ZipRecruiter

Log In

1

Retail Operations Manager Jobs in Darien, CT (NOW HIRING)

Fi

Manager, Amazon & Retail Operations

New York, NY · On-site

$95K - $140K/yr

Fi is looking for a Manager, Amazon & Retail Operations! Fi is looking for a Manager of Amazon & Retail Operations to own Amazon Seller Central end to end: catalog integrity, inbound compliance ...

Fi

Manager, Amazon & Retail Operations

New York, NY · On-site

$95K - $140K/yr

Fi is looking for a Manager, Amazon & Retail Operations! Fi is looking for a Manager of Amazon & Retail Operations to own Amazon Seller Central end to end: catalog integrity, inbound compliance ...

Fi

Manager, Amazon & Retail Operations

New York, NY · On-site

$95K - $140K/yr

Fi is looking for a Manager, Amazon & Retail Operations! Fi is looking for a Manager of Amazon & Retail Operations to own Amazon Seller Central end to end: catalog integrity, inbound compliance ...

ssagroup

Retail - Supervisor

Bridgeport, CT · On-site

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

ssagroup

Retail - Supervisor

Bridgeport, CT · On-site

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

SSA Group

Retail - Supervisor

Bridgeport, CT · On-site

$18 - $19/hr

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

previous pagenext page

Showing results 21-40

All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Darien, CT

Retail Operations Manager information

See Darien, CT salary details

$14

$23

$39

How much do retail operations manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for retail operations manager in Darien, CT is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.34 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What cities near Darien, CT are hiring for Retail Operations Manager jobs?

Cities near Darien, CT with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Darien, CT as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,238 per year, or $23.2 per hour.

Retail Operations Manager, TurboTax - NYC Metro

Intuit

New York, NY • On-site

Full-time

Re-posted 7 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

105th of 247 rated software companies

Job description

As a TurboTax Retail Operations Manager, you'll be the driving force behind one or more high-performing, customer-focused local tax preparation centers. With energy and purpose, you will lead a cross-functional team(s) of motivated individuals, empowering them to deliver exceptional experiences to customers while ensuring operational excellence. Your team will include Local Tax Experts who provide tax filing services to customers, as well as Concierges, who are a customer's first point of contact at TurboTax, experts at guiding customers to the right TurboTax solution for their specific needs. As TurboTax stores evolve into year-round businesses, you will help shape the future of our brand by piloting new products and services, and overseeing the introduction of new or updated roles within our store teams.
From guiding Tax Experts through complex situations, to inspiring your staff to deliver a best-in-class customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This is your opportunity to make a measurable impact - on your store's success, your team's growth, and your community's ability to get their taxes done easily and with confidence.
This role is nonexempt and may require onsite presence at multiple TurboTax retail locations in the New York City metro. Travel within the market on a weekly, monthly or quarterly basis is required, as well as to the Intuit home office in San Diego (around 2 times per year).
Responsibilities
Leadership & Team Coaching:
  • Provide ongoing coaching and mentorship to develop team skills and confidence.
  • Deliver constructive feedback and recognition that drives engagement and performance.
  • Conduct performance reviews and set clear, motivating goals for each team member
  • Foster a collaborative, high-energy culture where employees feel valued, supported, and inspired to deliver their best work.

Customer Experience & Advocacy:
  • Ensure exceptional customer service and smooth customer journeys, from initial greetings by Concierges to Local Tax Experts' filing support.
  • Personally handle escalated customer concerns and ensure swift resolution.
  • Monitor and analyze customer feedback to enhance the store experience and implement continuous improvements.

Operational Excellence:
  • Oversee all store operations, including scheduling, facility compliance, and technology troubleshooting.
  • Ensure adherence to company policies, security standards, and regulatory requirements.
  • Maintain an organized and welcoming store environment to facilitate efficient operations and an exceptional customer experience.

Store Performance Management:
  • Own and manage the store's P&L and key performance indicators (revenue, funnel conversion, operational efficiency, customer satisfaction.
  • Analyze store-level customer feedback to identify service improvement opportunities and enhance the customer journey.
  • Partner with corporate leadership to implement innovative strategies for revenue growth and operational excellence.

Community Engagement:
  • Advocate for the store as a trusted, valuable community resource.
  • Develop strong relationships within the local community to promote the TurboTax brand and establish the store as an accessible financial help center.
  • Participate in local events or networking opportunities to attract and retain customers.

Tax Expertise (Preferred, but not required):
  • Leverage your deep understanding of taxes to personally support customer filings during peak periods or when team support is required.
  • Guide Local Tax Experts through complex tax questions, leveraging your knowledge and expertise to ensure accurate, compliant filings.

Qualifications
  • 3+ years in retail management, service industry leadership, or customer-facing leadership roles.
  • Preferred: Extensive prior experience preparing individual returns.
  • Prior experience as a people manager.
  • Proven success managing KPIs and achieving operational benchmarks.
  • Experience handling escalated customer complaints and delivering successful resolutions.
  • Preferred: Active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws is a plus.

Skills & Competencies:
  • Leadership: Strong ability to inspire, engage, and develop a team of tax professionals and customer support staff.
  • Customer Centricity: Passionate about delivering "wow" experiences to customers and fostering loyalty.
  • Operational Acumen: Strong command of store operations, including inventory, scheduling, and compliance.
  • Problem Solving: Quick decision-making ability, with the agility to address challenges in real time.
  • Data Analytics: Skilled in using data to assess performance, identify trends, and make informed decisions.
  • Communication: Clear verbal and written communication skills, with the ability to collaborate across all levels (team, peers, corporate).
  • Community Engagement: Experience building rapport and credibility within a community to boost presence and trust.
  • Tech Proficiency: Strong grasp of platforms like Microsoft Office, scheduling tools, and reporting software. Comfort with using enterprise versions of AI tools and incorporating them into daily work flows in order to improve efficiency and productivity.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. NY pay rate - Hourly: $45.50 - $61/hr
The expected base pay range for this position is:
New York $45.5 - $61

What Intuit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply