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Retail Sales Associate Keyholder Jobs in Tennessee

EZCorp, Inc.

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Sales Associate

Smyrna, TN · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCorp, Inc.

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCorp, Inc.

Sales Retail Associate

Knoxville, TN · On-site

$13.75 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Sales Retail Associate

Knoxville, TN · On-site

$14.25 - $16.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

First Cash, Inc.

Retail Sales Associate - 2694

Athens, TN · On-site

$13 - $16/hr

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.55 per hour ON TOP OF YOUR HOURLY RATE. Perks and Benefits * Comprehensive Medical, Dental, Vision ...

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Retail Sales Associate Keyholder information

What is a retail sales associate keyholder?

Retail Sales Associate Keyholders are retail employees who not only assist customers and handle sales transactions but also have additional responsibilities, such as opening and closing the store, handling cash deposits, and overseeing store security in the absence of management. They often act as a shift leader or supervisor when managers are not present, ensuring that store operations run smoothly. Keyholders are trusted with store keys and alarm codes, and they may help train new staff or handle customer service issues that require a higher level of authority.

What additional responsibilities does a retail sales associate keyholder have compared to a standard sales associate?

As a Retail Sales Associate Keyholder, you not only assist customers and drive sales, but you also take on extra duties such as opening and closing the store, handling cash deposits, and securing the premises. You'll often be trusted to supervise the floor in the absence of management, address minor customer or staff issues, and ensure store policies are followed. This added responsibility can be a valuable stepping stone toward supervisory or management roles within retail.

What are the key skills and qualifications needed to thrive as a retail sales associate keyholder, and why are they important?

To thrive as a Retail Sales Associate Keyholder, you need strong customer service skills, basic sales knowledge, and experience in retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic security protocols is typically required. Leadership, reliability, and effective communication are standout soft skills for this position. These skills ensure smooth store operations, excellent customer experiences, and the ability to handle keyholder responsibilities like opening, closing, and supervising shifts.

What is the difference between Retail Sales Associate Keyholder vs Retail Sales Associate?

AspectRetail Sales AssociateRetail Sales Associate Keyholder
ResponsibilitiesAssist customers, stock shelves, process transactionsAll Retail Sales Associate duties plus opening/closing store, managing cash, supervising staff
CredentialsHigh school diploma often requiredSame as Retail Sales Associate, sometimes with additional training
Work EnvironmentRetail store, customer-facingRetail store, with added responsibilities for store operations
UsageCommonly searched for entry-level retail rolesOften searched by those seeking supervisory or leadership roles

The main difference between a Retail Sales Associate and a Retail Sales Associate Keyholder is the level of responsibility. The Keyholder typically has additional duties such as opening and closing the store, managing cash, and supervising staff, while both roles share similar credentials and work environments. The Keyholder position is ideal for those looking to take on more leadership within retail settings.

What cities in Tennessee are hiring for Retail Sales Associate Keyholder jobs?

Cities in Tennessee with the most Retail Sales Associate Keyholder job openings:

Retail Sales Associate Keyholder jobs near you
Infographic showing various Retail Sales Associate Keyholder job openings in Tennessee as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.

Retail Sales Associate

Nashville, TN • On-site

EZCorp, Inc.
Finance and Insurance • 5 - 10K employees
Learn more about EZCorp, Inc.external

$15 - $16/hr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

Job description

Address: 2915 Dickerson Pike Nashville, Tennessee 37207
Brand: Easy Pawn
Pay range is based on experience from $15.00/hr to $16.00/hr
We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.
Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!
  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
  • Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours - Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.
*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

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Benefits

Hours and flexibility

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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