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Retail Surveillance Jobs (NOW HIRING)

Rural King Supply

Surveillance Technician Lead

Mattoon, IL · On-site

$19.75 - $24.25/hr

Strong understanding of retail business practices. * Excellent negotiation and conflict resolution ... This position operates in a secure surveillance control room. * May require extended periods of ...

GardaWorld

Security Officer - Flex/Premier

Nicasio, CA

$21 - $30/hr

GardaWorld Security Services is Now Hiring a Retail Surveillance Security Officer! Ready to suit up as a Surveillance Security Officer? What matters most about a role like this is your sharp eye ...

Landry's, LLC.

Surveillance Operator - Swing

Biloxi, MS · On-site

$17.50/hr

Surveillance, Retail loss prevention, Security, Law enforcement, Risk Management. * Have or are able to obtain any gaming license that may be required * Must be at least 21 years of age What we offer ...

Landry's, LLC.

Surveillance Operator - Grave

Biloxi, MS · On-site

$17.50/hr

Surveillance, Retail loss prevention, Security, Law enforcement, Risk Management. * Have or are able to obtain any gaming license that may be required * Must be at least 21 years of age What we offer ...

Landry's, LLC.

Surveillance Operator - Day

Biloxi, MS · On-site

$17.50/hr

Surveillance, Retail loss prevention, Security, Law enforcement, Risk Management. * Have or are able to obtain any gaming license that may be required * Must be at least 21 years of age What we offer ...

GardaWorld

Security Officer - Flex/Premier

Nicasio, CA

$21 - $30/hr

GardaWorld Security Services is Now Hiring a Retail Surveillance Security Officer! Ready to suit up as a Surveillance Security Officer? What matters most about a role like this is your sharp eye ...

GardaWorld

Security Officer - Flex/Premier

Nicasio, CA

$21 - $30/hr

GardaWorld Security Services is Now Hiring a Retail Surveillance Security Officer! Ready to suit up as a Surveillance Security Officer? What matters most about a role like this is your sharp eye ...

GardaWorld

Security Officer - Flex/Premier

Nicasio, CA · On-site

$21 - $30/hr

GardaWorld Security Services is Now Hiring a Retail Surveillance Security Officer! Ready to suit up as a Surveillance Security Officer? What matters most about a role like this is your sharp eye ...

Landry's, LLC.

Surveillance Operator

Stateline, NV · On-site

$17.75 - $22.25/hr

Overview The Surveillance Operator monitors all gaming areas to ensure compliance with GCB ... Generous employee discounts on dining, retail, amusements, and hotels * Community volunteer ...

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Retail Surveillance information

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How much do retail surveillance jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for retail surveillance in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Surveillance professional, and why are they important?

To thrive as a Retail Surveillance professional, strong observational skills, attention to detail, and a background in loss prevention or security are essential, often supported by a high school diploma or equivalent. Familiarity with CCTV systems, video monitoring software, and incident reporting tools is typically expected. Discretion, integrity, and effective communication skills help individuals stand out when interacting with both staff and law enforcement. These abilities are crucial for preventing theft, ensuring customer and employee safety, and maintaining a secure retail environment.

How to become a surveillance specialist?

To become a surveillance specialist, candidates typically need a high school diploma or equivalent, with some roles requiring post-secondary education or specialized training in security or law enforcement. Relevant skills include attention to detail, knowledge of security systems and CCTV technology, and sometimes certification in security or surveillance operations. Gaining experience through security or law enforcement work can also be beneficial.

What is retail surveillance?

Retail surveillance involves monitoring store environments to prevent theft, ensure safety, and maintain security. It typically uses security cameras, alarm systems, and sometimes facial recognition technology, requiring surveillance skills and knowledge of security protocols. This role helps protect assets and reduce losses in retail settings.

What are some common challenges faced by professionals in retail surveillance, and how are they typically addressed?

Retail surveillance professionals often encounter challenges such as detecting sophisticated theft techniques, maintaining constant vigilance over large areas, and balancing customer privacy with security needs. These challenges are typically addressed by using advanced surveillance technology, collaborating closely with store management and law enforcement, and participating in ongoing training to stay updated on the latest loss prevention tactics. Building strong communication skills and remaining discreet are also essential for maintaining a safe environment without disrupting the shopping experience.

What are retail surveillance jobs?

Retail surveillance jobs involve monitoring retail environments to prevent theft, fraud, and other security threats. These roles often include observing security cameras, patrolling sales floors, investigating suspicious behavior, and working with law enforcement if incidents occur. Retail surveillance professionals help protect store assets, ensure customer and employee safety, and may also be responsible for documenting incidents and providing evidence when necessary.

What is the difference between Retail Surveillance vs Retail Loss Prevention Officer?

AspectRetail SurveillanceRetail Loss Prevention Officer
CertificationsSecurity or surveillance certifications often preferredLoss prevention certifications may be advantageous
Work EnvironmentMonitoring security cameras, surveillance systems in retail storesPatrolling stores, investigating theft, implementing prevention strategies
Employer & Industry UsageRetail stores, security firms, mallsRetail chains, department stores, supermarkets
Primary FocusMonitoring and observing store activity via surveillance systemsPreventing theft, apprehending shoplifters, reducing losses

Retail Surveillance primarily involves monitoring store activity through surveillance systems, focusing on observing and recording. Retail Loss Prevention Officers actively patrol stores, investigate theft incidents, and implement strategies to prevent loss. While both roles aim to reduce theft and improve security, Surveillance is more about monitoring, whereas Loss Prevention Officers engage directly with store staff and suspects to prevent theft.

What is the highest paid security guard job?

The highest paid security guard jobs are typically in executive protection or close protection roles, often involving high-profile clients or corporate executives. These positions may require specialized training, certifications, and experience, and can offer higher salaries compared to standard security guard roles, especially when working in high-risk or high-security environments.

What jobs pay 2000 a day?

Jobs in retail surveillance typically do not pay $2,000 a day; high-paying roles in security or executive positions may reach such earnings, often requiring specialized skills, certifications, or experience. Most roles paying this amount are in executive management, consulting, or specialized security fields, and may involve long hours or high responsibility.
What cities are hiring for Retail Surveillance jobs? Cities with the most Retail Surveillance job openings:
What states have the most Retail Surveillance jobs? States with the most job openings for Retail Surveillance jobs include:
Retail Surveillance jobs near you
Surveillance Technician Lead

Surveillance Technician Lead

Rural King Supply

Mattoon, IL • On-site

$19.75 - $24.25/hr

Full-time

Medical, Retirement

Posted 16 days ago

Rural King rating

5.1

Company rating: 5.1 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

578th of 714 rated retailers

Job description

About us

Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.

One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

Healthcare plans to support your needs

Virtual doctor visits

Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program

15% Associate Discount

Dave Ramsey's SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Company paid YMCA Family Membership

JOB SUMMARY

The Surveillance Technician Lead supports Rural King's Surveillance team by executing advanced surveillance operations, internal training, systems management, and supporting the supervision of the surveillance team. This position plays a critical role in identifying theft, policy violations, procedural inconsistencies, and monitoring team productivity. This role also serves as a liaison to law enforcement, internal departments, and store teams. A successful candidate will demonstrate strong analytical skills, a commitment to confidentiality, ability to lead without bias, and the ability to support a fast-paced retail environment.

JOB DUTIES AND ESSENTIAL FUNCTIONS

Surveillance & Monitoring

  • Watch Closed Circuit Television (CCTV) systems to identify theft, productivity issues, policy violations, and unsafe conditions.
  • Review video footage of significant events and provide concise summaries to management, legal partners, or law enforcement.
  • Assist associates with retrieving and reviewing video using camera systems.
  • Audit surveillance tools regularly to ensure camera functionality and compliance.

Ticket Management

  • Promptly and accurately work through assigned tickets with attention to response goals and deadlines.
  • Escalate complex or time-sensitive issues to the Surveillance Manager.
  • Monitor and assign the Surveillance Technician's ticket workflow when manager is not present.

Systems & Platform Support

  • Serve as the main point of contact with alarm company when manager is not present.
  • Maintain an updated alarm user listing for all store locations and assist associates in alarm access.
  • Input and track theft suspects in the case management platform; flag patterns and link related cases.
  • Maintain the law enforcement portal, identifying where online reports can be filed/updated as needed.
  • Ensure all Surveillance Technicians maintain up-to-date case logs with complete and accurate data.

Legal & Compliance

  • Support with the tracking and dissemination of subpoenas and legal documents in a timely manner.
  • Support legal partners by monitoring restitution timelines, escalating overdue items appropriately.

Training & Internal Support

  • Assist in training new Surveillance Technicians to ensure procedural consistency and operational readiness - adjusting shifts as needed to support this.
  • Support stores and customers with questions regarding store policies and loss prevention procedures.
  • Respond to requests from District Loss Prevention Specialists (DLPS) and store management in a timely and professional manner.

Financial Review & Awareness

  • Use specialized reports to audit financial transactions and identify discrepancies or suspicious activity.

Development & Culture

  • Actively participate in training sessions, workshops, webinars, and other professional development opportunities.
  • Demonstrate and promote Rural King's core values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned to support the Loss Prevention department and organizational goals.
  • Proficient with Microsoft Office Suite or related software.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
  • Strong organizational and multitasking skills, with the ability to manage ticket queues and prioritize assignments.
  • Experience training staff or mentoring within a team.
  • Strong understanding of retail business practices.
  • Excellent negotiation and conflict resolution skills.
  • Demonstrated ability to adapt in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Behavior must reflect integrity, professionalism, and confidentiality.

 

SUPERVISORY RESPONSIBILITIES

  • Yes

PHYSICAL REQUIREMENTS

  • Ability to maintain a seated or standing position for extended durations.
  • Capability to lift 15 pounds periodically.
  • Ability to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.
  • This position operates in a secure surveillance control room.
  • May require extended periods of sitting and monitoring video feeds.
  • Must always maintain confidentiality and a high level of integrity.

The pay range for this position is $18.00 - $20.00 per hour and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.

Employment Type: FULL_TIME

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