.
• Identifies and capitalizes on regional opportunities to expand client base.
• Oversees and leads a network of diverse financial centers while monitoring and evaluating performance and growing talent, developing skills and capabilities to achieve career goals, leading by example in promoting company values and culture, supporting project/initiative success, and achieving business results.
• Leads a strong culture of integrity/risk framework within the region by ensuring stores are adhering to all banking regulations/internal policies to ensure optimal regional performance related to retail operations, loss, risk exposure, and controllable expenses.
• Supports ongoing development, long term business plan goals, operational integrity, and adherence to risk requirements and operational processes.
• Drives/influences a risk mindset while understanding and operating within the risk appetite for TD.
• Ensures compliance with regulatory and internal standards and fosters a culture of ethical behavior.
• Addresses areas of risk concern and non-adherence to policy/procedure with teams.
• Acts as an owner to address concerns, coach, and follows up to inspect remediation.
• Ensures a consistent, high-quality client experience across all locations, oversees the implementation of client-focused initiatives and programs, analyzes customer feedback and region/market trends to refine service delivery.
• Leads a region of consistent customer service behaviors to deliver TD's brand promise, making it easy to bank with TD when and how they want.

Depth & Scope

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and driving effective performance management, as required.

Develops and executes regional-level strategies to meet sales and revenue targets.

Drives the growth of deposits, loans, and other retail banking products.

Identifies and capitalizes on regional opportunities to expand client base.

Oversees and leads a network of diverse financial centers while monitoring and evaluating performance and growing talent, developing skills and capabilities to achieve career goals, leading by example in promoting company values and culture, supporting project/initiative success, and achieving business results.

Leads a strong culture of integrity/risk framework within the region by ensuring stores are adhering to all banking regulations/internal policies to ensure optimal regional performance related to retail operations, loss, risk exposure, and controllable expenses.

Supports ongoing development, long term business plan goals, operational integrity, and adherence to risk requirements and operational processes.

Drives/influences a risk mindset while understanding and operating within the risk appetite for TD.

Ensures compliance with regulatory and internal standards and fosters a culture of ethical behavior.

Addresses areas of risk concern and non-adherence to policy/procedure with teams.

Acts as an owner to address concerns, coach, and follows up to inspect remediation.

Ensures a consistent, high-quality client experience across all locations, oversees the implementation of client-focused initiatives and programs, analyzes customer feedback and region/market trends to refine service delivery.

Leads a region of consistent customer service behaviors to deliver TD's brand promise, making it easy to bank with TD when and how they want.

Education & Experience

• Undergraduate degree or equivalent experience
• 10+ years of relevant work experience in a retail banking, financial institution preferred
• 5+ years of management experience preferably in a retail banking environment with consumer lending experience preferred
• Previous sales and business development experience
• Exhibits strong leadership competencies, Client centricity, business acumen & judgement, delivery excellence, operational excellence, technology acumen, inclusive talent development and can make impact
• Strong understanding of financial center operations, policies, and procedures
• Proven ability to multi-task in a fast-paced sales environment
• Proven ability to negotiate, manage relationships and influence across business lines

Physical Requirements

• Never: 0%
• Occasional: 1-33%
• Frequent: 34-66%
• Continuous: 67-100%
• Domestic Travel – Occasional
• International Travel – Occasional
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment – Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Occasional
• Crawling – Occasional
• Climbing – Occasional
• Reaching overhead – Occasional
• Never Reaching forward – Occasional
• Pushing – Occasional
• Pulling – Occasional
• Twisting – Occasional
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

Colleague Development: If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific