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Retail Operations Manager Jobs in Delafield, WI (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Muskego, WI · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

MetalTek

Manager, Operations

Watertown, WI · On-site

We are seeking an experienced and dynamic Operations Manager to lead our investment casting operations in Watertown, WI. The ideal candidate is someone who thrives on driving results, building high ...

Deloitte

Deployment & Operations Manager

Milwaukee, WI · On-site

At least 8 years of professional experience in strategy, operations, and/or thought leadership project management * Demonstrated TMT industry experience * Demonstrated ability to design an AI-enabled ...

Brenntag AG

Senior Operations Manager

Wauwatosa, WI · On-site

SEnior Manager of Operations Our team in Milwaukee currently has an opening for a Sr. Manager of Operations. This position has regional wide responsibility for eight locations and reports to the VP ...

Brenntag

Senior Operations Manager

Wauwatosa, WI

SEnior Manager of Operations Our team in Milwaukee currently has an opening for a Sr. Manager of Operations. This position has regional wide responsibility for eight locations and reports to the VP ...

SP+

Senior Operations Manager

Milwaukee, WI · On-site

Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:

SP+

Senior Operations Manager

Milwaukee, WI · On-site

Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:

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Retail Operations Manager information

See Delafield, WI salary details

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$36

How much do retail operations manager jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for retail operations manager in Delafield, WI is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.27 per hour, depending on experience, location, and employer.

What is the highest paying job in retail?

The highest paying roles in retail often include senior executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), which can earn six-figure salaries plus bonuses. Other high-paying roles include regional or district managers overseeing multiple stores, especially in large retail chains, and require strong leadership, strategic planning, and extensive experience.

How much is the salary of an operations manager?

The salary of a Retail Operations Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the retail organization. Many roles also include bonuses and benefits, and strong leadership and organizational skills are important for success in this position.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What does an operations manager do in a retail store?

A retail operations manager oversees daily store activities, including staff management, inventory control, sales performance, and customer service. They ensure the store runs efficiently, meet sales targets, and adhere to company policies, often using tools like POS systems and reporting software.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain an organized, efficient, and clean store environment, which is essential for smooth daily operations and excellent customer service.
More about Retail Operations Manager jobs
What cities near Delafield, WI are hiring for Retail Operations Manager jobs? Cities near Delafield, WI with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Menomonee Falls, WI

Other

Posted 3 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,108 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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