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Retail Sale Associate Jobs in Springfield, MA (NOW HIRING)

Cumberland Farms, Inc.

Retail Sales Associate

Hadley, MA

$15.50 - $17.50/hr

As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth ...

Cumberland Farms, Inc.

Retail Sales Associate

Palmer, MA

$15.50 - $17.50/hr

As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth ...

Cumberland Farms, Inc.

Retail Sales Associate

Ludlow, MA

$15.50 - $17.50/hr

As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth ...

Cumberland Farms, Inc.

Retail Sales Associate

Agawam, MA

$15.50 - $17.50/hr

As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth ...

Cumberland Farms, Inc.

Retail Sales Associate

Ware, MA

$15.50 - $17.50/hr

As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth ...

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All JobsRetail Sale Associate JobsRetail Sale Associate Jobs in Springfield, MA

Retail Sale Associate information

See Springfield, MA salary details

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How much do retail sale associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for retail sale associate in Springfield, MA is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $16.54 per hour, depending on experience, location, and employer.

What are the duties of a retail sales associate?

A retail sales associate is responsible for assisting customers, answering questions about products, operating cash registers, and maintaining the cleanliness and organization of the sales area. They help ensure a positive shopping experience and may also stock shelves and process returns or exchanges.

Is retail sales a stressful job?

Retail sales associate jobs can be stressful due to customer interactions, meeting sales goals, and managing busy environments. The level of stress varies depending on the store's workload, management, and individual coping skills, but the role often requires strong communication and problem-solving abilities.

What is a sales associate in retail?

A sales associate in retail is an employee who assists customers, helps them find products, provides product information, and processes transactions at the checkout. They often maintain the sales floor, stock shelves, and ensure a positive shopping experience, requiring good communication and customer service skills.

What are the key skills and qualifications needed to thrive as a Retail Sales Associate, and why are they important?

To thrive as a Retail Sales Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Excellent communication, patience, and a positive attitude help associates build rapport with customers and handle challenging situations. These skills are vital for driving sales, maintaining customer satisfaction, and ensuring smooth store operations.

What is the difference between Retail Sale Associate vs Cashier?

AspectRetail Sale AssociateCashier
Primary RoleAssist customers, promote products, and drive salesHandle transactions and process payments
Work EnvironmentSales floor, assisting customersCheckout counters, register area
Required SkillsCustomer service, product knowledgeCash handling, basic math
Common CertificationsNone typically requiredNone typically required

While both roles involve customer interaction, a Retail Sale Associate focuses on sales, product assistance, and customer engagement, whereas a Cashier primarily handles transactions at the checkout. Retail Sale Associates often have broader responsibilities on the sales floor, making their role more dynamic in customer service and sales support.

How does a Retail Sales Associate typically collaborate with other team members to achieve sales goals?

Retail Sales Associates frequently work closely with their teammates—including other associates, supervisors, and store managers—to ensure that customer service is seamless and sales targets are met. Collaboration often involves sharing customer insights, restocking merchandise as a team, and coordinating on promotional events or sales floor coverage. Effective communication and teamwork are key, as associates often rely on each other to handle busy periods, resolve customer concerns, and maintain store appearance. This collaborative environment not only supports individual growth but also contributes to the overall success of the store.

What are Retail Sales Associates?

Retail Sales Associates are employees who work in stores or shops, assisting customers with their purchases and providing information about products. Their responsibilities often include greeting customers, answering questions, managing transactions at the cash register, restocking shelves, and maintaining a clean sales area. Retail Sales Associates play a crucial role in ensuring a positive shopping experience and often help drive sales through customer service and product recommendations.
What are popular job titles related to Retail Sale Associate jobs in Springfield, MA? For Retail Sale Associate jobs in Springfield, MA, the most frequently searched job titles are:
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What cities near Springfield, MA are hiring for Retail Sale Associate jobs? Cities near Springfield, MA with the most Retail Sale Associate job openings:
Retail Sale Associate jobs near you
Infographic showing various Retail Sale Associate job openings in Springfield, MA as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,475 per year, or $15.6 per hour.
Retail Sales Associate

Retail Sales Associate

Cumberland Farms, Inc.

East Windsor, CT

$16.94 - $18.94/hr

Other

Retirement

Posted 14 days ago

Cumberland Farms rating

4.9

Company rating: 4.9 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

32nd of 46 rated convenience stores

Job description

Are you a high energy, outgoing person who loves to help others and work as part of a team? Are you interested in starting a career in retail? Do you thrive in fast paced environments?

Then you may be the perfect addition to our team!

What We Offer:

  • Competitive Wages
  • Work today, get paid tomorrow through our earned wage access program*
  • 401K with Company Match
  • Team Member Discounts
  • Flexible Scheduling
  • Tuition Reimbursement
  • Employee Assistance Program
  • Additional benefits for FT team members

Retail Sales Associates provide an exceptional customer shopping experience by greeting our guests and keeping our stores in-stock, clean and organized. As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth opportunities? We operate 1500+ sites across the United States! 

Here are some of the tasks you will complete here:

  • We like to make sure all Guests are greeted with a warm welcome and a smile!  After all, we are known for delivering exceptional Customer Service!
  • Operating the cash register in an efficient manner
  • Ability to adjust to whatever's thrown your way, the environment here is fast paced (no 2 days are alike, that's what keeps it fun)
  • Brewing coffee, stocking shelves, coolers, and freezers
  • We love to keep a clean store.  We work as a team and do our part to maintain impeccable standards.

We take great pride in the important role we play in the communities we serve.  Our doors are always open to our guests, rain or shine and on weekends & holidays.  Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. 

If you have a passion for delivering exceptional Customer Service, then we'd love to meet you. The rest can be taught!

What Cumberland Farms employees say

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