Sr. PM, XL ROE
Bellevue, WA · On-site
... retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible ...
Bellevue, WA · On-site
... retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible ...
Bellevue, WA · On-site
... retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible ...
... retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible ...
... retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible ...
Federal Way, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Federal Way, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Federal Way, WA · On-site
$17.13 - $27.20/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Federal Way, WA · On-site
$17.13 - $27.20/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Tacoma, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Tacoma, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Federal Way, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Federal Way, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Puyallup, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
Puyallup, WA · On-site
$17.13 - $17.63/hr
Initiates and participates in store recovery as needed throughout the day * Maintains all ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...
$16.50 - $18.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$16.50 - $18.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.50 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.50 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17 - $19.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17 - $19.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$16.50 - $18.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$16.50 - $18.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Tukwila, WA · On-site
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Tukwila, WA · On-site
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.25 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.25 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Renton, WA · On-site
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Renton, WA · On-site
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.25 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.25 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.50 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.50 - $20/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Redmond, WA · On-site
$17 - $19.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Redmond, WA · On-site
$17 - $19.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Kent, WA · On-site
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Kent, WA · On-site
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$17.25 - $19.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Federal Way, WA · On-site
$17 - $19.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
Federal Way, WA · On-site
$17 - $19.50/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...
$10.81 - $11.53
0% of jobs
$11.53 - $12.24
1% of jobs
$12.24 - $12.96
1% of jobs
$12.96 - $13.67
2% of jobs
$13.67 - $14.39
5% of jobs
$14.39 - $15.10
9% of jobs
$15.32 is the 25th percentile. Wages below this are outliers.
$15.10 - $15.82
20% of jobs
The median wage is $16.21 / hr.
$15.82 - $16.53
20% of jobs
$17.14 is the 75th percentile. Wages above this are outliers.
$16.53 - $17.25
19% of jobs
$17.25 - $17.96
14% of jobs
$17.96 - $18.68
8% of jobs
$10
$16
$18
| Aspect | Retail Recovery Associate | Retail Stock Associate |
|---|---|---|
| Primary Role | Focuses on recovering sales, managing customer issues, and ensuring store recovery after disruptions | Handles inventory stocking, organizing shelves, and replenishing products |
| Work Environment | Customer-facing, often in sales floors or checkout areas | Backroom or stockroom, with some customer interaction |
| Credentials | Typically no formal certifications, but customer service experience preferred | Usually no formal credentials required, basic inventory knowledge helpful |
| Employer & Industry Usage | Common in retail stores, especially during recovery or customer service issues | Common in retail, grocery, and warehouse environments |
While both roles are vital in retail, the Retail Recovery Associate primarily focuses on customer service and store recovery efforts, whereas the Retail Stock Associate handles inventory management and stocking tasks. Understanding these differences helps job seekers target the right position based on their skills and interests.
For Retail Recovery Associate jobs in Des Moines, WA, the most frequently searched job titles are:
The top searched job categories for Retail Recovery Associate jobs in Des Moines, WA are:

7.4
Based on 7,120 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
At Amazon Worldwide Returns & ReCommerce, (WWR&R), we aspire to zero: zero cost of returns, zero waste, and zero defects.
We are an agile, innovative organization dedicated to "making zero happen" to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.
In this role, you will work closely with product managers, program managers, software developers, and operations stakeholders to improve the Customer Returns and ReCommerce tools
You will establish programs for our operations evaluation product suite to ensure the best associate and customer experience. You will be influential in forging cohesive business relationships between our product, operations, engineering, ops support and business retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible for identifying and driving short-term improvements through your team, while building strategies that support our Reverse Logistics building of the future.
Amazon is Earth's most customer-centric company and through WWR&R, the Earth is our customer too
Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Key job responsibilities
- Own evaluation tools suite based enhancements specific to the AMXL business line
- Partnering with ReLo Operations, Product, business teams and Ops support teams to launch new programmatic initiatives that improve recovery while reducing concessions
- Identify Upstream Defects and partner with respective teams across PMO, product, tech & Ops for sustainable solution mechanisms
- Create mechanisms for continuous improvement for AMXL operations and raising the bar of excellence
- Develop dashboards and track success metrics
A day in the life
The Program Managers of the XL ReLo Ops Excellence team own scoping, designing, and implementing:
1) Operational capabilities to support new business needs
2) Operational processes to reduce cost through performance efficiencies
3) Standard Operating Procedures to ensure compliance, quality, and scalability
4) Field tools and dashboards to assist with execution of brilliant basic pillars
5) Shared projects with other WWR&R teams - NCRC, ReCommerce, ROE Programs and Tech - as cross functional stakeholders
About the team
The XL ReLo Ops Excellence team innovates across all aspects of ReLo operations to drive performance efficiencies while maintaining or raising the quality bar. Scalable long-term processes drive the team's vision yet do not hamper a culture of implementing scrappy, quick wins for pilots and continuous improvement. We win when Ops wins.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
10,000+ Employees
Seattle, WA, US