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Retail Personal Banker Associate Jobs in Hawaii (NOW HIRING)

American Savings Bank

Personal Banker

Wailuku, HI · On-site

One (1) year sales experience in retail or financial services firm. Required Skills or Training * Working knowledge of bank products, branch operations and banking regulations is preferred.

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Retail Personal Banker Associate information

See Hawaii salary details

$5

$17

$27

How much do retail personal banker associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail personal banker associate in Hawaii is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $22.50 per hour, depending on experience, location, and employer.

What does a retail personal banker associate do?

A Retail Personal Banker Associate assists customers with their banking needs, such as opening accounts, processing transactions, and providing information about financial products and services. They help clients manage their finances, resolve account issues, and recommend solutions that fit the customer's goals. These associates also play a key role in building relationships with clients and ensuring customer satisfaction. Additionally, they may identify opportunities for cross-selling banking products and support branch operations.

How does a retail personal banker associate typically collaborate with other bank staff to support customer needs?

As a Retail Personal Banker Associate, you will frequently work alongside tellers, loan officers, and branch managers to provide comprehensive service to customers. This collaboration often involves referring clients to specialists for complex financial products, assisting with account issues, and ensuring seamless handoffs during customer interactions. By working as a team, associates can address a wide range of financial needs, improve customer satisfaction, and develop a deeper understanding of banking operations, which can support future career advancement.

What are the key skills and qualifications needed to thrive as a retail personal banker associate, and why are they important?

To thrive as a Retail Personal Banker Associate, you need strong financial acumen, customer service skills, and typically a high school diploma or equivalent, with some employers preferring relevant banking experience or education. Familiarity with banking software, CRM systems, and financial products is essential, and certifications like NMLS may be required for certain services. Exceptional communication, problem-solving, and relationship-building abilities help you effectively meet client needs and build trust. These skills and qualities are crucial for delivering excellent customer experiences, ensuring regulatory compliance, and driving business growth in a competitive retail banking environment.

What is the difference between Retail Personal Banker Associate vs Retail Personal Banker?

AspectRetail Personal Banker AssociateRetail Personal Banker
Required CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentBank branches, customer service areasBank branches, customer service areas
Employer & Industry UsageRetail banks, credit unionsRetail banks, credit unions
Common Search & ComparisonYesYes

The main difference between a Retail Personal Banker Associate and a Retail Personal Banker lies in experience and responsibilities. The Associate typically supports banking operations and customer service, often in entry-level roles, while the Banker handles more complex financial products and client relationships. Both roles work in similar environments and require comparable credentials, but the Banker usually has more experience and a broader scope of duties.

Retail Personal Banker Associate jobs near you

Personal Banker

American Savings Bank

Wailuku, HI • On-site

Full-time

Re-posted yesterday

American Savings Bank rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

34th of 171 rated banks

Job description

Primary Purpose of Job
Builds customer relationships by identifying banking needs and working with customers to select appropriate banking products.
Major Job Accountabilities

  • Works to build and deepen customer relationships by identifying product needs and refers customers to other business partners as appropriate.
  • Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
  • May perform related assignments within the branch as needed, including the performance of teller duties.
  • Provides personalized, in-person education in digital banking solutions.

Experience Required

  • One (1) year sales experience in retail or financial services firm.


Required Skills or Training

  • Working knowledge of bank products, branch operations and banking regulations is preferred.
  • Excellent customer service and sales skills.
  • Excellent verbal, written, and interpersonal communication skills.


Professional Certifications, Licenses, And/or Registration Requirements

NMLS Mortgage Loan Originator License


EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

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