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Retail Operations Manager Jobs in Chicago, IL (NOW HIRING)

PetSmart

Retail Operations Manager

Valparaiso, IN · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

New

PetSmart

Retail Operations Manager

Valparaiso, IN · On-site

$17.16 - $29.48/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

New

PetSmart

Retail Operations Manager

Chicago, IL

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

SSA Group

Retail - Supervisor

Chicago, IL · On-site

$20/hr

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

Acosta

Retail Media Ad Operations Manager

Chicago, IL · On-site

$84K - $120K/yr

As a Retail Media Manager, you will lead and mentor junior staff to become experts in retail media ... Support Senior Director of Retail Media Operations with team development, team routines, and team ...

Acosta

Retail Media Ad Operations Manager

Chicago, IL · On-site

As a Retail Media Manager, you will lead and mentor junior staff to become experts in retail media ... Support Senior Director of Retail Media Operations with team development, team routines, and team ...

SSA Group

Retail - Warehouse Supervisor

Brookfield, IL · On-site

$20/hr

Retail Operations Manager and Assistant Retail Operations Manager (if applicable) Responsibilities * Develop and implement storage systems, policies and procedures to ensure maximum use and ...

PetSmart

Retail Operations Lead

Chicago, IL

$16 - $19.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Orland Hills, IL

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Chicago, IL

Retail Operations Manager information

See Chicago, IL salary details

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How much do retail operations manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for retail operations manager in Chicago, IL is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Chicago, IL? The most popular types of Retail Operations jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Retail Operations Manager jobs? Cities near Chicago, IL with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,643 per year, or $22.9 per hour.

Retail Operations Manager

Blick Art Materials

Highland Park, IL • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Blick Art Materials rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

24th of 731 rated retailers

Job description

Your Role...
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Operations Manager is to support the Director of Stores and District Managers as liaison between the stores and retail support departments. Secondary responsibility of the position is to execute the directives, policies and procedures of the company to ensure customer service, product sales and profitability.
Responsibilities:
  • Works directly with the Director of Stores to execute strategies and action plans to ensure business plan objectives are met.
  • Work with department managers to "gate keep" projects for the retail stores. Collaborate with department managers to ensure processes and timing of projects fit into the retail calendar and positively impact the business.
  • Regular scheduled travel to Blick offices in Galesburg and Highland Park to attend/facilitate meetings. Some travel to stores to work with store teams to identify areas of opportunity to positively impact the business.
  • Oversee updates to Loss Prevention audits working with our Loss Prevention partner, manage Store Visit Review compliance and updates as required to meet business needs.
  • Attend strategic meetings and collaborate with department managers to execute leadership initiatives.
  • Support the District Managers by being a liaison between the retail field and the office staff.
  • Partner with the Director of Stores to communicate initiatives to the stores.
  • Monitors progress of all training initiatives and regularly communicate with the Store Manager, Human Resources and senior management on progress and needs of the field team.
  • Update and develop policies and procedures to meet changing business needs.
  • Ensure appropriate information is communicated to all field employees in a timely and appropriate manner including; directives, initiatives, general information, feedback, etc.
  • Create tracking to monitor progress of Ops initiatives execution.
  • The position includes all other duties assigned by the supervisor.

Requirements for the position include:
  • Bachelor's degree in business or a related field recommended.
  • 3-5 years' progressively responsive retail management experience.
  • 3+ years' experience managing multiple stores.
  • Basic computer skills, including email, experience with Microsoft office products, etc.
  • Ability to break down complex problems into organized, succinct terms and communicate effectively to cross functional team members.
  • Extensive experience and ability to excel in delivering a high level of customer service in a brand image retailer.
  • Retail operations, budgeting, planning, customer service, sales and people management experience.

General Requirements:
  • Ability to work onsite in Highland Park office and travel monthly to the Galesburg office. Overnight travel on an occasional basis 20% of the time.
  • Self-motivating with an entrepreneurial spirit.
  • Excellent time management skills to complete time sensitive projects while adapting to changing circumstances.
  • Available to work day/evening shifts, weekends, and holidays as needed.
  • Prolonged walking and standing.
  • Ability to lift and carry up to 40 lbs. using appropriate lifting techniques and adhering to all safety rules.

Pay Rate:
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
  • $60,000 - $70,000 per year + Incentives

Benefits Include:
  • Medical/Dental/Vision Insurance
  • 401K & Profit Sharing Plan
  • Incentive Bonus Plans
  • Paid Holidays & Paid Time Off
  • Paid Parental Leave
  • Short-Term/Long-Term Disability
  • Training Opportunities
  • Basic & Optional Life Insurance
  • Employee Discount

Who We Are...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

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