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Retail Recovery Associate Jobs in Michigan (NOW HIRING)

Ross Stores

Retail Associate

Saginaw, MI · On-site

$14.25 - $16.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Chesterfield, MI · On-site

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Redford, MI · On-site

$14 - $16.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Lansing, MI · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Kentwood, MI

$14 - $16.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Roseville, MI · On-site

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Southfield, MI · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Allen Park, MI · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Lansing, MI

$13.75 - $15.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Chesterfield, MI · On-site

$14.25 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Livonia, MI

$14.25 - $16.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Jackson, MI · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Wyoming, MI · On-site

$13.75 - $15.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Kentwood, MI · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Burton, MI

$13.50 - $15.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Holland, MI · On-site

$14 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Redford, MI · On-site

$13.75 - $15.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores

Retail Associate

Ann Arbor, MI · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Ann Arbor, MI · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

Ross Stores, Inc

Retail Associate

Adrian, MI

$13.75 - $15.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and ...

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Retail Recovery Associate information

What is the difference between Retail Recovery Associate vs Retail Stock Associate?

AspectRetail Recovery AssociateRetail Stock Associate
Primary RoleFocuses on recovering sales, managing customer issues, and ensuring store recovery after disruptionsHandles inventory stocking, organizing shelves, and replenishing products
Work EnvironmentCustomer-facing, often in sales floors or checkout areasBackroom or stockroom, with some customer interaction
CredentialsTypically no formal certifications, but customer service experience preferredUsually no formal credentials required, basic inventory knowledge helpful
Employer & Industry UsageCommon in retail stores, especially during recovery or customer service issuesCommon in retail, grocery, and warehouse environments

While both roles are vital in retail, the Retail Recovery Associate primarily focuses on customer service and store recovery efforts, whereas the Retail Stock Associate handles inventory management and stocking tasks. Understanding these differences helps job seekers target the right position based on their skills and interests.

What is recovery in a retail store?

In a retail store, recovery refers to the process of restoring shelves, displays, and sales areas to their proper condition after disruptions such as stock shortages, customer activity, or cleaning. Retail Recovery Associates are responsible for organizing merchandise, ensuring product availability, and maintaining a clean and appealing shopping environment to enhance customer experience.

What are some typical challenges a Retail Recovery Associate may face during a shift, and how can they be managed?

A Retail Recovery Associate often encounters challenges such as maintaining store organization during high-traffic periods, restocking merchandise efficiently, and balancing multiple tasks like tidying displays and assisting customers. Managing these challenges requires strong time management, clear communication with team members, and staying proactive about identifying areas that need attention. Collaborating closely with other associates and supervisors can help ensure tasks are prioritized effectively and the store remains welcoming and organized for shoppers.

What does a recovery associate do?

A retail recovery associate is responsible for restoring merchandise, cleaning up store areas, and ensuring the sales floor is organized and safe. They often use tools like cleaning supplies and may work early mornings or late nights to prepare the store for opening or closing. The role requires attention to detail and physical stamina.

What is the role of a retail associate?

A retail recovery associate is responsible for restoring sales floor appearance, processing returns and exchanges, and ensuring merchandise is properly stocked and organized. They may also assist customers, handle inventory management, and maintain store cleanliness, often working with point-of-sale systems and following store policies.

What are Retail Recovery Associates?

Retail Recovery Associates are employees responsible for restoring and maintaining the sales floor to a presentable condition. Their duties typically include organizing merchandise, restocking shelves, returning misplaced items, and ensuring displays are neat and appealing to customers. They play a key role in ensuring a positive shopping experience by keeping the store tidy and ready for business. Retail Recovery Associates often work during or after store hours to prepare the store for the next business day.

What are the key skills and qualifications needed to thrive as a Retail Recovery Associate, and why are they important?

To thrive as a Retail Recovery Associate, you need strong organizational skills, attention to detail, and the ability to follow store merchandising standards, often supported by a high school diploma or equivalent. Familiarity with inventory management systems and point-of-sale (POS) technology is typically required. Excellent teamwork, time management, and customer service skills help individuals stand out in this role. These skills ensure efficient recovery of the sales floor, enhance the customer shopping experience, and support overall store operations.

What is the highest paying retail store to work for?

Retail Recovery Associates typically earn higher wages at stores that offer premium or luxury products, such as high-end department stores or specialty retailers. Compensation can also vary based on location, experience, and store policies, with some stores offering bonuses or commission opportunities for recovery-related tasks.
What are popular job titles related to Retail Recovery Associate jobs in Michigan? For Retail Recovery Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Retail Recovery Associate jobs in Michigan look for? The top searched job categories for Retail Recovery Associate jobs in Michigan are:
What cities in Michigan are hiring for Retail Recovery Associate jobs? Cities in Michigan with the most Retail Recovery Associate job openings:
Retail Recovery Associate jobs near you
Infographic showing various Retail Recovery Associate job openings in Michigan as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution.
Retail Associate

Retail Associate

Ross Stores

Saginaw, MI • On-site

$14.25 - $16.25/hr

Part-time

Re-posted 22 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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