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Retail Personal Banker Associate Jobs in Arizona

Personal Banker

Gilbert, AZ · On-site

$20 - $26.50/hr

Associate Handbook policies; and Operations, Audit, and Security policies, through regular and ... Physical Requirements The work environment is typical of a standard office or retail banking ...

Personal Banker

El Mirage, AZ · On-site

$20 - $24.50/hr

Associate Handbook policies; and Operations, Audit, and Security policies, through regular and ... Physical Requirements The work environment is typical of a standard office or retail banking ...

Personal Banker

Gilbert, AZ · On-site

$20 - $26.50/hr

Associate Handbook policies; and Operations, Audit, and Security policies, through regular and ... Physical Requirements The work environment is typical of a standard office or retail banking ...

Personal Banker

El Mirage, AZ · On-site

$20 - $24.50/hr

Associate Handbook policies; and Operations, Audit, and Security policies, through regular and ... Physical Requirements The work environment is typical of a standard office or retail banking ...

Personal Banker

Mesa, AZ · On-site

$19 - $23.25/hr

In our Retail Banking teams, employees serve as trusted financial partners for the clients and ... SUMMARY The Personal Banker is responsible for building meaningful, lasting relationships and ...

Personal Banker

Mesa, AZ · On-site

$18.50 - $22.50/hr

In our Retail Banking teams, employees serve as trusted financial partners for the clients and ... SUMMARY The Personal Banker is responsible for building meaningful, lasting relationships and ...

Personal Banker

Mesa, AZ · On-site

$19 - $23.25/hr

In our Retail Banking teams, employees serve as trusted financial partners for the clients and ... SUMMARY The Personal Banker is responsible for building meaningful, lasting relationships and ...

Personal Banker

Mesa, AZ · On-site

$18.50 - $22.50/hr

In our Retail Banking teams, employees serve as trusted financial partners for the clients and ... SUMMARY The Personal Banker is responsible for building meaningful, lasting relationships and ...

Personal Banker

Gilbert, AZ · On-site

$19.71 - $26.68/hr

WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century ... Prior banking experience, including familiarity with lending, previous work in retail, consumer ...

Personal Banker

Nogales, AZ · On-site

$19.71 - $26.68/hr

WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century ... Prior banking experience, including familiarity with lending, previous work in retail, consumer ...

Personal Banker

Oro Valley, AZ · On-site

$19.71 - $26.68/hr

WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century ... Prior banking experience, including familiarity with lending, previous work in retail, consumer ...

Personal Banker

Phoenix, AZ · On-site

$20.19 - $28.03/hr

WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century ... Prior banking experience, including familiarity with lending, previous work in retail, consumer ...

Personal Banker

Prescott Valley, AZ · On-site

$19.71 - $26.68/hr

WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century ... Prior banking experience, including familiarity with lending, previous work in retail, consumer ...

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Showing results 1-20

Retail Personal Banker Associate information

See Arizona salary details

$4

$16

$25

How much do retail personal banker associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for retail personal banker associate in Arizona is $16.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Retail Personal Banker Associate vs Retail Personal Banker?

AspectRetail Personal Banker AssociateRetail Personal Banker
Required CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentBank branches, customer service areasBank branches, customer service areas
Employer & Industry UsageRetail banks, credit unionsRetail banks, credit unions
Common Search & ComparisonYesYes

The main difference between a Retail Personal Banker Associate and a Retail Personal Banker lies in experience and responsibilities. The Associate typically supports banking operations and customer service, often in entry-level roles, while the Banker handles more complex financial products and client relationships. Both roles work in similar environments and require comparable credentials, but the Banker usually has more experience and a broader scope of duties.

What are the key skills and qualifications needed to thrive as a retail personal banker associate, and why are they important?

To thrive as a Retail Personal Banker Associate, you need strong financial acumen, customer service skills, and typically a high school diploma or equivalent, with some employers preferring relevant banking experience or education. Familiarity with banking software, CRM systems, and financial products is essential, and certifications like NMLS may be required for certain services. Exceptional communication, problem-solving, and relationship-building abilities help you effectively meet client needs and build trust. These skills and qualities are crucial for delivering excellent customer experiences, ensuring regulatory compliance, and driving business growth in a competitive retail banking environment.

How does a retail personal banker associate typically collaborate with other bank staff to support customer needs?

As a Retail Personal Banker Associate, you will frequently work alongside tellers, loan officers, and branch managers to provide comprehensive service to customers. This collaboration often involves referring clients to specialists for complex financial products, assisting with account issues, and ensuring seamless handoffs during customer interactions. By working as a team, associates can address a wide range of financial needs, improve customer satisfaction, and develop a deeper understanding of banking operations, which can support future career advancement.

Is a retail personal banker associate an entry level position?

A retail personal banker associate is often considered an entry-level position that typically requires a high school diploma or equivalent. It involves customer service, basic financial knowledge, and sales skills, with opportunities for advancement into more senior banking roles.

What does a retail personal banker associate do?

A Retail Personal Banker Associate assists customers with their banking needs, such as opening accounts, processing transactions, and providing information about financial products and services. They help clients manage their finances, resolve account issues, and recommend solutions that fit the customer's goals. These associates also play a key role in building relationships with clients and ensuring customer satisfaction. Additionally, they may identify opportunities for cross-selling banking products and support branch operations.

Personal Banker Associate - Fountain Hills

MidFirst Bank

Fountain Hills, AZ • On-site

Full-time

Re-posted 10 days ago


MidFirst Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

72nd of 170 rated banks


Job description

Description
The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The Personal Banker Associate must efficiently process a variety of customer transactions, generate business and deepen relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.
Duties will include, but are not limited to, the following:
  • Greet customers and facilitate a welcoming and customer-focused environment
  • Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
  • Build and maintain relationships with customers to help identify financial products and services that meet their needs
  • Promote financial products and services
  • Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
  • Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
  • Generate new business and expand relationships with current customers through networking and Centers of Influence
  • Respond to customer inquiries and concerns and create positive solutions
  • Support other employees as needed

Required Skills:
  • Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
  • Minimum 6 months of cash handling, processing of transactional payments, and/or point of sale experience in a retail sales or service environment and/or previous banking experience
  • Ability to generate referrals including making on-site visits with local businesses
  • Ability to work effectively as a team member and with customers.
  • Strong work ethic and high integrity
  • Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
  • Friendly, outgoing, assertive, confident, and enthusiastic personality
  • Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense

Preferred Skills:
  • Successful sales record in a retail banking environment; with knowledge of bank services and products.
  • Bilingual (fluent verbal and written Spanish) skills

Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operation:
  • Standard Hours: Monday - Friday from 9:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.
    Shift differential is available for certain hours - $5/hr for Monday through Friday from 5:00 p.m. - 6:00 p.m., Saturday's from 12:00 p.m. - 1:00 p.m.
  • Candidates must be available to work weekend hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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