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Retail Operations Manager Jobs in Calgary, AB (NOW HIRING)

Rentokil Initial

Operations Manager

Calgary, AB · On-site

CA$60K - CA$70K/yr

... retail, food service, and hospitality. Rentokil-Terminix is currently seeking an experienced ... Operations Manager will be responsible for training, leading and developing a team of service ...

Bird Construction

Field Operations Manager

Calgary, AB · On-site

Field Operations Manager The Manager, Field Operations is accountable for the quality and execution of construction projects. The position is based out of the Calgary office but will require travel ...

Konecranes

Field Operations Manager

Calgary, AB · On-site

Title = Field Operations Manager (FOM) Location = Calgary, AB, T2Z 4M8 The primary responsibility of this position is to direct all aspects of the Operations of the Service Business in a specified ...

Staples Canada ULC

Retail General Manager

Okotoks, AB · On-site

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our ... Some of what you need * 3-5 years of experience in a retail management role. Preferably as a ...

SNDL, Inc.

Store Supervisor, Operations

Calgary, AB

... management (ordering and receiving). * Verify IDs and ensure all sales follow Alberta liquor laws ... Minimum 1 year of supervisory in retail experience. * Valid ProServe Certification (or willingness ...

Mancal

Supervisor Building Operations

Calgary, AB · On-site

The Opportunity The Supervisor Building Operations is a working leader responsible for the safe ... They are a strong communicator, enjoy working in a team environment, and are comfortable managing ...

Mancal

Supervisor Building Operations

Calgary, AB · On-site

The Opportunity The Supervisor Building Operations is a working leader responsible for the safe ... They are a strong communicator, enjoy working in a team environment, and are comfortable managing ...

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Retail Operations Manager information

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Calgary, AB? The most popular types of Retail Operations jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Retail Operations Manager jobs? Cities near Calgary, AB with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager

Rentokil Initial

Calgary, AB • On-site

CA$60K - CA$70K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 4 days ago

Rentokil rating

6.9

Company rating: 6.9 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. The company has experienced significant growth and has more than doubled in size in the last 5 years. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Rentokil-Terminix is currently seeking an experienced Operations Manager in Calgary, AB. Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include :

• Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients

• Offer direction to staff in all aspects of operations, service and client care

• Responsible for managing basic financial performance of the operations, including revenue growth and expense control

• Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development

• Able to work a flexible schedule, including early mornings and weekend work when needed

• Submit weekly, monthly and yearly reports, as required

• Monitoring and adjusting scheduled appointments for efficiencies, field routing, client Quality Control audits, and account management
Salary Range: $60,000-$70,000/annum

Requirements

• Bachelor’s degree (preferred but not required)

• 3-5 years in a management role with emphasis in customer service

• Pest control management experience required

• Success in training, mentoring and coaching service professionals

• Must have excellent verbal and written communication skills

• Previous experience in a route-oriented, service environment a plus

• Ability to obtain and maintain licenses/certificates as required by federal, provincial and local regulations

• Must pass pre-employment background screen

• Must possess a valid driver’s license and pass motor vehicle record search

Benefits

  • Company car
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match upto 3.5%
  • Vision care

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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