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Retail Security Jobs in Romeoville, IL (NOW HIRING)

Andy Frain Services

Retail Security Officer

Aurora, IL · On-site

$16.50/hr

Retail Security Guard (Full-Time) LOCATION: Chicago Premium Outlets - Aurora, IL PAY: $16.50/hour POSITION TYPE: Full-Time SCHEDULE: Two positions: 1) 12:00PM to 8:00PM 2) 4:00PM - 12:00AM OVERVIEW:

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Retail Security information

See Romeoville, IL salary details

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How much do retail security jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for retail security in Romeoville, IL is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $19.13 per hour, depending on experience, location, and employer.

What is a retail security officer?

Retail security jobs involve protecting retail stores, employees, and customers from theft, vandalism, and other criminal activities. Professionals in this role may monitor surveillance cameras, patrol sales floors, respond to incidents, and help enforce store policies. They also assist in loss prevention through both visible presence and covert surveillance. Their primary goal is to ensure a safe and secure shopping environment for everyone.

What skills and qualifications are needed to be a retail security officer?

To thrive as a Retail Security Officer, you need a solid understanding of loss prevention, surveillance, and basic law enforcement procedures, often supported by a high school diploma and sometimes security guard certification. Familiarity with CCTV systems, incident reporting software, and two-way radios is typically required. Excellent observation skills, strong communication, and the ability to remain calm under pressure are key soft skills that set top performers apart. These skills are crucial for deterring theft, ensuring customer and staff safety, and effectively handling security incidents in retail environments.

What are common challenges faced by retail security officers, and how can they be addressed?

Retail security professionals often encounter challenges such as preventing theft, managing crowd control during busy periods, and handling confrontational situations with customers or shoplifters. Addressing these challenges requires strong observational skills, clear communication, and the ability to remain calm under pressure. Many organizations provide ongoing training in conflict de-escalation and surveillance technology to help security staff stay prepared. Teamwork is also crucial, as retail security works closely with store management and local law enforcement to ensure a safe shopping environment.

What is the difference between Retail Security vs Loss Prevention Officer?

AspectRetail SecurityLoss Prevention Officer
CredentialsSecurity guard license, sometimes specialized trainingSecurity license, loss prevention certification often preferred
Work EnvironmentShopping malls, retail stores, supermarketsRetail stores, warehouses, distribution centers
Employer & IndustryRetail stores, security firmsRetail chains, department stores, specialty shops
Primary FocusDeterring theft, maintaining safetyPreventing theft, investigating shoplifting, reducing losses

Retail Security primarily focuses on maintaining safety and deterring theft through visible presence, while Loss Prevention Officers concentrate on preventing theft through investigation and analysis. Both roles often overlap but differ in their specific responsibilities and focus areas within the retail industry.

What do retail security officers do?

Retail security officers monitor store premises to prevent theft, ensure safety, and enforce store policies. They may conduct patrols, monitor surveillance cameras, assist customers, and respond to emergencies, often working with security tools and maintaining a visible presence to deter criminal activity.

What does retail security do?

Retail security involves monitoring stores to prevent theft, vandalism, and other criminal activities. Security personnel may patrol the premises, operate surveillance equipment, and assist with emergency situations to ensure a safe shopping environment.

What cities near Romeoville, IL are hiring for Retail Security jobs?

Cities near Romeoville, IL with the most Retail Security job openings:

Retail Security jobs near you
Infographic showing various Retail Security job openings in Romeoville, IL as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,685 per year, or $18.1 per hour.

Upscale Retail Security

Oak Brook, IL • On-site

Andy Frain Services
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Andy Frain Servicesexternal

$17.50/hr

Full-time

Posted 9 days ago

Job description

Retail Security Guard (Full-Time)
LOCATION:
Oakbrook Center - Oak Brook, IL
PAY:
$17.50/hour
POSITION TYPE:
Full-Time
SCHEDULE:
4:00PM - 10:00PM
OVERVIEW:
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS:
  • Weekly pay
  • Flexible scheduling
  • Employee discounts
  • Employee Assistance Program (confidential support resources)
  • Supportive work environment focused on well-being

KEY RESPONSIBILITIES:
Security & Patrol
  • Patrol assigned areas or maintain a fixed post to monitor activity
  • Control access points and manage pedestrian/vehicle traffic
  • Identify and report suspicious activity, incidents, or safety concerns
  • Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting
  • Monitor CCTV cameras and security systems
  • Complete daily activity logs, incident reports, and required documentation
  • Maintain awareness of surroundings at all times

Safety & Compliance
  • Follow all post orders, company policies, and safety procedures
  • Maintain knowledge of emergency response protocols
  • Inspect property for safety risks (fire hazards, equipment issues, etc.)
  • Support loss prevention and recommend safety improvements

Customer Service
  • Greet and assist customers, employees, and visitors in a professional manner
  • Provide directions and support as needed
  • Maintain a visible, approachable presence on-site

QUALIFICATIONS:
Required
  • Strong customer service and communication skills
  • Ability to stay alert and respond calmly in emergency situations
  • Reliable, punctual, and able to follow directions
  • Ability to write clear and accurate reports
  • Must present a professional appearance and demeanor
  • State Guard license is required

Preferred
  • Prior security or customer-facing experience
  • Familiarity with CCTV, alarms, or access control systems

Skills & Attributes
  • High level of attentiveness and situational awareness
  • Dependable and team-oriented
  • Able to multitask and work in a fast-paced environment
  • Strong work ethic with a sense of urgency

Work Expectations
  • Arrive on time in full uniform and ready to work
  • Stay engaged and proactive throughout your shift
  • Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.
Minimum Qualifications:
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
  • High School Diploma and/or equivalent (GED).
  • Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.
  • Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems.
  • State Guard license is required.

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