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Retail Operations Jobs in Wisconsin (NOW HIRING)

SSA Group

Retail Operations Manager

Milwaukee, WI · On-site

$60K - $67K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Retail Operations Manager

Milwaukee, WI · On-site

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Retail Operations Manager

Milwaukee, WI

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

PetSmart Careers

Retail Operations Manager

Wausau, WI

$17.16 - $27.82/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Wausau, WI

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Wausau, WI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Wausau, WI · On-site

$17.16 - $27.82/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Wausau, WI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Wausau, WI

$17.16 - $27.82/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Wausau, WI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Lead

Grand Chute, WI · On-site

$13.65 - $19.67/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Sheboygan Falls, WI

$16 - $19.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Grand Chute, WI · On-site

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Janesville, WI · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Operations Lead

Eau Claire, WI

$13.65 - $19.67/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Grand Chute, WI · On-site

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Eau Claire, WI

$15.25 - $18.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Wisconsin Rapids, WI · On-site

$15.75 - $19.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Operations Lead

Oak Creek, WI · On-site

$13.65 - $19.67/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

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All JobsRetail Operations JobsRetail Operations Jobs in Wisconsin

Retail Operations information

See Wisconsin salary details

$14

$22

$38

How much do retail operations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for retail operations in Wisconsin is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.52 per hour, depending on experience, location, and employer.

What are the main challenges faced in a Retail Operations role, and how can they be managed effectively?

Retail Operations professionals often face challenges related to inventory management, fluctuating customer demand, and maintaining high levels of team productivity. Effective communication, strong organizational skills, and the ability to quickly adapt to changing situations are crucial for success. Building strong relationships with both frontline staff and suppliers can help address issues proactively, while leveraging technology for real-time inventory tracking and sales analytics supports more informed decision-making. Staying current with industry trends and regularly training staff also contribute to smoother operations and improved customer satisfaction.

How much do retail operations associates make?

Retail operations associates typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000 depending on experience, location, and employer. They often perform tasks such as inventory management, customer service, and store maintenance, and may require basic computer skills and familiarity with retail software.

What are retail operations?

Retail operations refer to all the activities and processes involved in running a retail store or business efficiently on a day-to-day basis. This includes managing inventory, overseeing staff, optimizing store layout, handling customer service, and ensuring sales targets are met. Effective retail operations are essential for providing a positive shopping experience, maximizing sales, and maintaining profitability. The role often requires strong organizational skills and attention to detail to keep store functions running smoothly.

What are the key skills and qualifications needed to thrive in Retail Operations, and why are they important?

To thrive in Retail Operations, you need strong organizational abilities, inventory management expertise, and a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional customer service, leadership, and problem-solving skills help individuals excel in this role. These competencies ensure smooth store operations, drive sales performance, and foster positive customer experiences.

What is the difference between Retail Operations vs Retail Manager?

AspectRetail OperationsRetail Manager
Primary FocusOverseeing daily store functions, processes, and logisticsManaging staff, sales strategies, and customer service
Required CredentialsOften no specific certifications; experience in retail operations preferredTypically requires management experience and leadership skills
Work EnvironmentStore floors, back-office, logistics areasStore management, team supervision, strategic planning
Employer UsageRetail chains, stores, logistics companiesRetail chains, department stores, supermarkets

Retail Operations focuses on the day-to-day functions and logistics of running a store, while Retail Managers handle team leadership and sales growth. Both roles are essential in retail but differ in scope and responsibilities.

What is the highest paying retail job?

The highest paying retail jobs are typically executive roles such as Retail Director or Vice President of Retail Operations, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple stores or regions.

Is operations a high paying job?

Retail operations jobs can offer competitive salaries, especially for managerial or specialized roles, but pay varies based on experience, location, and company size. Entry-level positions tend to have lower pay, while higher-level roles such as district or regional managers typically earn higher salaries. Certifications and skills in inventory management, staff supervision, and sales analysis can also influence compensation.

What is the role of retail operations?

Retail operations involve managing daily store activities, including inventory management, customer service, sales, and staff coordination. Professionals in this role ensure the store runs efficiently, meet sales targets, and maintain a positive shopping environment, often using tools like point-of-sale systems and inventory software.
What are the most commonly searched types of Retail Operations jobs in Wisconsin? The most popular types of Retail Operations jobs in Wisconsin are:
What are popular job titles related to Retail Operations jobs in Wisconsin? For Retail Operations jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Retail Operations jobs in Wisconsin look for? The top searched job categories for Retail Operations jobs in Wisconsin are:
Retail Operations jobs near you
Retail Operations Manager

Retail Operations Manager

SSA Group

Milwaukee, WI • On-site

$60K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

SSA Group rating

5.3

Company rating: 5.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

535th of 715 rated retailers

Job description

SSA Group at Milwaukee County Zoo is looking for a talented Retail Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Retail Operations Manager
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Retail Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Maintain a strong positive relationship with the client.
  • Maintain communication with the buyer and vendors.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Manage POS and back-end data system.
  • Oversee proper logistics of product distribution among all shop(s) and/or carts.
  • Oversee cleanliness of all shop(s) and displays.
  • Ensure all cash handling procedures are in effect at all times.
  • Ensure all company merchandise presentation standards are met to maximize sales. Merchandise product to maximize sales.
  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Oversee stock and display product in shops. Oversee completion of daily "Shop List" as necessary.
  • Facilitate the maintenance and repair of the retail facility and equipment as necessary.
  • Develop warehousing plan to assure easy access and accountability of merchandise.
  • Ensure deliveries of merchandise are received and processed.
  • Oversee inventory of product and place orders as needed in conjunction with your buyer.
  • Manage all operational functions of the Retail Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Merchandise product to maximize sales.
  • Report daily, weekly, and monthly sales through an internal Ledger.
  • Increase sales by promotion items or suggestive selling and instill this within all staff members.
  • Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations.
  • Analyze sales and inventory to maximize opportunities.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stay in one place for extended periods and to move and handle boxes (10-35lbs) as necessary to operation.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Three to Five years in retail operations management.
  • All education backgrounds eligible, must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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