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Retail Service Associate Jobs in Reston, VA (NOW HIRING)

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As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ... Prior retail/customer service experience preferred * Basic computer and typing skills * Fluent in ...

Be Seen First

As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ... Prior retail/customer service experience preferred * Basic computer and typing skills * Fluent in ...

Customer Service Associate

Hyattsville, MD · On-site

$14.50 - $20/hr

As a Customer Service Associate, you'll represent well-known brands at retail locations, promotional events, and community campaigns, providing exceptional service while helping customers learn more ...

Retail Customer Service Associate

Sterling, VA · On-site

$15.25 - $16.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

Retail Customer Service Associate

Leesburg, VA · On-site

$19.70 - $23.17/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

Retail Customer Service Associate

Vienna, VA · On-site

$15 - $16.50/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

Retail Customer Service Associate

Arlington, VA · On-site

$13.50 - $14.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

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Retail Service Associate information

See Reston, VA salary details

$11

$16

$19

How much do retail service associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail service associate in Reston, VA is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.50 per hour, depending on experience, location, and employer.

What is the difference between Retail Service Associate vs Cashier?

AspectRetail Service AssociateCashier
Primary RoleAssist customers, manage product inquiries, and support salesHandle transactions, scan items, and process payments
Required SkillsCustomer service, communication, product knowledgeCash handling, basic math, POS operation
Work EnvironmentRetail stores, customer-facing rolesCheckout counters, retail stores
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail, Retail Service Associates focus on assisting customers and supporting sales, whereas Cashiers primarily handle transactions at the checkout. Understanding these differences helps job seekers find the right position aligned with their skills and interests.

What does a retail service associate do?

A retail service associate assists customers by providing product information, processing transactions, and handling returns or exchanges. They maintain store cleanliness, stock shelves, and ensure a positive shopping experience, often using point-of-sale systems and customer service skills.

What cities near Reston, VA are hiring for Retail Service Associate jobs?

Cities near Reston, VA with the most Retail Service Associate job openings:

Infographic showing various Retail Service Associate job openings in Reston, VA as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,132 per year, or $16.4 per hour.

Retail Customer Service Associate

Herndon, VA • On-site

$14 - $16/hr

Full-time

Re-posted 12 hours ago

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Job description

Ready to start an amazing career?
The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated individuals to join our team. We are one of the leading UPS Store locations in Virginia and take pride in delivering top-notch service in a fast-paced, supportive environment.

As a Customer Service Associate, you’ll be the face of our store — helping customers with shipping, packaging, printing, mailbox services, and more. This is a great opportunity for someone who enjoys working with people, takes initiative, and thrives in a retail setting.

Key Responsibilities:

  • Provide outstanding customer service

  • Handle customer inquiries and complaints

  • Assist customers with shipping, packaging, and printing needs

  • Operate POS systems and handle cash and credit card transactions

  • Maintain a clean, organized, and professional work environment

  • Help with restocking supplies and keeping the store orderly

  • Troubleshoot and resolve product issues and concerns

Qualifications:

  • Prior retail/customer service experience preferred

  • Basic computer and typing skills

  • Fluent in English (bilingual in Spanish is a plus!)

  • Strong communication and interpersonal skills

  • Friendly, professional, and reliable work ethic

  • Ability to prioritize and multitask

  • Must be available to work on weekends

If you're a team player who takes pride in helping others and wants to grow with a successful, customer-focused business, we’d love to hear from you!