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Retail Sales Jobs in Decatur, GA (NOW HIRING)

The UPS Store #7297

Retail Sales Associate

Mcdonough, GA · On-site

$12 - $15/hr

Retail Sales Associate The Retail Sales Associate delivers world-class customer service to all retail customers by receiving, packing and processing packages for courier shipment and operating ...

The UPS Store #7297

Retail Sales Associate

Lovejoy, GA · On-site

$12 - $15/hr

Retail Sales Associate The Retail Sales Associate delivers world-class customer service to all retail customers by receiving, packing and processing packages for courier shipment and operating ...

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How much do retail sales jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail sales in Decatur, GA is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.20 per hour, depending on experience, location, and employer.

What Is Retail Sales?

The term “retail sales” is often used to refer to services offered in a retail store, such as department and grocery stores. Retail sales services include shopping assistance, where you assist customers by answering questions, providing correct clothing sizes, refilling out-of-stock shelves, and rearranging displays to put items back where they belong. There are cashier positions, which include duties such as interaction with customers, ringing up purchases, helping customers with coupons, and providing a friendly check-out experience. A customer service representative has responsibilities like providing answers to questions and solutions to concerns regarding products. In this position, you handle returns and complaints, process billing, provide additional information about items or services, and refer customers to supervisors when you’re unable to help.

What are the key skills and qualifications needed to thrive as a Retail Sales Associate, and why are they important?

To thrive as a Retail Sales Associate, you need strong customer service skills, product knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is typically required. Outstanding communication, active listening, and problem-solving abilities help you connect with customers and resolve issues efficiently. These skills ensure excellent customer experiences, drive sales, and support smooth store operations.

What are some common challenges faced by retail sales associates, and how can they be managed effectively?

Retail sales associates often encounter challenges such as managing high customer volumes during peak hours, addressing diverse customer needs, and meeting sales targets. To manage these effectively, associates benefit from strong communication and problem-solving skills, as well as teamwork with colleagues and supervisors. Many retailers offer on-the-job training and regular meetings to support employees in handling difficult situations and improving product knowledge, which helps in providing better customer service and achieving personal and team goals.

What jobs are considered retail sales?

Retail sales jobs include positions such as sales associate, cashier, cashier supervisor, stock clerk, and store manager. These roles typically involve customer service, sales transactions, inventory management, and operating point-of-sale systems in retail environments.

What is the difference between Retail Sales vs Cashier?

AspectRetail SalesCashier
Primary RoleAssist customers, promote products, and drive salesHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, sales techniques, product knowledgeBasic math, attention to detail, customer service
Work EnvironmentSales floor, retail stores, customer interactionCheckout counters, retail stores, customer interaction
Common CertificationsNone typically required, but sales or customer service training helpfulNone required

Retail Sales and Cashier roles both operate within retail environments and involve customer interaction. Retail Sales focuses on promoting products and increasing sales, requiring sales skills and product knowledge. Cashiers primarily handle transactions at the point of sale, emphasizing accuracy and customer service. While both roles are essential in retail, they differ in responsibilities and skill sets, with Retail Sales being more sales-oriented and Cashiers focusing on transaction processing.

More about Retail Sales jobs
What are the most commonly searched types of Retail Sales jobs in Decatur, GA? The most popular types of Retail Sales jobs in Decatur, GA are:
What are popular job titles related to Retail Sales jobs in Decatur, GA? For Retail Sales jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Retail Sales jobs in Decatur, GA look for? The top searched job categories for Retail Sales jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Retail Sales jobs? Cities near Decatur, GA with the most Retail Sales job openings:
Retail Sales jobs near you

Retail Sales Associate

The UPS Store #7297

Mcdonough, GA • On-site

$12 - $15/hr

Part-time

Posted 9 days ago

Job description

Retail Sales Associate

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving, packing and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

We are actively seeking individuals who are dedicated, driven, and obsessed with leading and providing exceptional service. At our company, we foster an environment that encourages personal and professional development, offering ample opportunities to learn, grow, and make a lasting impact. If you're passionate about challenging yourself, achieving excellence, and being part of a dynamic team, this is the perfect opportunity to thrive and advance your career. Join us and become an integral part of our journey towards success.

Company Description

The UPS Store is a locally owned franchise offering a range of products and services designed specifically to help and support small business owners in the local community. We're more than packing and shipping. We provide printing services, a real street address for mailboxes, package notification and even direct mail services (design, print, mail). We are committed to doing everything we can to help small businesses reach their goals.