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Retail Support Associate Jobs in Virginia (NOW HIRING)

Stand Out for Good, Inc

Support Associate

Richmond, VA · On-site

$16.75 - $21.75/hr

... of the retail business. Primary Responsibilities * Welcome every guest with a smile, determine ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each ...

Tory Burch

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each ...

Stand Out For Good

Support Associate

Richmond, VA · On-site

$16.75 - $21.75/hr

... of the retail business. Primary Responsibilities * Welcome every guest with a smile, determine ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Ceal Consulting

Be Seen First

Entry Level Sales Support Associate

Chantilly, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

Ceal Consulting

Be Seen First

Entry Level Sales Support Associate

Chantilly, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

H Mart

Operation Support Associate

Fairfax, VA · On-site

$17.50 - $22.75/hr

Operation Support Coordinator (ArtBox) Responsibilities but not limited to: * Store Operations ... of experience in retail MD, store management, or character/variety stores * Business-level ...

H Mart

Operation Support Associate

Fairfax, VA · On-site

$17.50 - $22.50/hr

Operation Support Coordinator (ArtBox) Responsibilities but not limited to: * Store Operations ... of experience in retail MD, store management, or character/variety stores * Business-level ...

Home Depot

Store Support

Charlottesville, VA

$15 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Stafford, VA · On-site

$15.50 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsRetail Support Associate JobsRetail Support Associate Jobs in Virginia

Retail Support Associate information

See Virginia salary details

$13

$16

$19

How much do retail support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail support associate in Virginia is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What is a retail support associate and what do they do?

A retail support associate is a staff member who assists with daily store operations, including customer service, stocking shelves, processing transactions, and maintaining store cleanliness. They often use point-of-sale systems and need good communication skills to help ensure a positive shopping experience.

What is the difference between Retail Support Associate vs Retail Cashier?

AspectRetail Support AssociateRetail Cashier
Primary RoleAssists customers, stocks shelves, maintains store organizationProcesses transactions at checkout, handles cash and card payments
Required SkillsCustomer service, inventory management, communicationCash handling, basic math, customer service
Work EnvironmentSales floor, stockroom, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically requiredCash handling certification optional

The Retail Support Associate focuses on supporting store operations and assisting customers throughout the sales floor, while the Retail Cashier primarily handles transactions at the checkout. Both roles require strong customer service skills, but the Retail Support Associate has broader responsibilities related to store maintenance and support, whereas the Cashier specializes in payment processing.

What does a retail support associate do?

A retail support associate assists customers, maintains store cleanliness, stocks shelves, and processes transactions at the cash register. They often use point-of-sale systems and need good communication skills to provide excellent customer service in a retail environment.
What cities in Virginia are hiring for Retail Support Associate jobs? Cities in Virginia with the most Retail Support Associate job openings:
Infographic showing various Retail Support Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,955 per year, or $16.3 per hour.

Part-time Retail Support Specialist

Empire Marketing Strategies, Inc

Lynchburg, VA • On-site

$17 - $19/hr

Part-time

Retirement

Re-posted 14 days ago

Job description

Job Type
Part-time
Description
Now Hiring Part-Time Retail Support Specialist in Lynchburg, VA!
About Us: Empire Marketing Strategies has been a leader in delivering exceptional in-store execution for over 40 years, enhancing the customer experience in grocery retail. Operating in all 18 Kroger divisions across the U.S., we partner with some of the world's top brands to optimize their presence in over 2,500 store locations. Our team thrives on tackling diverse challenges in the fast-paced retail industry. We value dedication, talent, and a passion for excellence.
Why Join Us?
  • Flexible, M-F Work Schedule, 9 Holidays off
  • Earn a competitive salary plus 80% employer-covered benefits
  • Part-Time Associates: Eligible for our retirement program and access to mental health support resources
  • A dynamic work environment where you'll make a real impact.

Job Summary:
The Retail Support Specialist supports retail execution across an assigned territory by completing reset projects, maintaining shelf standards, and ensuring accurate product placement, pricing, and distribution. The position sets and services promotional displays, partners closely with store teams, and provides territory-wide support through reporting, communication, and occasional training. It also includes basic administrative duties and collaboration with the retail team to meet client, manufacturer, and retailer expectations.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
  • Retail Reset Projects
  • Shelf Maintenance
  • Promotional Display Maintenance
  • Retail Team Support
  • Other Administrative Duties
  • Physical Requirements

Core Functions:
Retail Reset Projects
  • Refresh merchandise on shelves following planogram guidelines
  • Verify pricing and retag items as needed
  • Communicate with store staff on inventory needs and project status
  • Document resets with live photos using a mobile device
  • Manage multiple reset projects across an assigned territory
  • Install new sales-floor fixtures and remove existing ones
  • Relocate excess merchandise as directed by store management

Shelf Maintenance
  • Rotate product as required by manufacturer for perishable merchandise and for merchandise requiring freshness checks.
  • Conduct regular checks of store shelf tags to ensure continued distribution and assist with reordering of product.
  • Ensure that all retail objectives and shelf standards are met and maintained in assigned territory.
  • Keep sections set to customer's schematic or stocking plan as is required or beneficial to manufacturer or clients.
  • Maintain 100% distribution of all manufacturer-client products approved by the Kroger family of companies or Planogram (POG) team.
  • Sell and service all principal accounts represented by Empire to ensure all the authorized items are on shelf and priced and tagged properly.

Promotional Display Maintenance
  • Set up displays of manufacturer or client brands while working within the guidelines of customer regulations and manufacturer/client display objectives.
  • Coordinate activities and cooperate with Operations regarding the execution of promotional programs, including reporting and future order requirements.
  • Execute point-of-sale material and Instant Redeemable Coupons to stores as required by the manufacturer or client and approved by the retailer.

Retail Team Support
  • May be asked to periodically backup the retail team with other duties including:
  • Maintain and update all territorial records.
  • Carefully review all sales reports to maintain awareness of progress toward assigned goals.
  • Maintain competitive awareness and promptly report all information through proper channels.
  • Report completely and on time using forms supplied and with the frequency requested.
  • Utilization of reporting tools such as PowerBI or Go Spot Check to report on specific goals and targets.
  • Establish and maintain rapport with all store personnel in assigned territories.
  • Perform training demonstrations for customer employees regarding proper preparation and/or display of product.

Other Administrative Duties
  • Timely communication requirements including email and telephone.
  • Maintain territory files and company owned office equipment.
  • Attend and participate in all scheduled company meetings.
  • Exercise expense control within guidelines.
  • Other duties as required.

Requirements
Education and Experience:
  • High school diploma or equivalent required.
  • Current Driver's License and clean Motor Vehicle Report required.
  • 1-2 years of CPG/grocery/retail industry related experience preferred.
  • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device.

Physical Requirements:
  • Ability to operate a motor vehicle and travel regularly between work sites.
  • Additional travel as needed, which may include overnight stays.
  • Prolonged periods of standing - 80% of the time.
  • Ability to change positions between sitting, squatting, standing and kneeling on a regular basis.
  • Regular lifting and moving up to 25-35 pounds from one location to another, sometimes several feet away from each other.
  • Occasional lifting and moving up to 40-60 pounds from one location to another, sometimes several feet away from each other.
  • Regular use of hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
  • Specific vision abilities required by this job include close vision and ability to see objects, information on computer screens, and/or view written information, from distances of 20-40 feet.

Tools and Equipment:
  • Regular operation of a personal motor vehicle to and from work sites.
  • Regular operation of manual pallet jacks and hand trucks on work sites.
  • MS Excel, Company iPhone and applications

Work Environment:
  • Duties are typically performed in a retail grocery store setting, which could include refrigerated or freezer environments.
  • Also required to be in outside facilities, including but not limited to, customer warehouses, kitchens, and manufacturer-client facilities, all of which require more safety precautions than a normal office environment.
  • Noise levels - typically moderate.

Required Skills/Abilities:
  • Ability to write clear and concise correspondence.
  • Ability to accurately exchange information.
  • Excellent interpersonal and customer service skills.
  • Ability to be able to operate autonomously, with strong personal drive for results.
  • Ability to effectively present information in one on one or group situations.
  • Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Salary Description
$17.00 - $19.00

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